Senior Business Analyst
3 weeks ago
Description
Desired Qualities and Experience
Previous Experience With Health Plans Is Required
Payments and/or digital experience required
Insurance and premium payment knowledge
On/Off exchange CMS knowledge
Experience with JIRA, Confluence, PowerPoint
Previous experience with Database and data experience; SQL, Tableau, Excel, etc.
Strong listening, communication, and written skills
Ability to ask thoughtful, probing questions to ensure clarity and predict impacts.
Comfort engaging stakeholders across the enterprise at all levels.
Deep sense of accountability to the project and to our prospects and members
Job Duties
Elicit, analyze, document, and manage detailed requirements based on work sessions, conversations, emails, and written documentation.
Recommend opportunities to improve and quickly identify risks to the development timeline.
Thoughtfully organize large quantities of information for stakeholder reference
Become the SME for digital premium payments; understand all the details and/or where to get the details (i.e., how the portal functions, what are the prompts, confirmations, customer experience/journey)
Partner with the Product Owner to review written requirements.
Schedule and facilitate workshops to gather, document and refine requirements.
Execute business readiness activities including developing communication plans to support changes to technology, processes and people.
Create data flow maps, business logic diagrams and dependency mapping.
Identify dependencies and gaps in requirements.
Create test cases and write requirements as if they will become test cases.
Produce and maintain reports which measure business performance and key KPIs.
Hiring Requirements
Bachelor's degree preferred.
3+ years of experience in related field.
In lieu of degree, 5+ years of experience in related field.
Education: Bachelors Degree
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