Customer Service Specialist
3 weeks ago
Wise is a leading trade manufacturer of labels, business forms, and digital print. Our core business is focused on relationships with distributors of printed products. Founded in 1969, Wise has five regional manufacturing facilities - Georgia, Indiana, Maine, Pennsylvania, and South Carolina - serving the eastern half of the US.
We are currently seeking a Customer Service Specialist to join our team in Anderson, SC. At our Anderson, SC facility, we print labels and tags using digital and flexographic (flexo) printing presses. Our products are used in many markets including Food, Beverage, Promotional, Retail, Chemicals, and Durable Goods to name a few. Under the Customer Service Manager, you will be responsible for generating quotes and interacting with other associates both in office and production areas as needed to fulfill customer requirements. Customer service associates may be required to interact by phone, email, or in- person with customers, and solve problems related to their orders.
Job Qualifications, Requirements, and Experience
- Minimum 3-5 years of experience in a customer service role.
- Experience in the printing or packaging industry is a plus.
- Customer Service Mindset - Possess a customer service mindset developed from experience in a customer service role. Even temperament when dealing with difficult people and situations.
- Teamwork - Ability to interact with both office and Production personnel in a professional manner.
- Communication Skills - Ability to communicate intellectually and effectively in a courteous and professional manner both written and verbally.
- Organizational Skills - Excellent organizational skills and the ability to multi-task to maintain established standards for performance.
- Computer Skills - Effective typing and computer skills.
- Math Skills Detail Oriented - Attention to detail and able to
- concentrate in noisy environments. Ability to sit for extended periods of time with minor
- position changes. Good physical condition with the ability to stand
- and/or walk for several hours consistently.
Primary Duties - Accurately and effectively generate quotes for customers sometimes involving the Customer Service Manager when needed.
- Discuss order specifics with customers in a courteous and professional manner.
Job Duties:
Primary Duties
Job Qualifications, Requirements, and Experience - Experience in the printing or packaging industry and/or a Bachelor's Degree in a printing-related field is a requirement.
- Customer Service / Customer First Mindset - Possess a customer service mindset developed from prior work experience.
- Teamwork - Ability to interact with both office and Production personnel in a professional manner.
- Communication Skills - Ability to communicate intellectually and effectively in a courteous and professional manner both written and verbally.
- Organizational Skills - Excellent organizational skills and the ability to multi-task to maintain established standards for performance.
- Computer Skills - Effective typing and computer skills.
- Math Skills
- Detail Oriented - Attention to detail and able to concentrate in noisy environments.
- Good physical condition with the ability to stand and/or walk for several hours consistently.
Software Used - Microsoft Office products - Outlook, Word, Excel, Teams, etc. CERM - Label MIS System
- Salesforce CRM
- Adobe products - Acrobat, Illustrator
- Customer specific web-based quoting and order entry systems
-
Customer Service Specialist
3 weeks ago
Anderson, United States Recruit Up, LLC Full timeJob DescriptionJob DescriptionCustomer Service SpecialistWise is a leading trade manufacturer of labels, business forms, and digital print. Our core business is focused on relationships with distributors of printed products. Founded in 1969, Wise has five regional manufacturing facilities – Georgia, Indiana, Maine, Pennsylvania, and South Carolina –...
-
Customer Service Specialist
4 weeks ago
Anderson, United States Jon Meeks-Farmers Insurance Agency Full timeJob DescriptionJob DescriptionAs a Customer Service Specialist, you will be the frontline ambassador of our agency, interacting with clients, resolving inquiries, and ensuring their insurance needs are met with precision and care. Your role will be pivotal in maintaining client satisfaction and fostering lasting relationships.BenefitsHourly Base Salary Based...
-
Renewal Specialist
3 weeks ago
Anderson, United States Unified Group Services Inc Full timeJob DescriptionJob DescriptionRENEWAL SPECIALISTUnified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We are dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans. The Renewal Specialists work in a team environment, preparing...
-
Renewal Specialist
1 day ago
Anderson, United States Unified Group Inc Full timeRENEWAL SPECIALIST Unified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We are dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans. The Renewal Specialists work in a team environment, preparing documents monthly from our...
-
Renewal Specialist
7 days ago
Anderson, United States Unified Group Services Inc Full timeRENEWAL SPECIALISTUnified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We are dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans. The Renewal Specialists work in a team environment, preparing documents monthly from our...
-
Renewal Specialist
3 weeks ago
Anderson, United States Unified Group Services Inc Full timeRENEWAL SPECIALISTUnified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We are dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans. The Renewal Specialists work in a team environment, preparing documents monthly from our...
-
Reinsurance Specialist
1 week ago
Anderson, United States Unified Group Inc Full timeREINSURANCE SPECIALIST Unified Group Services is a full-service third-party administrator (TPA) for self-insured group health plans. We are dedicated to providing excellent customer service and the flexibility our customers desire in administering employee benefit plans. JOB DESCRIPTION: The Reinsurance Specialist will work in a team environment to file...
-
Anderson, United States AnMed Health Full time# The Hospital PFS Quality Assurance Specialist and Trainer is responsible for providing ongoing feedback and education to Billing, Follow-up and Cash Services departments. Under the general supervision of the Director of PFS, the QA/trainer is responsible for daily review of the integrity of the billing, follow-up and cash posting requirements through...
-
Intake Specialist
5 days ago
Anderson, United States AnMed Health Full timeReceives and reviews incoming referrals. Provides coordination of referrals by and between AAMC social services, physician s offices, community groups, and all AnMed Home Care Services departments. Furnishes appropriate information regarding patient Specialist, Intake, Healthcare
-
PAP Specialist
7 days ago
Anderson, United States AdaptHealth, LLC Full timeDevelop and maintain working knowledge of current HME products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement. Is actively involved in team activities, evidenced by pa Specialist, Healthcare
-
Anderson, United States AnMed Full timeThe Hospital PFS Quality Assurance Specialist and Trainer is responsible for providing ongoing feedback and education to Billing, Follow-up and Cash Services departments. Under the general supervision of the Director of PFS, the QA/trainer is responsible for daily review of the integrity of the billing, follow-up and cash posting requirements through audits...
-
Customer Support Associate
1 week ago
Anderson, United States Techtronic Industries - TTI Full timeJob Description: Techtronic Industries Co. Ltd. is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor power equipment and floor care for consumers, professional and industrial users in the home improvement, repair and construction industries. Our unrelenting strategic focus on powerful brands, innovative...
-
2nd Shift Transportation Specialist
2 weeks ago
Anderson, United States Carter Logistics LLC Full timeCarter Express/Carter LogisticsJob DescriptionTransportation SpecialistDepartment: 3PL Job Status: Full-Time Reports to: Logistics ManagerPOSITION SUMMARY As a member of the customer service team, you will be accountable for managing customer relationships through many channels of the order process. You will take complete ownership of the freight by creating...
-
Service Coordinator
5 days ago
Anderson, United States Aging And Community Svc Of SC Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Description The Service Coordinator assists families with a child aged...
-
Service Advisor
2 weeks ago
Anderson, United States Anderson Automotive Group Full timeSummaryAutomotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also...
-
U.S. Customs Operation Manager
7 days ago
Anderson, United States Aktiebolaget Electrolux Full timeWrite the next chapter of a story that just keeps growing. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We...
-
Benefits Specialist
4 weeks ago
Anderson, United States American Income - The West Agency Full timeJob DescriptionJob DescriptionWe are seeking a Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. CHECK US OUT @THEWESTAGENCY ON INSTAGRAM!Responsibilities:Present and sell company products and services to new and existing customersContact potential customers who have requested...
-
Supply Specialist III
7 days ago
Anderson County, United States State of South Carolina Full timeWith our Agency's mission to support the recovery of people with mental illnesses, we provide a complete array of medical and support services for children, adults, and families throughout South Carolina. This position is located at the Department of Supply Specialist, Specialist, Supply, High School, Equipment Maintenance, Healthcare, Inventory
-
Intake Specialist
6 days ago
Anderson, United States AnMed Full timeReceives and reviews incoming referrals. Provides coordination of referrals by and between AAMC social services, physician's offices, community groups, and all AnMed Home Care Services departments. Furnishes appropriate information regarding patient care, insurance coverage, demographics, etc. Evaluates medical status and diagnosis information for...
-
Intake Specialist
3 days ago
Anderson, United States AnMed Full timeReceives and reviews incoming referrals. Provides coordination of referrals by and between AAMC social services, physician's offices, community groups, and all AnMed Home Care Services departments. Furnishes appropriate information regarding patient care, insurance coverage, demographics, etc. Evaluates medical status and diagnosis information for...