Technology Business Partner

1 week ago

Chelsea, United States CareerBuilder Full time

Wednesday, February 7, 2024
Bring your banking or credit union Business Systems Analysis and Project Management skills to our incredible Technology team

This is a high-impact role driving solutions, improvements, and change management within our growing Credit Union. As a Technology Business Partner, you are responsible for analyzing business processes and requirements, identifying gaps and opportunities for improvement, and managing projects through the complete lifecycle - from use case to implementation. Reporting to the AVP, Technology Business Partner, this role will provide you with complex work, high impact, and high visibility.
Analyze business processes and workflows, identify opportunities for improvement, and propose solutions to enhance efficiency and effectiveness.
Develop business requirements with pertinent stakeholders to document workflows to support successful implementations.
Manage projects and change from initiation to closure, including developing project plans, communication plan, and risk management.
Develop and maintain project documentation, including meeting minutes, risk and impact assessments and change control logs.
Collaborate with stakeholders, project managers, developers, and vendors to ensure successful deployment of projects and changes.
Provide ongoing support of the core operating systems, including troubleshooting issues and proposing enhancements.
Administer Credit Union systems with respect to automation, workflows, process improvements, overall efficiency in design and usage.
Analyze and test the risk and impact of changes to business processes while tracking financial impact; provide detailed analysis of proposed changes.
Identify automation opportunities within current technology ecosystem.
Onboard vendors, conduct vendor outreach, and document and escalate issues as needed.
Ensure adherence to regulatory, and compliance related matters.
Requirements:
Education and Experience

Bachelors degree and/or equivalent combination of education and work experience.
Minimum of 5 years of related experience.
Previous information technology experience preferred.
Previous Business Systems Analysis and/or Project Management experience strongly preferred.
Prior experience with Virtual Desktop Infrastructure (VDI) technology preferred.

Skills/Knowledge/Certifications

Advanced knowledge of computer software and/or exposure to project management software.
Strong written and verbal communication skills, including the ability to effectively communicate complex ideas to both technical and non-technical audiences.
Ability to work collaboratively with cross-functional teams and external partners.
Strong organizational skills.
Strong analytical skills and attention to detail.
Knowledge of credit union or banking operations, products, and services is strongly preferred.
Strong project management skills, with the ability to manage multiple projects and changes simultaneously.

Position is eligible for Hybrid Work Agreement: minimum of 3 days/week in office. (Tuesdays, Wednesdays, and another day to be worked out within department).
Position is eligible for Compressed Work Agreement (4x10)
Onboarding requirement of first 30 days in office
Some travel required (branch locations, offsite meetings, seminars, community events)
Why Join our team:
Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays
Annual bonus eligibility; annual retention bonus vesting program
401(k) 3% company contribution safe harbor plan allowing every employee to save for retirement
Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D)
Discounts on Pet Insurance
Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals
Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers
Exceptional training program (classroom, on-the-job, and mentoring)
Apply today

and explore this amazing opportunity and team
About Metro Credit Union

: Established in 1926, Metro has grown to be the largest state-chartered Credit Union in Massachusetts with 19 branches, 220,000 Members and $3.4B in assets.

Our focus has always been helping local people, businesses and non-profit organizations reach their goals. Our perspective is unique because it is local and hyper-focused on the specific needs of our local communities. We are a high performing, financially sound, not-for-profit, financial cooperative, owned by and operated for our Members. Our commitment is to provide quality banking solutions that support the economic vitality of the individuals and businesses within the markets we serve. This commitment strengthens local communities, creating a positive impact on people's lives.

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