Senior Engineer, Application Management

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Senior Engineer, Application Management

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locations

IND-BLR-Divyasree Technopolis

time type

Full time

posted on

Posted Yesterday

job requisition id

R0085175

Role Profile

The role is to provide application support for the respective production, pre-production, and test functions by Investigating issues, developing fixes, supporting new releases, performing general maintenance and administration. New functionality through enhancements and performance tuning is also required.
Would be required to work on Morning, Day or Night shift based on UK time according to the monthly roster, expected to work from office covering at least 3 days per week in hybrid mode. Out of hours support overnight and across weekends and Bank Holidays is frequently needed. Should be able to provide on-call support.
Strong business knowledge is required for working with business teams during investigations.
They need to be subject matter experts in the underlying technologies used by the applications. They may be required to provide detailed technical support for developers producing bug fixes & new releases of these applications.
Must be self-motivating with the ability to prioritize work among the team.
Key Responsibilities
Support of the LSEG Post Trade / London Clearing House (LCH) applications related to Shared Technical Platforms / Clearing Services.
Support of a critical element of the London financial infrastructure.
Resolve Incidents and Problems

Supervise ServiceNow for Incidents and Problems
Analyze problems and decide on suitable resolutions
Apply resolutions following the LCH Change Management procedure
Report status to relevant business and IT teams
Record progress of incident resolution in ServiceNow
Follow documented incident management procedures

Bug fixes and enhancements to LCH products

Design solutions for longer term fixes for application bugs and small functionality enhancement requests
Implement application fixes
Update Bitbucket with source code changes where vital
Update relevant WIKI/ documentation with changes
Co-ordinate the Release process for new releases
Work to the ITIL standard following LCH policies

Maintain working relationship with business teams and business management
Should be willing to work on Morning, Day or Night shift based on UK time according to the monthly roster
Out of hours support / On-call support

Be available for overnight support of production services to ensure successful completion of processing
Respond to overnight calls and deal with issues
Support weekend releases and maintenance work
Participate in Production out of hours activities such as Disaster Recovery exercises

Consultancy

Provide consultancy during bug fixes, design and implementation
Act as domain matters expert for the application and the relevant business domain

Assist in project related work

Carry out requirements as defined by project team

Quality check potential changes

Review development release packages prior to production deployment
Provide benefit of experience in the business area and application

PERSON SPECIFICATION
Education:
Degree educated, preferably in a technical field
Required skills and experience
Strong UNIX/Linux System Administration skills
Scripting skills (Shell scripting, Python)
Strong Oracle Database/SQL skills
Experience with IBM MQ
Knowledge of Network Diagnostics & Web Servers
Hands-on in version control repository (Ideally bitbucket)
Preferable to have Control M experience.
Exposure to Jenkins , CI/CD, Ansible and AWS Cloud Technologies will be an added advantage
Understanding of product development lifecycle and methodologies
AWS
Snowflake
UNIX/SQL writing
Working with Data warehousing
Preferred:
Container services (basic understanding) - Anthos, Kafka
Person Specification
Experience in Financial or an investment banking environment.
Familiarity with financial products and financial terms.
Excellent analytical skills, Attention to Detail and problem-solving abilities.
Experience of working in an IT support team.
Solid technical background in the core technologies with several years of experience.
Ability to communicate clearly and concisely to IT, business teams and to senior management
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of

Integrity, Partnership

,

Excellence

and

Change

underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
Please take a moment to read this

privacy notice

carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what its used for, and how its obtained,

your rights and how to contact us as a data subject .
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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About Us

LSEG (London Stock Exchange Group) is

a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Our organisation

Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions
Where we work

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific.

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