Customer Service Agent

3 days ago

Fort Wayne, United States Fort Wayne Full time
Description

Duties and Responsibilities
  • Operates shuttle vehicle escorting customers to and from the terminal building.
  • Monitors shuttle request forms and cell phone for arriving passenger needs.
  • Upon request, will assist wheelchair passengers to the airline ticket counter and from the security exit to their vehicle.
  • Upon request, will jump start vehicles and pump-up tires.
  • Assist passengers with transport of baggage.
  • Answer questions from passengers and drivers.
  • Maintains required records and submits reports of the number of passengers assisted.
  • Assists in maintaining cleanliness of terminal area and shuttle vehicle.
  • Maintains surveillance of parking lot and reports anything unusual (e.g., vandalism, parking gate multifunction, etc).
  • Assist with special events as directed by the supervisor.
  • Assist with snow removal as directed by the supervisor.
  • Performs other duties as assigned.
Knowledge and Abilities:
  • Ability to stand for upwards of 8 hours.
  • Ability to work in all type of weather.
  • Ability to operate motor vehicle.
  • Ability to lift up to 60 pounds.
  • Ability to prepare basic reports as required.
  • Ability to work varied hours and work independently with minimal support.
  • Ability to understand and follow oral and written directions.
  • Ability to responsibly perform all job duties in compliance with safety and security requirements.
  • Ability to deal courteously with the public and represent the Airport Authority in professional and friendly manner.
  • Ability to establish and maintain excellent customer service and effective working relationships with management, supervisors, co-workers, tenants and the general public.
Special Requirements
  • Posses and maintain a valid driver's license.
  • Pass a pre-hire drug screen and random alcohol and drug testing.
  • Pass federal fingerprint based criminal history background check.
  • Available for recall during non duty hours for emergencies, snow removal or other required duties.
Requirements

Experience and Education Requirements

High school equivalent education with six months to one year of work experience in customer service; requires basic computer operations experience, including email.

Special Requirements
  • Possess and maintain a valid driver's license
  • Pass a pre-hire drug screen and random alcohol and drug test
  • Pass federal fingerprint-based criminal history background check
  • Available for recall during non-duty hours for emergencies, snow removal, or other required duties

  • Insurance Customer Service Agent

    3 days ago

    Fort Wayne, Indiana, United States WalkerHughes Insurance Full time

    WalkerHughes Insurance is seeking an experienced Customer Service Agent to join our Commercial Lines team in our Fort Wayne, IN office. This individual will be responsible for working with clients on their concerns regarding their insurance policies, as well as servicing their requests (payments, endorsements, Evidence of Coverage, etc.). The Customer...

  • Insurance Customer Service Agent

    3 weeks ago

    Fort Wayne, United States WalkerHughes Insurance Full time

    WalkerHughes Insurance is seeking an experienced Customer Service Agent to join our Commercial Lines team in our Fort Wayne, IN office. This individual will be responsible for working with clients on their concerns regarding their insurance policies, as well as servicing their requests (payments, endorsements, Evidence of Coverage, etc.).The Customer Service...

  • Customer Service Representative

    4 days ago

    Fort Wayne, Indiana, United States Larry Ice - State Farm Agent Full time

    Job Description Job Description Benefits:Simple IRAHiring bonusBonus based on performanceCompetitive salaryFlexible scheduleOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Larry Ice - State Farm Agent, you will generate the kind of exceptional customer...

  • Customer Relations Representative

    7 days ago

    Fort Wayne, United States Amanda Elam - State Farm Agent Full time

    ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Amanda Elam - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will...

  • Customer Relations Representative

    7 days ago

    Fort Wayne, United States Chris Moring - State Farm Agent Full time

    Responsive recruiter Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect...

  • Customer Service Representative

    4 days ago

    Wayne, Illinois, United States Dutch Van Rossum - State Farm Agent Full time

    Job Description Job Description Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...

  • Insurance Customer Service Agent

    2 weeks ago

    Fort Wayne, IN, United States WalkerHughes Insurance Full time

    WalkerHughes Insurance is seeking an experienced Customer Service Agent to join our Commercial Lines team in our Fort Wayne, IN office. This individual will be responsible for working with clients on their concerns regarding their insurance policies, as well as servicing their requests (payments, endorsements, Evidence of Coverage, etc.). The Customer...

  • Customer Relations Representative

    2 weeks ago

    Wayne, United States Joe Nachbaur - State Farm Agent Full time

    Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish...

  • Customer Service Representative

    4 days ago

    Fort Wayne, Indiana, United States Brittany Greene - State Farm Agent Full time

    Job Description Job Description Benefits:401(k) matchingCompany partiesCompetitive salaryEmployee discountsFree food & snacksBonus based on performanceFlexible scheduleOpportunity for advancementPaid time offSigning bonusTraining & developmentROLE DESCRIPTION:Brittany Green State Farm is searching for a competitive Producer who can recognize opportunities...

  • Insurance Service Agent

    1 day ago

    Fort Wayne, Indiana, United States Oberlin Marketing Full time

    Company Overview\Oberlin Marketing is a leading brokerage dedicated to supporting agents, agency owners, and clients with their life and health insurance needs. Our company was founded on a strong moral foundation and has been a trusted resource in the industry since 1987.\We provide back-office support, training, technology integration, and introduce new...

  • Receptionist - State Farm Agent Team Member

    18 hours ago

    Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time

    Responsive recruiter Benefits: Company parties Free food & snacks Opportunity for advancement ROLE DESCRIPTION:Amanda Elam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal...

  • Insurance Customer Service Representative

    14 hours ago

    Fort Wayne, Indiana, United States Amanda Elam - State Farm Agent Full time

    Company OverviewAmanda Elam - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients.

  • Customer Service Representative

    4 days ago

    Fort Smith, Arkansas, United States Ethan Gammill - State Farm Agent Full time

    Job Description Job Description Position OverviewState Farm Insurance Agent located in Fort Smith, AR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Ethan Gammill - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...

  • Customer Service Representative

    4 days ago

    Fort Lauderdale, Florida, United States Jessica Alvarez - State Farm Agent Full time

    Job Description Job Description Benefits:Bonus based on performanceOpportunity for advancementPaid time offSigning bonusWellness resources Position OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State...

  • Customer Service Representative

    2 days ago

    Spanish Fort, Alabama, United States Randon Carnathan - State Farm Agent Full time

    Responsive recruiter Benefits: License Reimbursement Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Randon Carnathan - State Farm Agent, you will generate the...

  • Airline Ground Service Agent

    15 hours ago

    Fort Wayne, Indiana, United States Quantem Aviation Services, LLC Full time

    Job OverviewWe are seeking a skilled and safety-conscious Airline Ground Service Agent to join our team at Quantem Aviation Services, LLC. As a Ramp Agent, you will play a critical role in delivering safe and efficient aircraft services while providing exceptional customer service.ResponsibilitiesThe successful candidate will be responsible for:• Safely...

  • Customer Service Agent

    3 weeks ago

    Fort Wayne, United States Masters Heating & Cooling Full time

    Job Description: LOOKING FOR A GREAT OPPORTUNITY! Masters Heating & Cooling is seeking a qualified customer service representative for our Fort Wayne location. Qualifications would include vast knowledge of computers and Microsoft applications, exceptional customer service skills both verbal and written, comfort with answering multiple phone lines, and...

  • Customer Relations Representative

    4 days ago

    Fort Wayne, Indiana, United States LaTasha Johnson - State Farm Agent Full time

    Job Description Job Description Benefits:Licensing paid by agencyBonus based on performanceCompetitive salaryFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with LaTasha Johnson - State Farm Agent, you will generate the kind...

  • Customer Service Representative

    1 day ago

    Fort Wayne, Indiana, United States Oberlin Marketing Full time

    About Oberlin MarketingOberlin Marketing, headquartered in Fort Wayne, Indiana, is an industry-leading brokerage devoted to supporting agents, agency owners and clients with their life and health insurance needs. As a company, they have always been devoted to the personal depth of relationships and have rooted their business practices in a strong moral...

  • Customer Service Representative

    2 days ago

    Fort Lauderdale, Florida, United States Kat Stevenson - State Farm Agent Full time

    At Kat Stevenson - State Farm Agent, we are dedicated to helping people manage the risks of everyday life, recover from the unexpected and realize their dreams.Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key member of our team, you will be responsible...