Staff Engineer

2 weeks ago


California, United States CareerBuilder Full time

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.
Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation.
While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business.
Job Description

esponsibilities:
As a software architect, design, document, deliver the most elegant, practical solutions to challenging engineering problems
As an experienced engineer, identify and help prioritise the most critical technical debt alongside solutions and iterative plans to chip away at the debt
As a persistent student, stay abreast with the latest technological advancements and find opportunities to find timely alignments with our internal needs
As a senior programmer, establish a high bar for writing maintainable software through your own coding efforts, code reviews, and code sanity standards integrated into the CI pipelines.
As a mentor, provide timely assistance and guidance to our inspired, young engineers as they attempt to crack a variety of engineering problems.
As a visionary, aspire to achieve and define the next generation in technical and engineering standards
As a collaborator, work with cross-functional teams of your own and across teams and products for critical projects
As an ace troubleshooter, take on the most critical and challenging problems occurring in production and help analyse and solve them, while identifying preventive measures
As a customer champion, internalise the customers expectations and bring a customer focus to all engineering design and implementation you own
Qualifications
Education: Bachelor's Degree in technical field OR equivalent work experience
A minimum of 10 -15 years of relevant professional experience
A minimum of 8 years of software development experience in an individual contributor role
Experience developing software in a commercial software product development environment
Experience working with cross-functional teams
A polyglot in programming languages with the ability to learn new technologies as the need arises
Experience building and maintaining software for scale
Clear spoken and written communication
Accomplished record of bringing significant value as an individual contributor
Qualifications
Data Structures,Algorithms, Design, Database, Scale, hands-on programming,CS Fundamentals, System Design, Architect ,working with cross-functional teams,Experience building and maintaining software for scale , Designed or developed the product from the scratch +Team management, Program management, Manage Hiring, RoadmapAdditional information
All your information will be kept confidential according to EEO guidelines.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Videos to Watch
Qualifications

Data Structures,Algorithms, Design, Database, Scale, hands-on programming,CS Fundamentals, System Design, working with cross-functional teams,Experience building and maintaining software for scale , Designed or developed the product from the scratch +Team management, Program management, Manage Hiring, Roadmap
Additional Information

All your information will be kept confidential according to EEO guidelines.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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