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Credit Analyst II

4 months ago

Fort Worth, United States Co-op Solutions Full time
THE OPPORTUNITY:

We are seeking a talented Credit Analyst II who decisions phone, Internet, indirect, ExpressLink, remote login and data entry applications. The Credit Analyst II will also monitor the quality, efficiency, and accuracy of the loan applications taken by contact center representatives.

WHAT YOU CAN LOOK FORWARD TO:
  • Evaluates loan applications for quality, accuracy, and decisions them based on a review of the applicant's credit history and in consideration of the guidelines and policies of the client institution.
  • Operate a multitude of different loan processing systems including but not limited to Crif LoanCenter, Lending 360, Lendpro, StreamLend Velocity, CRIF Sail, CRIF Action, DILLS, TCI Decision Lender, Symitar's Epysis and Groove Car's AppTrac.
  • Finalize Loan Agent Entry Level, Loan Agent 1 and Loan Agent 2 agent loan applications.
  • Assist in ongoing training for Contact Center employees. Assist with training in new technology and new client programs.
  • Evaluate and maintain the quality and accuracy of the information templates, including rate changes and promotional information as needed. Credit Analyst II will have a continuous working knowledge of all information templates.
  • Provides ongoing support of cross-sell products.
  • Responsible for reporting risks that are identified to the appropriate team and/or management. Additionally, responsible for managing, monitoring and reporting risks within the scope of your work area, to include, but not limited to Information Security risks.
  • Actively supports and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.
WHAT YOU'LL NEED TO SUCCEED:
  • Understanding of all facets of the contact center loan application processing.
  • Ability to work flexible hours to accommodate 24 X 7 department needs.
  • Thorough understanding of Credit and Lending.
  • Knowledge of the operation of financial institutions.
  • Strong written and verbal communication skills.
  • Proficiency with Microsoft Office, including Excel.
  • Ability to monitor several different Remote Login indirect loan queues in addition to internet and phone applications.
  • Ability to comprehend credit bureau information.
REQUIRED EDUCATION and EXPERIENCE:
  • Completion of high school, or equivalent.
  • Previous Contact Center experience, including 6 months or more previous experience in a loan Contact Center position.
  • 1-2 years' experience as a Lending Underwriter.
THE PERKS
  • Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.
  • Great Work/Life Benefits - Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays.
  • Health benefits - medical, dental, & vision plus wellness programs and gym reimbursements.
  • 401K with generous company match.
  • Tuition reimbursement.
  • Engagement Resource Groups - Women in Tech, Pride Alliance, Black Financial Technology Professionals, Veterans, and more to come.