Senior Business Analyst

3 weeks ago


Durham, United States Compunnel Full time

Description

Desired Qualities and Experience

Previous Experience With Health Plans Is Required

Payments and/or digital experience required

Insurance and premium payment knowledge

On/Off exchange CMS knowledge

Experience with JIRA, Confluence, PowerPoint

Previous experience with Database and data experience; SQL, Tableau, Excel, etc.

Strong listening, communication, and written skills

Ability to ask thoughtful, probing questions to ensure clarity and predict impacts.

Comfort engaging stakeholders across the enterprise at all levels.

Deep sense of accountability to the project and to our prospects and members

Job Duties

Elicit, analyze, document, and manage detailed requirements based on work sessions, conversations, emails, and written documentation.

Recommend opportunities to improve and quickly identify risks to the development timeline.

Thoughtfully organize large quantities of information for stakeholder reference

Become the SME for digital premium payments; understand all the details and/or where to get the details (i.e., how the portal functions, what are the prompts, confirmations, customer experience/journey)

Partner with the Product Owner to review written requirements.

Schedule and facilitate workshops to gather, document and refine requirements.

Execute business readiness activities including developing communication plans to support changes to technology, processes and people.

Create data flow maps, business logic diagrams and dependency mapping.

Identify dependencies and gaps in requirements.

Create test cases and write requirements as if they will become test cases.

Produce and maintain reports which measure business performance and key KPIs.

Hiring Requirements

Bachelor's degree preferred.

3+ years of experience in related field.

In lieu of degree, 5+ years of experience in related field.

Education: Bachelors Degree #J-18808-Ljbffr



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