Sr. Customer Service Rep

3 months ago


Atlanta, United States Americold Full time

Americold - 1740 Westgate Parkway SW [Customer Service Representative] As a Sr. Customer Service Rep at Americold, you'll: Respond to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc. and report customer feedback to management; Provide clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers; Schedule loads as required and maintain updated reports to ensure all loads are empty and closed; Resolve refused product, over, short, and damaged (OS&D) orders...Hiring Immediately >>



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