Project Manager/Business Analyst

3 weeks ago

Salt Lake City, United States Goldman Sachs Full time

MORE ABOUT THIS JOB:

The Goldman Sachs Practices & Transformational Initiatives (PTI) team within SPARC defines best practices, drives transformation opportunities and re-engineering needs within Enterprise Technology Operations (ETO). The team

partners with development arm - Production Runtime Experience (PRX) - to develop product/tool strategy for ETO tools in an effort to drive prioritization, create efficiencies, and help to enhance the overall client experience.

The team also assists in identifying service impacting trends throughout the environment. This team performs escalation and follow-up with engineering, application owners, and ETO managers as well as drives prioritization, creates additional efficiencies, and helps to enhance the overall client experience.

SPARC Practices & Transformational Initiatives VP: In this role, the individual will focus on the following areas:

  • Manage transformational projects and drive work stream towards major milestone achievement. Encourage creativity and out of the box thinking in creating solutions and elevating the workspace to the next level.
  • Work as part of a global unit providing support and insight among the SPARC disciplines.
  • Drive transformation opportunities within ETO Management for all Business Units within ETO.
  • Interact with the other work streams within SPARC as part of the transformation, process change, root cause initiative, or tool enhancement.
  • Ensure emphasis around strategic, global planning.
  • Evaluate, recommend, and steer towards building efficiencies and automation. Strive for globally consistent processes at all times.
  • Assist in the development of staffing models and in the creation of reporting templates.
  • Partner with development team in the creation of agent/production engineer empowerment tools and enhancements to streamline and simplify the execution of user support. Gain a higher level of environmental awareness and knowledge through system integration.
  • Cultivate workplace social networking by providing platforms and forums to enable interactions and self-help communities.
  • Assist with deep dives and establish pattern matching. Uncover the root cause behind issues and provide detailed evidence to product owners.
  • Identify user training opportunities to reduce support calls and increase user productivity.
  • Discover problem trends reported by end-users and prioritize re-engineering action items for all areas within ETO.
  • Build upon services taxonomy/namespace to assist in the consistent categorization of CSO activities. Make recommendations in additional enhancements to better capture symptoms and deficiencies in the environment.
  • Tie in quality broadly and ensure adherence to foundational quality measures that have been established. Introduce new methodologies.
Core Competencies

Analytical Thinking:

  • Quickly identifies priorities or issues in a complex situation
  • Applies cost/benefit analyses in the setting of priorities
  • Identifies inconsistencies or discrepancies that are not obvious
  • Anticipates potential obstacles and develops contingency plans
  • Is aware of the interactions between all parts of the system

Business Knowledge:

  • Decisions show an awareness of business priorities and fiscal responsibility
  • Knows enough about the business served to form an independent view of client needs

Client Orientation:

  • Is clear and persistent in defining mutual expectations with clients
  • Forms partnerships with clients by developing shared accountability
  • Ensures commitments to clients are met or exceeded
  • Challenges client thinking and brings new ideas to facilitate a better result
  • Modifies project approach when appropriate and needed

Communication and Influence:

  • Regularly shares important information with team and client
  • Communicates good and bad news candidly in a timely fashion
  • Solicits and listens to others input and concerns and appropriately follows up
  • Guides group discussion toward consensus
  • Influences others to gain their cooperation
  • Presents ideas clearly and persuasively
  • Adapts influence strategies to the needs and motives of the group

Initiative and Ownership:

  • Drives to achieve quality results
  • Willingly accepts increased responsibilities
  • Persists and finds ways to overcome obstacles
  • Proactively seeks ways to improve a system or relationship
  • Solicits feedback to modify approach and behavior

People Management:

  • Relates to all employees with fairness and respect
  • Encourages teamwork and uses the power of the group to solve problems
  • Provides guidance and coaching to team members
  • Provides opportunities for team members that increase their professional development
  • Works to build a sense of common purpose across all work groups, avoiding an us vs. them attitude
  • Understands, respects and values all team members regardless of their diverse backgrounds

Organizational Awareness:

  • Knows the key influences and decision making processes in the organization
  • Recognizes which issues are worth pursuing and when it is time to compromise
  • Considers ones actions or policies from the point of view of other parts of the organization
  • Takes broader organizational view when solving problems

Project Management:

  • Anticipates potential obstacles and develops contingency plans to overcome them
  • Alerts appropriate parties immediately upon discovery of potential problems
  • Communicates status and risks in a direct and open manner

Technical Skills and Knowledge:

  • Maintains awareness of new and existing technologies, architectures and best practices
  • Contributes to development of new or existing technologies, architectures or best practices
  • Encourages flexible and adaptable architectures
  • Uses judgment and experiences to adapt processes and tools to projects


RESPONSIBILITIES AND QUALIFICATIONS:
Required Skills

The candidate should also meet these additional requirements:

  • Exceptional verbal and written communication skills
  • Technical proficiency with Windows platform
  • Some technical background across infrastructure technologies, e.g. network, voice, unix
  • Must be able to efficiently document process and procedures
  • Teamwork This position involves not only working well with others within one team but with many resolution groups globally.
  • Ability to work independently, analyze problems, and make decisions with minimal management intervention
  • Proactively involve key technology infrastructure teams when necessary
  • Ability to anticipate potential obstacles and develop contingency plans to overcome them
  • Awareness of new and existing technologies, architectures, and best practice
  • Ability to manage multiple issues simultaneously in high pressure environment where change is commonplace.
  • The ability to work within an open, consensus based organization
  • Individual must be able to handle multiple interrupts and be able to multi-task effectively
  • Ability to diligently follow standards and best practices for many different technology areas
  • Adhere to the firms basic business principles
  • The individual must have at least 5 years of industry experience


ABOUT GOLDMAN SACHS:

The Goldman Sachs Group, Inc., 2021. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer

Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

  • Slalom Flex

    4 days ago

    Salt Lake City, United States Slalom Full time

    Role: Slalom Flex (Project Based) - Senior Business Analyst - Software Development Location: Salt Lake City Please note: This role is not eligiblefor remote work outside of Salt Lake City. Employees must live within a commutable distance of the Salt Lake City area Who You'll Work With At Slalom, personal connection meets global scale. Our vision is to...

  • Project/Business Analyst-Senior

    18 hours ago

    Salt Lake City, United States Intermountain Healthcare Full time

    Job Description: Under general direction, supports the ongoing analysis, development, and implementation of department and organization projects, initiatives, and applications. Serves as a subject matter expert on content, processes, and procedures associated with specific applications and projects. Unfortunately, we are not currently considering candidates...

  • Business Systems Analyst Team Lead

    1 week ago

    Salt Lake City, United States City of Salt Lake City Utah Full time

    Serves in a team leadership role for the departments Business Systems Analysts. Serves in a lead project management role for significant division or department wide service projects. Meets regularly with program and division directors, department ma Systems Analyst, Business Systems, Team Lead, Business, Systems, Team Leader

  • Project Manager/Business Analyst

    1 month ago

    Jersey City, United States Open Systems Technologies Full time

    A financial firm is looking for a Project Manager/Business Analyst to join their team in Jersey City, NJ. Pay: $800/day w2 Qualifications: Required At least 7 years of full-time work experience with in-depth knowledge of the financial markets including but not limited to (trade settlement, financial regulation, and compliance to market operations and...

  • Analyst,Business 1 (Full-Time) - Special Projects Department

    1 month ago

    Salt Lake City, United States The Church of Jesus Christ of Latter-day Saints Full time

    The business process analyst position provides support for technology services in Temple Facilities Services Division (TFSD). The expectation of the position is to provide system administration for the Temple Facilities Management System (Sprocket) and to ensure the system supports existing and future business processes. When required, provide business...

  • Intern - Business Analyst

    4 days ago

    Salt Lake City, United States BIOMERIEUX, INC. Full time

    Description Position Summary: Business Analyst Interns partner with software teams to research, plan, test, and maintain critical solutions for various software applications. This will require you to provide high quality customer service to internal parties and develop strong relationships with partners inside the business. You will support technical teams...

  • Project Manager/Business Analyst

    2 weeks ago

    Jersey City, United States Open Systems Technologies Full time

    A financial firm is looking for a Project Manager/Business Analyst to join their team in Jersey City, NJ.  Pay: $800/day w2Qualifications: Required  At least 7 years of full-time work experience with in-depth knowledge of the financial markets including but not limited to (trade settlement, financial regulation, and compliance to market operations and...

  • Junior Business Analyst

    3 hours ago

    Salt Lake City, United States Falcon Fulfillment Full time

    Job DescriptionJob DescriptionPosition: Junior Business AnalystLocation: Hybrid (Remote & On-Site) Must live locally to work on site 10-20% of the time.Falcon Fulfillment is on the lookout for a detail-oriented and analytically adept Junior Business Analyst to join our dynamic team. This full-time role is ideal for an advanced student nearing the completion...

  • Junior Business Analyst

    50 minutes ago

    Salt Lake City, United States Falcon Fulfillment Full time

    Job DescriptionJob DescriptionPosition: Junior Business AnalystLocation: Hybrid (Remote & On-Site) Must live locally to work on site 10-20% of the time.Falcon Fulfillment is on the lookout for a detail-oriented and analytically adept Junior Business Analyst to join our dynamic team. This full-time role is ideal for an advanced student nearing the completion...

  • Project/Business Analyst-Senior

    5 days ago

    Salt Lake City, United States Intermountain Healthcare Full time

    Job Description:Under general direction, supports the ongoing analysis, development, and implementation of department and organization projects, initiatives, and applications. Serves as a subject matter expert on content, processes, and procedures associated with specific applications and projects.Unfortunately, we are not currently considering candidates...

  • Analyst,Business 1 (Full-Time) - Special Projects Department

    1 week ago

    Salt Lake City, United States The Church of Jesus Christ of Latter-day Saints Full time

    Job Description The business process analyst position provides support for technology services in Temple Facilities Services Division (TFSD). The expectation of the position is to provide system administration for the Temple Facilities Management System (Sprocket) and to ensure the system supports existing and future business processes. When required,...

  • Project Manager/Business Analyst

    2 weeks ago

    Jersey City, United States BAMM USA Full time

    Onsite in Jersey City, NJ Business Overview: DRIVE Project Implementation Americas is building its core expertise in managing transversal and transformation projects across all Global Markets & Global Banking Business Lines. We are looking to on-board project managers (Contractors) with strong functional & business knowledge, as well as, regulatory and...

  • Business Systems Analyst Team Lead

    4 days ago

    Salt Lake City, United States Salt Lake City, UT Full time

    Position Title: Business Systems Analyst Team Lead Job Description: The Business Systems Team Lead works with Finance Director and Business Systems Analysts to develop and administrate business solutions for the divisions within the Finance Department. Incumbent works directly with the operations teams providing system administration, technical support,...

  • Business Systems Analyst Team Lead

    5 days ago

    Salt Lake City, United States Salt Lake City Full time

    Position Title:Business Systems Analyst Team LeadJob Description:The Business Systems Team Lead works with Finance Director and Business Systems Analysts to develop and administrate business solutions for the divisions within the Finance Department. Incumbent works directly with the operations teams providing system administration, technical support,...

  • Web Business Analyst II

    1 month ago

    Salt Lake, Utah, United States bioMerieux SA Career Site - MULTI-LINGUAL Full time

    Description Position Summary: Our Customer Solution Information Systems team is currently looking for a Web Business Analyst to reinforce the Digital team within the Information Systems (IS) department. This person will report to the IS manager and grow within a team of co-workers to support strategic projects. The Web Business Analyst will primarily be...

  • IT Business Application Analyst

    5 days ago

    Johnson City, United States IT Business Applications Full time

    IT Business Application Analyst (FT) Business Applications - Remote Position Job ID: 004FPZ BALLAD CORPORATE Information Technology - IT Business Applications Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION. IT Business Application Analyst III acts as a liaison between IT and other departments, vendor...

  • IT Business Application Analyst

    3 days ago

    Johnson City, United States IT Business Applications Full time

    IT Business Application Analyst (FT) Business Applications - Remote Position Job ID: 004FPZ BALLAD CORPORATE Information Technology - IT Business Applications Full-time (scheduled 72 hrs or more per pay period) - Day Job Description SCOPE OF POSITION. IT Business Application Analyst III acts as a liaison between IT and other departments, vendor...

  • Business Analyst/Project Manager, Risk IT

    4 weeks ago

    Jersey City, United States Jefferies Full time

    Jefferies Risk Information Technology team is responsible for building and maintaining Risk Management systems solutions and architecture for the Jefferies enterprise. The team works closely with Financial Risk Management functions (Credit, Liquidity, Market) in the areas of measuring, quantifying, analyzing, reporting, controlling, mitigating, and managing...

  • Project Manager

    1 day ago

    North Salt Lake, United States Management Business Solutions Full time

    Description We are looking for an independent, highly motivated, and safety-oriented candidate to join us as a Project Manager. This position completes engineering and project management assignments on small, medium and large capital projects from conceptual design through detailed engineering, and execution. Responsibilities and Duties Responsible for...

  • Senior Program Analyst

    1 month ago

    Salt Lake City, United States Veterans Benefits Administration Full time

    Summary The position is in the Office of Business Integration (OBI), Business Transformation Services (BTS) Division. The incumbent serves as a Senior Program Analyst, consultant, and advisor for the office, which serves as the coordinating body and focal point for business and Information Technology (IT) integration activities. Duties Specific...