Customer Service Assistant

2 days ago


Hillside, United States Gables Search Group Full time

STRONGLY prefer MANUFACTURING experience.

Location: Suburban Chicago

Company Overview:

Our client is a leading, privately held, multi-site, European based manufacturing organization which designs and manufacturers engineered-to-order solutions used in a wide range of industrial, aerospace, marine, and military applications.

They are committed to providing high quality products to customer and industry standards manufactured in 3 global ISO 9001:2015 certified facilities.

Position Overview:

We are seeking an experienced Customer Service Assistant to serve as the main contact between customers, sales and production. You will be responsible for a diverse range of tasks including providing pricing quotations, entering purchase orders, preparing invoices, drafting customer shipping documentation and following up with production regarding estimated shipping times.

In this role, you will work in a team-oriented setting while reporting to the Director of Sales to support a growing business and customer base.

Primary Responsibilities:

  • Be the main point of contact between customers and their agents or shipping carriers.
  • Prepare price and lead time quotations in collaboration with sales and with production using the company CRM.
  • Prepare and manage required documentation to accompany orders.
  • Enter orders and forecasts within the ERP system.
  • Send invoices and follow-up on payments as required.
  • Canvass potential or existing customers for new product applications
  • Help with the organization of trade shows or events
Qualifications:
  • Education:
    • Bachelor's degree or relevant experience.
  • Experience:
    • Ideally 4 or more years customer service experience within an international manufacturing environment.
    • Good interpersonal skills and interest in working with customers.
    • Ability to work autonomously and adapt to changing priorities.
    • Energetic personality with a strong customer service attitude.
Employee Benefits:
  • Competitive compensation based on skills and experience.
  • 100% company paid group medical plan.
  • Generous 401(K) plan with 6% match.


  • Hillside, Illinois, United States Dollar Tree Full time

    Cashier and Customer Service PositionDollar Tree is hiring a Cashier and Customer Service representative to join our team. As a Sales Floor Associate, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a secure and organized store environment.Key Responsibilities:Process sales transactions...


  • Hillside, Illinois, United States M-Works Search Full time

    A highly skilled Sales Support Coordinator is required to join M-Works Search. The ideal candidate will have a strong passion for delivering exceptional customer service and be able to work effectively with internal teams to achieve sales targets.Key Responsibilities:Act as the primary point of contact between customers, sales, and production teams.Prepare...


  • Hillside, Illinois, United States On The Run Convenience Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Representative at On The Run Convenience. In this role, you will be responsible for providing exceptional customer service, operating the register, and maintaining a clean and welcoming store environment.


  • Hillside, New Jersey, United States Domino's Pizza LLC Full time

    **Job Overview:**As a key member of the Domino's Pizza team, you will play a crucial role in providing an exceptional customer experience. This includes greeting customers warmly, processing their orders efficiently, and ensuring they leave with a smile.**Estimated Salary:** $12-$15 per hour (dependent on location and experience)**Key...


  • Hillside, United States BEST FOOT FORWARD SOLUTION SERVICES LLC Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Liaison to join our team at BEST FOOT FORWARD SOLUTION SERVICES LLC. This individual will play a critical role in helping health insurance members utilize their benefits by locating, educating, and engaging with them through skip tracing methods.


  • Hillside, New Jersey, United States Wingstop Full time

    Delivering World Class ServiceAs a Guest Service Team Member at Wingstop, you'll be the face and voice of our brand, providing authentic, positive, and genuine experiences for our Guests. You'll interact with Guests by greeting them, answering the phone, taking and delivering orders, and ensuring their satisfaction with every visit.Key ResponsibilitiesActing...


  • Hillside, United States On The Run Convenience Full time

    On The Run Convenience - 440 N Mannheim Rd - [Retail Associate / Team Member] As a Retail Customer Service Rep @ On The Run Convenience, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many different areas to help maintain high standards for store...


  • Hillside, Illinois, United States Best Foot Forward Full time

    Job Summary: Best Foot Forward seeks a Customer Service Specialist to utilize skip tracing methods for updating patient contact information and engaging with health insurance members to help them utilize their benefits. Key responsibilities include locating, educating, and engaging with health insurance members, meeting daily, weekly, and monthly performance...


  • Hillside, Illinois, United States M-Works Search Full time

    Job SummaryThis Customer Service Assistant role is an excellent opportunity for someone with a passion for delivering exceptional customer experiences. Reporting to the Director of Sales, you will be responsible for a range of tasks including providing pricing quotations, entering purchase orders, preparing invoices, and managing customer relationships.The...


  • Hillside, New Jersey, United States Mavis Tire Supply Full time

    Job OverviewWe are seeking an experienced Tire and Service Associate to join our team at Mavis Tires & Brakes in Hillside, NJ. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that all tasks are completed efficiently and effectively.Main Duties:Assist customers with tire selections and under-car...


  • Hillside, New Jersey, United States Domino's Pizza LLC Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Rep. As a Customer Service Rep at Domino's, you will be responsible for creating a positive experience for our customers by greeting them warmly, taking their orders accurately, and maintaining a clean and welcoming store environment.The estimated salary for...


  • Hillside, New Jersey, United States Domino's Pizza LLC Full time

    Company Overview">Dominos Pizza LLC is a leading pizza delivery and carryout restaurant chain known for its freshly made pizzas, sides, and desserts. Our mission is to deliver high-quality products and excellent customer service.">Salary">We offer an estimated $12-$15 per hour salary for this role, depending on experience and qualifications.">Job...


  • Hillside, New Jersey, United States Wingstop Full time

    About Wingstop: As a fast-casual chain, Wingstop is known for its delicious chicken wings and friendly service. Our restaurants are bustling with energy, and we're looking for team members who can provide top-notch customer experiences.Salary Information: We offer a competitive salary of $12-$15 per hour, depending on experience and qualifications. With...


  • Hillside, Illinois, United States Marcone HVAC Full time

    Become a Key PlayerMarcone HVAC is looking for a talented and results-driven individual to join our team as a Counter Sales associate. In this role, you'll work closely with customers to fulfill their order needs in a fast-paced and exciting HVAC environment. Your responsibilities will include assisting Warehouse team members in pulling orders or finding...

  • Service Team Member

    2 days ago


    Hillside, United States Michaels Stores Full time

    Store - CHI-HILLSIDE, IL - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties thro Team Member, Customer Service, Retail, Merchandise, Store


  • Hillside, Illinois, United States On The Run Convenience Full time

    Key ResponsibilitiesSome of your key responsibilities will include:Greeting customers and responding to their queries in a friendly and courteous manner.Operating the register and handling cash transactions accurately and efficiently.Making purchase suggestions to customers to enhance their shopping experience.Working around the store to maintain high...


  • Hillside, United States Angel Rodriguez - State Farm Agent Full time

    Position Overview I am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills,...


  • Hillside, United States Angel Rodriguez - State Farm Agent Full time

    Position OverviewI am a local State Farm Insurance Agent looking to hire an outgoing and customer-focused individual who enjoys working with the public. Do you aspire to some day run your own business, be an advisor looked to in your community, and lead a team? As part of my successful team, I will assist in developing your business leadership skills,...

  • Service Team Member

    4 days ago


    Hillside, United States Michael's Inc Full time

    Michaels - 180 S Mannheim Rd [Retail Associate / Cashier] As a Team Member at Michaels, you'll: Help customers shop the store and find what they're looking for; Provide a fast and friendly check out experience; Acknowledge customers, help locate product and provide solutions; Execute a well merchandised and in stock store; Deliver friendly customer service;...


  • Hillside, Illinois, United States Wingstop Full time

    At Wingstop, we're committed to delivering World Class service. As a Guest Service Team Member, you'll be responsible for interacting with Guests by greeting them, answering the phone, taking and delivering orders.About the JobThis role is perfect for someone who enjoys working in a fast-paced environment and providing exceptional customer service. You'll be...