Patient Services Coordinator

4 weeks ago


Park Ridge, United States CareerBuilder Full time

Description
THANKS TO OUR CONTINUED GROWTH AND EXPANSION, ILLINOIS BONE AND JOINT IS EXCITED TO ANNOUNCE a Patient Services Coordinator opportunity at our

Park Ridge Physical and Occupational Therapy

clinic

We would love to talk to you about joining our team if you
Thrive in a fast paced, multifaceted public-engaging environment
Want to work in a culture of Trust, Respect and Pride
Are professional, positive, engaging, and personable
Are adaptable and able to work with different teams
Demonstrate professional verbal and written communication
Move easily through multiple technical software platforms
Front Desk Medical office experience required
EMR experience required
Forward facing customer service required
Job Summary
The main focus of this position is to deliver exceptional patient-centered customer service and provide team support to IBJI staff and partners relative to administrative services.
The primary objective of this position is:
To meet and exceed customer service expectations while executing front desk functions.
Communicate in a transparent and professional manner
Contribute positively to the work environment
Foster relationships
Represent IBJI core values
The secondary objective of this position is:
To execute established best practices relative to front office tasks
Understand current policies and procedures and relative timelines
Proficient with compliance regulations
Apply effective and efficient strategies to task completion
Adopt a team oriented approach
Responsibilities
Greet patients upon entry with a smile, pleasant welcome and establish eye contact
Answer phones with the established phone greeting script
Follow established patient appointment scheduling guidelines and strategies, document canceled and no-show appointments, and review appointment wait list to support visit capacity requirements
Collect over the counter balances at the time of service
Provide new patients with insurance benefit and therapy cost explanation
Assist in patient account issue resolution
Responsible for daily duties which include but are not limited to: new patient preparation, intake procedures, new referral follow up, account balance review, pre-certification and authorization account management, reconciliation of payments, and voicemail retrieval
Scanning, faxing, and other clerical duties
Provide daily support to the Patient Services Manager, Facility Manager and Rehab staff upon request
Assist in maintaining a clean and safe work environment
Occasional travel to nearby clinics to provide coverage as needed
All other duties as assigned
Requirements
Required Education and Experience
Associates Degree or higher (Healthcare concentration preferred) or the equivalent of 2 years of customer service experience (Healthcare background preferred)
Displays professional and effective writing and verbal communication skills
Versed in technical skills such as EMR software; Windows; MS Office; Email access; internet
Typing speed minimum 40 words per minute
Physical Requirements
Ability to lift a maximum of 20 pounds to waist height
Ability to be standing and sitting on a frequent basis during the day
Ability to work on a computer on a frequent basis during the day
Work Environment
Fast paced professional office setting
Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets, scanners, and fax machines
Varied work hours to include opening and closing shifts

#J-18808-Ljbffr



  • Oak Park, United States CORA Physical Therapy Full time

    Patient Services Coordinator - Full-Time As a Patient Services Coordinator, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first...


  • Oak Park, IL 60303, USA, United States CORA Physical Therapy Full time

    Patient Services Coordinator - Full-TimeAs a Patient Services Coordinator, you'll be a vital part of our clinic support team by providing meaningful patient interactions and exceptional customer service. You'll perform a wide range of administrative tasks at the front desk of a dynamic therapy office, and above all, you'll help create a great first...

  • Patient Coordinator

    2 weeks ago


    Elmwood Park, United States SportsMed Physical Therapy Full time

    SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey and we are seeking a Patient Coordinator to join our growing team. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming...


  • Orange Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Jacksonville, FL, USA Req #1685 Tuesday, May 7, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...


  • Pinellas Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Pinellas Park, FL, USA Req #1791 Thursday, May 16, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...


  • Orange Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Jacksonville, FL, USA Req #1776 Thursday, May 16, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...


  • Hazel Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator 2425 Twelve Mile Rd, Warren, MI 48092, USA Req #464Monday, March 25, 2024As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and...


  • Orange Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Jacksonville, FL, USA Req #1685Tuesday, May 7, 2024As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general...


  • Hyde Park, United States Arch Orthodontics PC Full time

    Job DescriptionJob DescriptionScheduling/Patient CoordinatorAbout us....ARCH Orthodontics is one of the longest standing Orthodontic Practices in New England. We are proudly celebrating 50 YEARS of service! Having started our practice in Stoughton in 1974, we have grown to cover the greater Boston area with 6 offices from Hyde Park to Orleans, and have...

  • Staffing Coordinator

    2 weeks ago


    Park Ridge, United States Advocate Health Full time

    Major Responsibilities: Creatively tries to fill staffing needs. 1)Reviews with units the staffing needs, working with the staff to try to fill the staffing need with available staff. 2)Helps the staff to problem solve staffing shortages or excesses. 3)Directly contracts the various float pool staff for additional availability. 4)Works collaboratively and...


  • Park Ridge, United States Advocate Aurora Health Full time

    Major Responsibilities:Creatively tries to fill staffing needs. 1)Reviews with units the staffing needs, working with the staff to try to fill the staffing need with available staff. 2)Helps the staff to problem solve staffing shortages or excesses. Staffing Coordinator, Staffing, Coordinator, Staff, Healthcare, Business Services, Administrative


  • Pine Ridge, United States Department Of Health And Human Services Full time

    Summary This position serves as a Clinical Psychologist who will be considered the Suicide Prevention Coordinator for the Pine Ridge Service Unit in Pine Ridge, SD. The incumbent will develop, implement, monitor and evaluate suicide prevention activities through collaboration with tribal government, federal government and other community programs. The...


  • Menlo Park, United States Pacific Hearing Service Full time

    **Pacific Hearing Service Patient Care Coordinator Job Description** **The opportunity**: Do you have a desire to work for an inspired private audiology practice working to make a difference in the world? Are you excited about honing your people and technical skills and in creating an exceptional patient experience in a medical field? We are seeking an...


  • Park Ridge, United States LasikPlus Full time

    We are Growing! Join us at LasikPlus, LVI & TLC! Are you looking for an exciting and rewarding career opportunity at a second-generation family-owned business working alongside world-class Ophthalmologists and Optometrists with a leading provider of laser vision correction in the United States? Join LCA Vision Inc./Kismet [dba LasikPlus, LVI & TLC] - and...


  • Park Ridge, United States Babies First Full time

    **Job Title**: Coordinator **Hierarchy**:Reports to Regional Coordinator **Duties and Responsibilities**: - Coordinator is responsible for operational oversight to include: - Staffing - Ongoing training of staff - Working to achieve quality standards for their assigned hospitals. - Auditing and maintaining employee files to ensure all personnel are in...


  • Pine Ridge, United States Department Of Health And Human Services Full time

    Summary This position serves as a Clinical Psychologist who will be considered the Suicide Prevention Coordinator for the Pine Ridge Service Unit in Pine Ridge, SD. The incumbent will develop, implement, monitor and evaluate suicide prevention activities through collaboration with tribal...


  • Winter Park, CO 80482, USA, United States Axelon Services Corporation Full time

    Under general supervision, performs all components of patient registration/discharge into the EPIC system. Registration/Discharge includes entering charges for services, data entry, and chart breakdowns. Prepares daily cash deposit. Performs a variety of routine office tasks and maintains logs. Provides customer service, answers telephones, and is a clerical...


  • La Grange Park, United States Webster Dental Management Full time

    Job DescriptionJob DescriptionDescription:Webster Dental Care has delivered the highest level of patient service for over 46 years. Headquartered in the Downtown Chicago (River North), Webster Dental Care numbers 10 dental practices throughout the Chicagoland area with 250 employees, including dentists, dental specialists, dental hygienists, support staff...

  • Patient Coordinator

    4 weeks ago


    Rego Park, United States Batash Endoscopic Weight Loss Full time

    **Responsibilities** - Intake interested patients and schedule their initial consultations; - Assist patients with scheduling their weight loss procedures; - Collect payments & procedure forms; - Assist patients with financing options; - On-the-Job training and Customer Relationship Management (CRM) training provided. **Benefits**: - Flexible schedule -...


  • Winter Park, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including...