Customer Service Representative
2 weeks ago
Customer Service Representative In this Customer Service role, you will be an integral part of the Operational team. As the initial contact in our primary office location, you will be responsible for greeting each client, keeping records related to attendance and scheduling, and managing the reception area. In this role, you will manage client information in dual databases and ensure that each client is receiving exceptional customer support during their experience with us. In this role, you will also assist with new client intake and orientation by assembling all informational materials and/or packets, as well as co-hosting virtual introductory sessions via ZOOM. Other responsibilities of the Customer Service Representative position include: Manage incoming calls made to the general administration line Respond to voicemail messages with 24 hours of receipt Assist clients with scheduling appointments Provide general information and referrals to support organizations such as food pantries, public transportation, etc. Support operations by assisting with outreach and intake efforts Gather information and generate reports, as needed Other duties as assigned Qualifications: High school diploma or GED and two years of college coursework OR High school diploma or GED and two years of customer service OR equivalent combination of education and experience Is able to listen to customers, analyze expressed needs and use good judgment in suggesting how and who can help Uses tact, diplomacy, and persistence in providing suggestions to customers Demonstrates friendly, courteous and professional behavior Ability to multi-task proficiently while managing customer and employee needs Bi-lingual capacity is a requirement Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions. When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others. At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.
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Customer Service Representative
4 days ago
Providence, United States Rac Distributors Inc Full timeBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Relocation bonus Signing bonus Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you...
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Customer Service Representative
2 weeks ago
Providence, United States Rhode Island Staffing Full timeCustomer Service Representative Location: 464 Broad St, Providence, Rhode Island 02907 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the...
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Customer Service Representative
2 days ago
Providence, United States Rhode Island Staffing Full timeCustomer Service Representative Location: 35 Oxford St, Providence, Rhode Island 02905 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the...
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Customer Service Representative
4 days ago
Providence, RI, United States Rac Distributors Inc Full timeBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Relocation bonus Signing bonus Training & development Vision insurance Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you...
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Customer Service Representative
3 weeks ago
Providence, United States U-Haul Full timeLocation: 464 Broad St, Providence, Rhode Island 02907 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys...
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Customer Service Representative
2 weeks ago
Providence, United States Rhode Island Staffing Full timeCustomer Service RepresentativeLocation: 464 Broad St, Providence, Rhode Island 02907 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the...
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Customer Service Representative
1 week ago
Providence, RI, United States U-Haul Full timeLocation: 35 Oxford St, Providence, Rhode Island 02905 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
7 days ago
Providence, Rhode Island, United States U-Haul Full time $35,000 - $55,000 per yearLocation:740 N Broadway, East Providence, Rhode Island 02914 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
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Customer Service Representative
1 day ago
Providence, RI, United States U-Haul Full timeLocation: 35 Oxford St, Providence, Rhode Island 02905 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
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Customer Service Representative
1 day ago
Providence, RI, United States U-Haul Full timeLocation: 35 Oxford St, Providence, Rhode Island 02905 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...