Cashier - Shangri-La Resort

**Description**

Under the direction of the Restaurant Manager, the Cashier employee works closely with the Bartender and Venue Supervisor to maintain member and guest relations. The Cashier is responsible for serving food & beverages and ringing up items.

**ESSENTIAL JOB FUNCTIONS:**

+ Restaurant setup & stocking

+ Maintaining a clean work area

+ Greeting guests and members in a polite and personalized manner

+ Receiving and Processing guests' payment

+ Serving food & beverages in a polite and personalized manner

**REQUIRED SKILLS AND ABILITIES:**

+ Must have a high school diploma or equivalent.

+ Able to lift 25 pounds.

+ Must be able to work during the weekdays, weekends, and Holidays.

+ Must be able to obtain an Oklahoma Liquor License (required).

+ Must be able to work outside in various weather conditions for long periods of time.

+ Must have an outgoing, friendly personality.

+ Must have courteous manners with co-workers, members, and guests.

+ Candidates must have a valid Oklahoma driver's license & have a clean driving record.

+ Must be 18 years of age.

+ Must be Punctual, meticulous, and reliable.

+ Must be organized and able to calmly handle situations in a fast-paced environment.

**Working Conditions:**

+ Work schedules will vary depending on business.

+ Employees may be required to stand or sit for long periods of time.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits:

To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security:

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

_NOTE:_

_This description excludes non-essential and marginal functions of the position that are incidental to performance of the fundamental job duties. Moreover, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associates supervisor._