Live In Building Attendant- Meer

2 weeks ago

West Bloomfield, United States Jsl CO Inc Full time
Job Details

Level
Experienced

Job Location
West Bloomfield Campus - West Bloomfield, MI

Position Type
Full Time

Travel Percentage
None

Job Shift
Any

Description

At JSL you are part of a warm and inviting community that provides convenience, support services and quality living to older adults. Our residents enjoy a full range of recreational, social and cultural programs and activities while residing in our independent living communities.

The right candidate for this position is someone who truly enjoys the company of older adults and who will be dedicated to ensuring their wellness and safety. This position requires exemplary character and integrity be exhibited while carrying our the duties of this position.

On site housing is provided as a benefit of this position.

The Live In Building Attendant responds to resident and building emergencies and provides general security services to our residents. Housing is included with this position.

ESSENTIAL DUTIES:
  • Provide front desk coverage during M-F hours, holidays and weekends when the business office is closed. Includes: Answering general business phone line calls/questions, letting guest and residents in the building, and responding to emergency requests (see below).
  • Evening, weekend, and holiday on call duties: responding to emergencies and responding to calls forwarded by the answering service.
  • Covering for call ins/illness for other Live-In position staff.
  • Ensure that all individuals entering building are authorized and sign in/out as needed.
  • Respond to resident's medical and environmental emergency requests for assistance
  • This may include but not be limited to residents who have fallen, are experiencing unusual pain or other medical symptoms/issues, smoke or fire in their apartment, no heat in the winter or air in the summer, no water or electrical, floods, and light maintenance.
  • Responds to fire alarms. Contacts the third-party monitoring company, resets fire doors throughout the building and makes announcements to residents.
  • Responds to emergency pendants. Advises third party if medical assistance is necessary. Completes incident report and conducts initial contact with family sponsor as appropriate.
  • Conducts door tag rounds while also completing security rounds: examining doors, windows, and fire panels to determine that they are secure and operating properly.
  • Complete shift report that includes items such as property damage, unusual occurrences, and malfunctioning of machinery or equipment for follow up by staff and or contact on-call maintenance staff.
  • Provide security support in situations involving safety checks, resident pull cords or death of a resident on the premises and notify building administrator.
  • Provide clearing of plugged toilets and basic safety clean-up and/or management of floods (may include turning off water valves) and light maintenance or trash removal as needed afterhours/weekends.
  • Notify maintenance staff when their services are necessary/submit work order request if needed. Notify maintenance staff or contractors (according to building policy) to provide repair work and let vendors in to do repairs afterhours.
  • Activate emergency staff calling tree for larger emergency situations.
  • Announce/manage tornado warnings, and other weather-related building warnings.
  • Respond on off hours to assist in maintaining clear and safe main entrances by shoveling and salting walkways during inclement weather.
  • Notify public safety officers of unauthorized or suspicious individuals in or around the property.
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles within the building.
  • Other duties as assigned.
Qualifications
  • Customer service: 2 years (Preferred)

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