Account Support Specialist

4 weeks ago


Mooresville, United States Merchandisers Full time

** Account Support Specialist**

**Job Category****:** Administrative **Requisition Number****:** ACCOU002098 Showing 1 location **Job Details**

**Description**

**BASIC FUNCTION:**

This position will work to assist Account Manager in various administrative tasks. Updating information in various systems.

**ESSENTIAL RESPONSIBILITIES:**

* Learn and utilize vendor portals daily

* New Item Online Setup

* Update online SKU listings and other items on vendor portals

* Process returns through vendor portal

* Update the client and spreadsheet with shipment shortages

* Assist with online complaints, comments, or questions

* Assist with updating suppliers sites

* Assist with Scorecard and Traverse Disputes

* Split Data format the split information into the split template sheet for each customer on a monthly basis

* Assist with quarterly reports on complaint review.

* Assist with updating various systems

* Other duties as assigned

**JOB REQUIREMENTS**:

* The role requires close attention to detail. Accurate and speedy data entry crucial.

* Must be Microsoft Office proficient

* Excellent communication, presentation, written and technical skills required

* Ability to work varied hours/days in response to needs of the systems being supported

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

High School or better.

**Experience**

**Licenses & Certifications**



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