Case Manager

2 weeks ago


McKinney, United States Equus Full time

Company DescriptionWe help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.Job DescriptionManages a caseload of participants and provides counseling and mentoringAssesses participant competencies, work history, educational attainment, skills, and abilities; identifies challenges to finding employment and prompts them to find solutionsConducts regular ongoing individual meetings with participants for job search, education, job retention, and/or job readinessCompletes an individualized overview of available services and works with participant to create an employment plan for short- and long-term goalsMaintains information about area resources and employersEnsures participant accountability and attendance; tracks and maintains employment retention goalsProvides government agencies with prompt notification that a participant has lost or reduced hours of employmentMaintains scheduled, periodic contact with participants in a variety of locations to assess job retention/advancement issuesProvides information to participants on available training and/or jobs that will lead to advancementAssumes central responsibility for participants achieving self-sufficiency by monitoring progress throughout the program cycle, beginning with referral and continuing through retention and advancement effortsPrepares, organizes, and maintains accurate, updated information in both electronic and paper participant files reflecting the entire history of a program participant including log of supportive services issuedProvides case management with a focus on helping customers to prepare for employment that leads to self-sufficiencyFacilitates customer access to training, education, and to employment services, as well as job-specific information; provide case management to customers at the appropriate level.Display the ability to work with a variety of cultures, languages, educational and economic backgrounds in a classroom settingAlways coordinate individual instruction in an orderly and professional mannerImprove the job readiness score of students in workshops and deliver a pipeline of work ready customers to staffIntroduce Company and other tools in the classroom (Resume-Pro, Company Academy, General Education Diploma Academy, Money-Skill, Project Chief Executive Officer)Ensure that individual participants complete and turn in assignments as scheduledConduct follow-up outreach to students not engaged in classroom activities and document efforts in program issues systemsMaintain student's assessments in files and student databaseWork well in teams, business customers and other staffAble to communicate effectively to both oral and writtenAdditional duties as assignedQualificationsRelated Associate degree from an accredited university or college, or equivalent work experienceRelated work experienceExcellent verbal and written communication skillsDemonstrated customer service skillsFamiliarity with the communities being served, with knowledge and understanding of local needs and resourcesOne to three years' experience in workforce development or related programs preferredAdditional InformationA valid driver's license in good standing and proof of liability insurance is also required.This position pays $23.41 per hour.All your information will be kept confidential according to EEO guidelines.Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry's best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.



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