See more Collapse

Retail Sales Associate

1 month ago


Reading, United States Sunnyside Full time
COMPANY OVERVIEW

Recently named one of Entrepreneur magazine's Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods ("CPG") approach to cannabis, Cresco's house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy's, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco's national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry's first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT

At Cresco, we aim to lead the nation's cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

The Wellness Advisor of Sunnyside* Wyomissing, PAwill be responsible for advising customers (recreational, medicinal and caregivers) in selecting the proper cannabis products for their needs and act as an ambassador of the company's mission to normalize, professionalize and revolutionize cannabis. You will use your customer service, product knowledge and adherence to state compliance regulations to ensure a best-in-class experience. Wellness Advisors are responsible for the customer lifecycle from check-in to consultation, order fulfillment to checkout. In this role, compliance with applicable state and company regulations will be at the forefront of all tasks.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth. As a Wellness Advisor, you will have:
  • The opportunity to learn fundamental cannabis product knowledge & industry compliance standards.
  • The training to navigate different customer interactions and circumstances.
  • A unique sales experience leading with a consultative & personalized approach.
  • Experience in a dynamic role that combines problem solving, inventory management, teamwork, technical skills, and customer service
Our dispensaries are typically open 7 days a week, and we value flexibility to work across opening and closing shifts, as well as weekends and holidays.

WHO YOU ARE
  • You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team's success
  • You enjoy people Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty.
  • You are resilient and agile You use challenges as opportunities to acquire or master skills
  • You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee's commitment to always do the right thing.
CORE JOB DUTIES
  • Greet customers, ensuring a best-in-class experience.
  • Build customer relationships by asking questions about and listening attentively to customer needs, fostering a welcoming and reassuring environment.
  • Assist customers in product selection through education of different cannabis products and their varying impact on the human body.
  • Apply effective selling and cross-selling techniques to build baskets.
  • Verify proper documentation and ID for customers.
  • Assist in verifying the accuracy of orders being dispensed to customers in a timely fashion.
  • Label and package customer orders.
  • Perform accurate cash handling in the company's Point of Sale system, following Standard Operating Procedures (SOPs).
  • Maintain accurate records of all dispensary activities including customer records, sales, deliveries and returns in accordance with the state regulatory agency and the standards set by Company.
  • Perform routine inventory counts of all products.
  • Ensure product stock is organized and meets compliance regulations.
  • Assist managers with organizing sales floor merchandise and product displays.
  • Ensure security measures and safety compliance in the store according to Company SOPs.
  • Assist in keeping the store an organized and clean environment for customers and team
  • Escalate any employee or customer issues to management.
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
  • High School Diploma or equivalent.
  • Minimum 1 year experience in customer service; retail or hospitality experience preferred.
  • Flexibility to work shifts that may include opening, closing, weekends, and holidays.
  • Excellent customer service skills and ability to engage with customers.
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
  • Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).
BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

California Consumer Privacy Act ("CCPA") Notice to Applicants:
Please read the California Employee Privacy Notice ("CA Privacy Notice") regarding Sunnyside* and its affiliate Cresco Labs' policies pertaining to the collection, use, and disclosure of personal information. This CA Privacy Notice supplements the information contained in the Sunnyside* Privacy Policy and applies to California resident employees and job applicants. Applicants with disabilities may access this notice in an alternative format by contacting CCPAnotice@crescolabs.com
Reporting a Scam:

Cresco Labs is aware of fictitious employment offers being circulated from various sources. Many of these schemes consist of an alleged offer of employment with Cresco Labs with the intention of gaining personal information, including payment and/or banking information. Be aware that fraudulent job offers and correspondence may appear legitimate: they may feature a Cresco Labs logo, they may appear to originate from an official-looking email address or web site, or they may be sent by individuals purporting to represent Cresco Labs or an entity which includes the word Cresco Labs in its name.

Please note that Cresco Labs does not ask for payment or personal banking information as a condition of employment. Any personal information is requested for payroll or state badging purposes only. Applications can be securely submitted through our career's pages.
We are working diligently to block this from happening. Beware if an offer of employment looks too good to be true. Never divulge personal and banking information or send money if you are unsure of the authenticity of an email or other communication in the name of Cresco Labs.
If you are in doubt, please contact us at Report-a-spam@crescolabs.com with questions.

We have other current jobs related to this field that you can find below


  • Reading, United States The UPS Store Full time

    Job Summary:The Retail Sales Associate at The UPS Store #5606 will be responsible for providing exceptional customer service and increasing sales through product knowledge, suggestive selling, and excellent communication skills. This individual will be an integral part of our team and will play a vital role in delivering an exceptional customer experience....


  • Reading, United States The UPS Store Full time

    Job Summary: The Retail Sales Associate at The UPS Store #5606 will be responsible for providing exceptional customer service and increasing sales through product knowledge, suggestive selling, and excellent communication skills. This individual will be an integral part of our team and will play a vital role in delivering an exceptional customer experience....


  • Reading, Pennsylvania, United States The UPS Store Full time

    Job Summary:The Retail Sales Associate at The UPS Store #5606 will be responsible for providing exceptional customer service and increasing sales through product knowledge, suggestive selling, and excellent communication skills. This individual will be an integral part of our team and will play a vital role in delivering an exceptional customer experience....


  • Reading, Pennsylvania, United States Boscov's Full time

    Boscovs Retail Jewelry Department Sales Associate Experienced Retail Jewelry Sales Associates- Use your Jewelry Sales background to launch an exciting career in retail with one of the nations leading retailers Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years, Boscov's has been known...


  • Reading, Pennsylvania, United States Folino Estate Winery Full time

    Vintner's Table Wyomissing Retail Sales AssociateDo you love hosting an exceptional experience? Vintner's Table Wyomissing is hiring talented and motivated individuals to join our team as Retail Sales Associates. If you enjoy providing outstanding guest service and want to be a part of the hospitality and wine industry, this is the perfect opportunity for...


  • Reading, United States Boscov's Full time

    Job Description Boscov's Retail Jewelry Department Sales Associate Experienced Retail Jewelry Sales Associates- Use your Jewelry Sales background to launch an exciting career in retail with one of the nation's leading retailers! Boscov's is a chain of full service department stores serving the total family needs of our customers. For nearly 100 years,...


  • Reading, United States Folino Estate Winery Full time

    Vintner's Table Wyomissing - Retail Sales Associate Do you love hosting an exceptional experience? Vintner's Table Wyomissing is hiring talented and motivated individuals to join our team as Retail Sales Associates. If you enjoy providing outstanding guest service and want to be a part of the hospitality and wine industry, this is the perfect opportunity for...


  • Reading, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...


  • Reading, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...


  • Reading, United States Verizon Full time

    When you join Verizon Verizon is one of the world's leading providers of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come...


  • Reading, Pennsylvania, United States tapwage Full time

    Position SummaryAutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to...


  • Reading, United States Talbots Full time

    Job Number: 21748 Position Title: Sales Associate External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also...

  • Retail Associate>

    2 weeks ago


    Reading, United States Ross Stores, Inc. Full time

    Ross Stores - 4711 Perkiomen Avenue [Retail Sales / Team Member] As a Retail Associate at Ross Stores, you'll: Ensure Customers have a positive shopping experience; Greet all Customers; Operate the cash register; Ensure proper merchandise presentation; Provide prompt and efficient customer service at all times; Perform a range of functions in all areas of...


  • Reading, United States SAS Retail Services Full time

    Why us? SAS Retail Services is part ofthe largest retail services company in the US, working with majorconsumer brands in Walmart stores in your area. We display it, we move it,and we track it! Start building your career working with amazingpeople. Our on-the-job training will build your skills in categoryresets and product placement. If you like the...


  • Reading, United States DICK'S SPORTING GOODS INC Full time

    Dick's Sporting Goods - [Retail Sales / Team Member] As a Retail Associate at Dick's Sporting Goods, you'll: Greet everyone and proactively approach customers to understand their needs and support their shopping experience; Process customer sales transactions and returns in accordance with established Front-End procedures; Promote company programs (i.e.,...


  • Reading, United States tapwage Full time

    Position Summary AutoZone's Full-Time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to...

  • Retail Associate

    3 weeks ago


    Reading, United States Ross Dress For Less Full time

    **GENERAL PURPOSE**: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains...

  • Sales Associate

    4 days ago


    Reading, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionJob DescriptionNORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Exeter Commons, 4715 Perkiomen Avenue READING, PA. We are in the business of helping people capture their emotions and share them with one another. Our...

  • Sales Associate

    13 hours ago


    Reading, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionJob DescriptionNORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Spring Towne Center, 2651 Shillington Road SINKING SPRING, PA. We are in the business of helping people capture their emotions and share them with one...

  • Sales Associate

    1 week ago


    Reading, United States Norman's Gift Shops, Inc. Full time

    Job DescriptionJob DescriptionNORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location in Exeter Commons, 4715 Perkiomen Avenue READING, PA. We are in the business of helping people capture their emotions and share them with one another. Our...