Assistant General Manager
1 month ago
Albuquerque, NM
A Wellbridge Company
Full-time
We're looking for an Assistant General Manager
Who we are:
New Mexico Sports & Wellness is Albuquerque's leading upscale athletic, aquatics, tennis, and family fitness club, with 5 convenient locations. Our clubs support the lifestyles of busy professionals, families, health enthusiasts and those who simply strive to be more active by providing a wide spectrum of unique fitness and wellness services.
What our Assistant General Managers do are all about:
Our AGM's have high standards in leadership, ethics, service and image. They assist in the management of day-to-day club operations while ensuring the delivery of superior customer service and the achievement of high employee and member satisfaction.
Our AGM's demonstrate a positive attitude and are highly developed in team-building efforts. They take pride in leading by example, training, motivating and developing direct reports to be a productive and team-oriented. They are strategic in the implementation and execution of company standards and initiatives.
Responsibilities include:
- Assisting the General Manager in the oversight of club operations, business and performance objectives.
- Manage the financial performance of multiple departments through achievement of sales and revenue targets, expense management, and proper planning and forecasting.
- Constantly monitor the level and quality of service through frequent customer interaction and club walk-throughs.
- Ensure all managed departments are properly trained and certified in emergency response. Systems, first aid and CPR.
- Routinely inspect the physical plant, equipment, surrounding property areas and operating club to ensure proper preventative and routine maintenance mechanisms and systems are in place to protect the membership and employees of the club.
- Ensure the club meets all applicable safety protocols.
- An enthusiastic and professional demeanor with the ability to provide effective leadership/management of multiple departments.
- A high school diploma or equivalent (i.e. GED); a Bachelor's degree in business or fitness related field from a four year college or University is preferred.
- A minimum of one year of supervisory or management experience in the fitness, spa, hotel or hospitality industry; experience in a health club environment in operations, fitness or sales is preferred.
- Current CPR and First Aid Certification or a willingness to complete this upon hire.
- Demonstrated experience in budget development and financial analysis.
- A high degree of self-organization, discipline and the ability to manage multiple tasks simultaneously.
- Excellent written and verbal communication skills with the ability to work effectively with all layers of management.
- Computer literacy and working knowledge of Microsoft Word and Excel.
- You'll enjoy a complementary club membership.
- We provide state-of-the-art exercise equipment and resources.
- We provide medical, dental and vision insurance.
- We offer company matching 401k.
- We offer several voluntary insurance options.
- We offer paid time off and holidays.
- And much, much more
*All benefits vary based on employee job status and including hours worked.
Compensation: $48,000 annually plus quarterly bonuses. Based on personal and club performance.
Wellbridge owns and operates a variety of premiere athletic and tennis clubs across the country. Established more than 30 years ago with one location in CO, we have grown to 10 locations spanning 3 states (CO, NM & MD). We proudly employ more than 1,000 team members and serve a growing membership community of more than 20,000+ members.
We offer dynamic opportunities for our employees to develop their careers in a collaborative and empowering environment. Our culture encourages managers to be coaches, celebrates results through teamwork, and promotes innovative behaviors that contribute to a strong and dynamic environment. This allows us to live our mission of delivering the best for and through our employees, our members, and our community.
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