Licensing Specialist
3 weeks ago
Location : Williston, ND
Job Type: Full-Time Regular
Job Number: 2024-24
Department: Department of Motor Vehicle
Opening Date: 05/03/2024
Description
The Licensing Specialist performs duties related to processing applications for motor vehicle registration, titling, taxes, leases, and passport issuance. Primary responsibilities include assisting customers in completing applications, reviewing documentation, and processing payments. This position requires exceptional customer service and attention to detail.
Examples of Duties
The intent of this job description is to provide a representative summary of the primary duties and responsibilities performed by incumbents in this position. The duties and responsibilities described are not a comprehensive list and may change with or without notice. Incumbents must be able to perform the essential function of the position with or without reasonable accommodation.
- Provides customer service to the public via telephone, email, and walk-in traffic
- Assists customers in completing required forms and application materials
- Conducts research to obtain missing information and validate questionable data
- Processes a variety of documents, including dealer paperwork, individual registration applications, and passport applications
- Inspects applications and performs accepted procedures for verification to ensure all requirements are met before processing
- Monitors all submitted paperwork for fraud and forgery
- Collects and processes application payments
- Follows established cash drawer procedure to balance cash drawer and submit paperwork and fees to Treasure's Office
- Completes required communications, reports, and record-keeping tasks related to processed applications
- Performs precise data entry and documentation
- Attends required training
- Maintains confidentiality of non-public records and makes available all data and information deemed a public record by the North Dakota Century Code.
- High School Diploma or GED
- Two (2) years experience working in an office environment
- Must possess a valid North Dakota Driver's License, or equivalent
- Must pass a background check and pre-employment drug and alcohol screening
Supplemental Information
•Must be able to travel for occasional, scheduled training
Compensation: Starting pay ranges from $21.50 to $23.25 per hour, based on qualifications and experience. Williams County Offers a Generous Benefit Package, including Paid sick and vacation 12 paid holidays per years, fully paid health , dental and vision insurance for single, single + dependent, or family contracts, term life insurance, long term disability insurance, fully funded retirement benefits through the North Dakota Public employees retirement system.
Williams County offers competitive pay, a great work environment and a generous benefit package to full time employees, including a fully-paid health/dental/vision plan for the entire family.
Williams County pays the full premium for family, single-plus-dependent or single coverage plan for each full-time employee.
Williams County provides a monthly allowance toward the purchase of a voluntary supplemental insurance policy for each full-time employee. Coverage may include single, single-plus-dependent or family coverage on any voluntary supplemental insurance provided by the designated Williams County supplemental insurance provider.
Williams County pays the premium for a $25,000 term life insurance policy and $25,000 accidental death and dismemberment policy for full-time employees.
Williams County pays the premium for a Long Term Disability Insurance plan for full-time employees.
Employees who are at least 18 years of age and are working in a qualified position an average of 20 hours per week for five or more months of the year are required to participate in the North Dakota Public Employees Retirement System (ND PERS) Retirement Plan. Membership will become effective immediately upon employment.
01
Do you have related work experience in any of the areas listed below? Please mark all that apply:
- Government agency (e.g. State, County, City)
- Working with the public (i.e. Clerk, secretary, teller)
- Working in an office environment
- None of the above
02
Do you have 2 or more years of Receptionist, Clerical or Administrative Assistant experience?
- Yes
- No
03
Mark the areas where you have work experience related to administrative work (Please mark all that apply):
- Experience operating a scanner and copier
- Experience using a multi-line phone system
- Drafting business correspondence
- Filling and records management
- Experience redacting private information
- None of the Above
04
What is your level of experience related to Microsoft Outlook?
- No Experience
- Limited Experience
- Moderate Experience
- Advanced Experience
05
How would you categorize your typing skills?
- No Experience
- Limited Experience
- Moderate Experience
- Advanced Experience
06
Do you have working experience handling cash and balancing cash drawers?
- Yes
- No
07
Do you have work experience enforcing policies and regulations?
- Yes
- No
08
Which best describes your highest level of completed education?
- Some high school
- High school diploma or GED
- Some college
- Associate's degree
- Bachelor's degree
- Master's degree
- Doctor's degree
09
Do you have a valid North Dakota driver's license OR equivalent?
- Yes
- No
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