Housekeeping

2 months ago

Missoula, United States Resolute Road Hospitality Full time

Job Type Full-time, Part-timeDescriptionThe Hilton Garden Inn located in Missoula, Montana is looking to add to our hospitality family The six-story, 146-key hotel is located just outside of downtown Missoula and offers a comprehensive range of amenities including a separate full-service restaurant and 22,000 square feet of meeting space, making it the second largest conference center in the state. If you have a passion for the hospitality industry this position is for you Come join a wonderful group of people, and a great brand of hotels to start your careerSUMMARYResolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.BENEFITSTravel Perks (Affordable travel for YOU)Optional Daily Pay (Faster Pay)Flexible Schedules (Work around YOUR needs)Health/Life Insurance (Peace of mind)401k (Long-term planning)Paid Time Off (You earned it)Dental/Vision Employee Assistance ProgramReferral ProgramOVERVIEWAssure the private and public spaces are consistently maintained and brand standards are up kept.ESSENTIAL FUNCTIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily in accordance with brand standards/company policy. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Stock housekeeping cart with cleaning supplies, fresh linens and guest suppliesClean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting, vacuuming, and removing linen and trashChange and replenish bed linens, towels and other guest amenities, as neededClean other designated areas when assigned, including, but not limited to restrooms, public areas, offices, and meeting roomsEnsure all hotel property is in working order; report missing articles, damage, or mechanical problems to management or supervisor, as necessaryRespond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfactionTurn in and log all guest property left in room or other public spaceAttend pre-shift meetings to learn assignments and the day's tasksPerform deep cleaning tasks, as needed (for example flip mattresses, move furniture)Perform guest turn down service, as neededFollow Company policies and proceduresOther duties as assigned by supervisor or managementEnsure all rooms/assigned tasked are completed with the allotted MPR'sKNOWLEDGE, SKILLS, and ABILITIESKnowledge of housekeeping and laundry operations and proceduresKnowledge of proper use and storage of cleaning chemicalsGeneral knowledge of equipment such as vacuums, commercial washers and dryersAble to understand and speak some of the English languageAble to prioritize work assignmentsDemonstrate genuine care for customers and employeesAble to work in fast paced environmentEDUCATIONHigh school graduate or GED preferred.EXPERIENCEPrevious hospitality housekeeping experience preferred.SUPERVISORY RESPONSIBILITIESNone.LICENSES OR CERTIFICATESNone.ENVIRONMENT and PHYSICAL DEMANDSThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Most work will be performed indoors in moderate temperatures, controlled by hotel environmental systems. Most work will be performed by standing & walking, up to the complete 8-hour shift or more, if overtime is required. At times, may need to sit or walk for extended periods of time. Finger dexterity required. Grasping, writing, repetitive motions, crouching, kneeling, reaching above shoulders, and climbing a ladder may be required occasionally.Must be able to exert well-paced ability to reach other departments of the hotel in a timely manner.Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Talking and hearing continuously in the process of communicating with guests and employees.Employee may be subjected to moderate to loud noise levels from time to time, outdoor weather conditions, work in precarious places, and toxic or caustic chemicals.Must be able to lift up to 40 pounds frequently, up to 50 pounds occasionally.OTHERHousekeepers will be required to work varying schedules as dictated by the business needs of the hotel. This includes attendance at all scheduled brand and job specific training sessions and meetings. May require nights, weekends, and holidays.Consistent attendance in accordance with the standards set forth by Resolute Road Hospitality must be maintained and is an essential element of the success in this role. If the Housekeeper is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.Requirements124RRHMSOGISalary Description $18/hour

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