Laboratory Billing Clerk

Laboratory Billing Clerk Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off, and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers. The Laboratory Billing Clerk is responsible for clerical and accounting duties to support the patient information, charge entry, and insurance billing aspects of the accounts receivable department. Schedule: Full-time, 40 hours/week, shifts are 7am-3:30pm Benefits: Comprehensive medical, dental, and vision benefits Life and long-term care insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO paid time for doctor appointments, sickness, or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Education reimbursement Employee assistance program Wellness program Among others Responsibilities: Verifies charges entered in the computer system by using batch and monthly edit reports. Performs manual data entry of charges excluded from auto-billing and exception reports. Regularly contacts the clinic to verify and resolve missing patient information required to bill patient/insurance companies. Transmit all appropriate electronic and paper claims, correct any errors on claims, and re-transmit; file secondary claims as necessary. Researches and performs appropriate follow-up on denied claims. Researches credit/past due balances on the aging reports and adjust accounts/refund accounts as appropriate. Input adjustments and write-offs on assigned accounts in the MIS billing system. Maintain detailed billing notes to document problems and the work needed to resolve problems so that accurate insurance claims may be processed. Provide customer service for all clients and authorized representatives regarding patient accounts. All calls and emails related to accounts receivable should be returned within 3 business days to ensure patient/client satisfaction. Assist other personnel when time permits or when assigned. Follows all DCI Corporate and DCI Laboratory administrative, compliance, HIPPA, fire/disaster, safety, and risk management programs and policies. Participates in DCI Laboratory in-service programs and other continuing education opportunities as available. Maintains confidentiality of all laboratory, accounting, and patient records and data. Notifies immediate supervisor within 1 hour of scheduled start-time if unable to work or if delayed. Qualifications: Ability to read and comprehend simple instructions given in oral, written, or diagram form. Ability to write simple business correspondence or memos. Ability to speak courteously with other employees, supervisors, and customers. Ability to add, subtract, multiply, and divide in all units of measure and currency using whole numbers, common fractions, and decimals. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to problem solve with few concrete variables in standardized situations. Ability to work in a fast-paced environment while remaining calm and professional. Excellent organizational skills and must be detail oriented. Ability to work with multiple priorities. High school diploma or general education degree (GED) required. Medical billing and/or accounts receivable experience preferred. Strong computer and typing skills. DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061.