Current jobs related to Customer Care Specialist - Grandville - The Highland River Group
-
Customer Care Specialist
5 months ago
Grandville, United States The Highland River Group Full timeThe Highland River Group Ashley Furniture is looking for an enthusiastic Customer Care Specialist to join our amazing team. Great Hours: Monday through Friday 8am to 5pm The Customer Care position works in our amazing new Grandville, MI Customer Care Center, located at 2851 Prairie Street SW, Grandville, MI 49418. Customer Care Specialists are critical...
-
Nurse Care Specialist
4 days ago
Grandville, Michigan, United States BRIGHTER LIVING HOME HEALTH CARE Full timeJob Summary:At Brighter Living Home Health Care, we are seeking a skilled Nurse Care Specialist to join our team. As a key member of our healthcare team, you will be responsible for delivering high-quality patient care and collaborating with other professionals to ensure effective care delivery.Key Responsibilities: Provide direct and individualized nursing...
-
Customer Service Representative
1 month ago
Grandville, Michigan, United States The Highland River Group Full timeCustomer Care Specialist Job DescriptionThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers throughout Michigan.Key Responsibilities:Manage inbound and...
-
Customer Service Representative
2 weeks ago
Grandville, Michigan, United States The Highland River Group Full timeCustomer Care Specialist Job DescriptionThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers throughout Michigan.Key Responsibilities:Manage inbound and...
-
Customer Service Representative
3 days ago
Grandville, Michigan, United States The Highland River Group Full timeCustomer Care Specialist Job DescriptionThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Manage inbound...
-
Customer Service Representative
4 days ago
Grandville, Michigan, United States The Highland River Group Full timeJob OverviewThe Highland River Group is seeking a highly motivated and customer-focused Customer Care Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their satisfaction and loyalty to our brand.Key ResponsibilitiesManage customer inquiries and...
-
Dental Hygienist
1 week ago
Grandville, Michigan, United States Partners in Dental Care Full timeAbout the RoleWe are seeking a skilled Dental Hygienist to join our team at Partners in Dental Care. As a key member of our dental hygiene team, you will play a vital role in providing high-quality patient care and contributing to the overall success of our practice.Key ResponsibilitiesConduct thorough patient exams and provide personalized care to ensure...
-
Customer Service Representative
2 weeks ago
Grandville, Michigan, United States The Highland River Group Full timeAbout the RoleThe Highland River Group is seeking a highly skilled Customer Care Specialist to join our team. As a key member of our Customer Care team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesManage inbound and outbound calls and emails in a timely mannerIdentify customers' needs,...
-
Caregiver Support Specialist
4 days ago
Grandville, Michigan, United States CAREWATCH OF MICHIGAN HOME CARE Full timeJob OverviewAt CAREWATCH OF MICHIGAN HOME CARE, we're seeking a compassionate and dedicated individual to join our team as a Caregiver Support Specialist. As a key member of our care team, you will provide vital support and companionship to our clients, assisting with daily living activities and personal care.ResponsibilitiesAssist clients with daily living...
-
Bodywork Specialist
7 days ago
Grandville, Michigan, United States Massage Envy Full timeAbout the Role:We are seeking a skilled Bodywork Specialist to join our team at Massage Envy Grandville. As a Bodywork Specialist, you will be responsible for delivering customized Total Body Stretch services to promote clients' flexibility, mobility, and performance.Key Responsibilities:Deliver high-quality Total Body Stretch services to clientsCommunicate...
-
Healthcare Customer Service Representative
1 month ago
Grandville, Michigan, United States GetixHealth Full timeJob SummaryWe are seeking a skilled Healthcare Customer Service Specialist to join our team at GetixHealth. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring a positive experience.ResponsibilitiesProvide timely and effective resolution to customer inquiries...
-
Diagnostic Imaging Specialist
2 weeks ago
Grandville, Michigan, United States American Family Care Grand Rapids Full timeJob OverviewAmerican Family Care Grand Rapids is seeking a skilled Diagnostic Imaging Specialist to join our team. As a key member of our healthcare team, you will be responsible for performing radiographic and diagnostic imaging procedures to assist physicians in diagnosing injuries and diseases.ResponsibilitiesPosition patients appropriately for diagnostic...
-
Retail Sales Specialist
2 weeks ago
Grandville, Michigan, United States Tommy Car Wash Systems Full timeJob Title: Retail Sales SpecialistAre you a people person with a passion for sales and customer service? Do you thrive in a fast-paced environment and enjoy working with technology? We're looking for a Retail Sales Specialist to join our team at Tommy's Express Car Wash!Job Summary:We're seeking a highly motivated and customer-focused individual to join our...
-
Service Specialist I
7 days ago
Grandville, Michigan, United States PADNOS Full timeJob SummaryWe are seeking a highly motivated and customer-focused Service Specialist I to join our team at PADNOS. As a Service Specialist I, you will be responsible for providing exceptional customer service to our internal and external customers, answering recycling center overflow calls, and processing all vendor-related service requests and standard...
-
Retail Sales Specialist
3 weeks ago
Grandville, Michigan, United States Tommy Car Wash Systems Full timeJob Title: Retail Sales SpecialistAre you a people person with a passion for sales and customer service? Do you enjoy working in a fast-paced environment and building relationships with customers? If so, we may have the perfect opportunity for you!Job Summary:We are seeking a Retail Sales Specialist to join our team at Tommy's Express Car Wash. As a Retail...
-
Bodywork Specialist
7 days ago
Grandville, Michigan, United States Massage Envy Full timeAbout the RoleWe are seeking a skilled Bodywork Specialist to join our team at Massage Envy Grandville. As a Bodywork Specialist, you will be responsible for delivering customized Total Body Stretch services to promote clients' flexibility, mobility, and performance.Key ResponsibilitiesDeliver Total Body Stretch services to clients, promoting flexibility,...
-
To Go Specialist
2 weeks ago
Grandville, Michigan, United States Red Lobster Full timeRole SummaryAs a To Go Specialist at Red Lobster, you will be responsible for delivering exceptional takeout experiences to our guests. This includes providing personalized service, suggesting food and drink options, and ensuring accurate orders are fulfilled. You will also be responsible for managing transactions and providing a high level of customer...
-
Sales Specialist
1 month ago
Grandville, Michigan, United States Lowe's Full timeAll Lowe\u0027s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need.As a Sales Specialist - Cabinets, this means:Being friendly and professional, eager to understand customer needs and provide solutions.Providing exceptional customer service and ensuring a positive...
-
Landscape Construction Specialist
4 weeks ago
Grandville, Michigan, United States Dehamer Landscaping Full timeJob Title: Landscape Construction SpecialistWe are seeking a skilled Landscape Construction Specialist to join our team at DeHamer Landscaping. As a key member of our landscape team, you will be responsible for installing landscapes, inspecting daily work to ensure quality, and maintaining and enforcing standards of cleanliness and organization in assigned...
-
Lead, Customer Service
1 month ago
Grandville, United States Family Fare Full timeAt SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...
Customer Care Specialist
2 months ago
The Highland River Group Ashley Furniture is looking for an enthusiastic Customer Care Specialist to join our amazing team. Great Hours: Monday through Friday 8am to 5pm The Customer Care position works in our amazing new Grandville, MI Customer Care Center, located at 2851 Prairie Street SW, Grandville, MI 49418. Customer Care Specialists are critical members of our extended team assisting our store, sales, customer service, and warehouse teams with all tasks necessary to deliver our high-quality furniture and bedding to customers throughout Michigan. Our Customer Care Team Members are the first line of support for our customers after the sale is complete as they are involved with scheduling delivery, communicating regularly with customers when questions arise, and addressing any issues that may occur after the furniture is delivered. As part of this team, you will be involved ensuring Highland River Ashley Furniture customer’s expectations are met and exceeded. Job Duties include: Manage inbound and outbound calls and emails in a timely manner Identify customers’ needs, clarify information, research issues and provide solutions and/or alternatives Build sustainable relationships and engage customers by going the extra mile Keep records of conversations in our call center database in a comprehensible way De-escalate situations involving dissatisfied customers, offering patient assistance and support Call customers to schedule deliveries, service and confirm information Collaborate with other departments to improve customer service & satisfaction Help train new employees Communicate with delivery teams throughout the day Requirements for Success: 1-2 years Customer Care, Customer Service, or Call Center experience preferred Customer focus and adaptability to different personality types High school diploma or equivalent required Strong phone and verbal communication skills along with the ability for active listening Basic data entry and retrieval skills required Ability to multi-task, set priorities and manage time effectively The Highland River Group offers our valued Teammates awesome benefits: Competitive Pay Fifteen (15) Annual Paid Time Off Days (some immediately available with restrictions). Health, Dental, and Vision Benefits, available on the first of the month following hire date. Life and AD&D Insurance - 100% paid by Highland River. Short Term Disability - 100% paid by Highland River. 401 k plan – eligibility at 90 days with immediate vested Highland River match Employee Furniture and Mattress Discounts - starts right away Employee Assistance Program - starts right away Professional Development Program - starts right away Promotions from within & much more About the Highland River Group: The Highland River Group is a third-generation Veteran family, owned and operated retail furniture business, dedicated to Our Vision which drives everything we do. Our Vision is “Be the Difference.” It’s our call to action that drives us every day. It’s the DNA that steers our strategy. It’s our competitive advantage. It’s the magical glue that binds us with our customers, employees, business partners, and community. What does “Being the Difference” mean to our communities? For more than 25 years, we’ve taken pride in offering our communities comfortable, livable furniture and mattresses at affordable prices. But we’re especially proud of our community service. Giving back feels great Our signature effort is Hope to Dream, where your mattress purchases help us provide beds to local children in need. We honor and celebrate our Veterans and active-duty military every day with our Walls of Honor at each of our stores and give each Veteran a challenge coin. We host an awesome Veteran Celebration every fall for Veterans and their families. You’ll also see our team members helping at a wide variety of community events. Say hello when you spot us Better yet, join in, because you can Be the Difference, too We are always looking for talented, dedicated team members who are wanting to make a difference in their lives, their communities, and the people around them. Go ahead - Apply now #J-18808-Ljbffr
