Intake Specialist

2 weeks ago

Edison, United States Law Office of Abhisha Parikh Full time
Description

Are you a compassionate and empathetic professional who loves connecting with people? Our law firm is expanding, and we're seeking an intake specialist to help manage our growing caseload and elevate client relationships.

What You'll Do:
  • Be the first point of contact for potential clients, providing a warm and supportive experience.
  • Listen carefully to client needs and guide them through the intake process.
  • Help our firm deliver outstanding service and make a real difference in our clients' lives.
What We're Looking For:
  • A confident communicator with excellent phone skills.
  • A natural listener who can empathize and build trust.
  • A customer service enthusiast with a passion for helping others.


If you're ready to join a close-knit, mission-driven team where your work matters every day, we'd love to hear from you. Apply now

Responsibilities

•Take calls and messages from potential new clients and screen them for consultations
•Regularly review and update the Intake Pipeline to ensure all matters are correctly categorized and tagged, maintaining organized client flow
•Keep records using Excel to track PNC conversions and ensure data integrity and accessibility
•Proactively engage with PNCs to gather comprehensive details
•Ensure all relevant documents and notes from the intake phase are reflected and updated
•Screen and assess upcoming consultations
•Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
•Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases
•Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
•Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
•Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency

Qualifications

•Fluent in Hindi and/or Gujarati
•Proficiency with Microsoft Office products, especially Microsoft Excel
•Background in the legal industry preferred
•CRM and case management software experience a plus
•High school diploma or equivalent needed, while a Bachelor's degree is desired
•Excellent and empathetic verbal and written communication skills required

  • Intake Specialist

    3 weeks ago

    Edison, United States Bighornlaw Full time

    Law Office of Abhisha Parikh Edison, NJ, US Posted a month ago Description Our law office is searching for a full-time Intake Specialist to help us succeed Youll serve as the first point of contact for our law firm, taking inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers...

  • Intake Specialist for Law Firm

    1 week ago

    Edison, United States Law Office of Abhisha Parikh Full time

    DescriptionAre you passionate about providing top-notch client service in a fast-paced legal environment? Join our team at the Law Office of Abhisha Parikh in Edison, NJ, and become our new Intake Specialist. As a key member of our team, you will be the first point of contact for clients, ensuring their needs are met with professionalism and care. Your role...

  • Law Office of Abhisha Parikh Intake Specialist

    6 hours ago

    Edison, New Jersey, United States Law Office of Abhisha Parikh Full time

    Position SummaryWe are seeking a highly motivated and organized individual to fill the position of Intake Specialist at the Law Office of Abhisha Parikh in Edison, NJ. As an Intake Specialist, you will be responsible for managing the flow of client information, scheduling appointments, and providing exceptional customer service.Your strong analytical skills...

  • Intake Management Specialist

    2 days ago

    Edison, New Jersey, United States Grace Healthcare Services Full time

    Job Overview:As a skilled Lead Intake Coordinator at Grace Healthcare Services, you will play a vital role in maintaining and managing incoming patient referrals while supervising the Intake Staff. Your excellent communication and organizational skills will ensure seamless day-to-day operations and compliance within the department.

  • Patient Care Specialist

    1 week ago

    Edison, New Jersey, United States Pride Health Full time

    Job Title: Patient Care SpecialistSalary: $32/hourLocation: Edison, NJPatient Care Specialist Job Description:We are seeking a dedicated Patient Care Specialist to join our team at Pride Health. As a Patient Care Specialist, you will work closely with the RN professional to provide direct patient care and ensure a safe patient environment.The ideal candidate...

  • Certified Nursing Professional

    1 week ago

    Edison, New Jersey, United States Pride Health Full time

    Job Title: Certified Nursing ProfessionalSalary: $32/hourLocation: Edison, NJPatient Care Specialist Job Description:We are seeking a skilled Patient Care Specialist to join our team at Pride Health. As a Patient Care Specialist, you will provide direct patient care under the direction of the RN professional.You will maintain a safe patient area, assume...