Parts Counter Representative

3 weeks ago

Superior, United States Rihm Kenworth Full time

Rihm Family Companies is looking for a Parts Counter Representative- 2nd Shift to join our growing team. Our family-owned business is driven by our 4 Es of Doing Business - Effective, Efficient, Equity and Expansion. We look for exceptional candidates who value our mission. If you possess a strong work ethic and an appetite for a growing industry and would like to gain experience with an established organization, please apply.

Some of the great benefits that we offer:

  • Generous Personal Time Off Plan (PTO) + Holidays
  • Medical, Dental, Prescription & Vision Coverage
  • Health Savings Account (HSA) with Employer Contribution
  • Flexible Spending Account (FSA)
  • 401(k) Savings Plan + Employer Match
  • Employer Paid Basic Term Life and AD&D Coverage
  • Employer Paid Long Term Disability Insurance
  • Short Term Disability Available with Employer Contribution
  • Supplemental Insurance Available (Accident, Critical Illness, Hospital Indemnity)
  • Company Paid Training
  • Employee Assistance Program
  • Company Discounts (ex. Verizon Employee Discount)
  • Red Wing Shoe Safety Footwear Program
JOB SUMMARY: Sells industry related parts over the counter, phone, email or in person while providing superior customer service to all customers.

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
  • Assists internal and external customers in obtaining required parts in a friendly, professional manner.
  • Providing accurate and timely price quotes and other parts-related information to customers.
  • Makes outbound sales calls as required.
  • Responsible for developing and growing accounts as assigned.
  • Up-sells customers with related parts.
  • Issues credit for returned goods.
  • Makes informed decisions regarding credit assuring to comply with credit guidelines provided by company.
  • Pulls orders for customers and helps load parts into vehicles.
  • Inventory responsibility to include cycle counts, out-of-stock notifications to management, out-of-stock materials locating and ordering when needed, assigned out-of-stock replenishments, back-ordered and will-call parts follow-up.
  • Maintains accurate records of all repair orders, invoices, insurance estimates and special order parts.
  • Coordinates and processes orders for shipment, delivery or pick-up.
  • Participates in all training programs that are made available and keeps current on new products and product updates.
  • Reviews open-order reports and closes/voids invoices within 60 days.
  • Stays connected to other employees and customers through the use of email, voicemail as well as other forms of communication.
  • Inspects cores and processes monthly returns to vendors.
  • Other duties to meet business needs.
ESSENTIAL EDUCATION and EXPERIENCE QUALIFICATIONS:
  • 6 months plus automotive or truck parts experience
KEY ATTRIBUTES / SKILLS / CHARACTERISTICS:
  • Excellent customer service and interpersonal skills
  • Basic computer skills
  • Organized
  • Effective at multi-tasking
PREFERRED QUALIFICATIONS:
  • High school diploma or GED
  • Truck dealership experience
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The employee may occasionally lift and/or move up to 100 pounds.
  • Specific vision abilities required by this job include close vision and depth perception.
  • The employee is regularly required to use arms, hands and fingers to grasp, type, pull and reach.
  • The employee is frequently required to stand, walk, sit, talk, hear and may occasionally kneel or crouch.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts and vibration.
  • The employee may be exposed to fumes or airborne particles.
  • The noise level in the work environment is usually moderate and occasionally loud.


We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Parts Driver

    1 month ago

    Superior, United States Transwest Full time

    We're looking for a talented Parts Driver to join our Superior Team! WE OFFER A FULL BENEFITS PACKAGE FOR ELIGIBLE EMPLOYEES INCLUDING: Medical, Dental, and Vision Insurance Life (Voluntary and Employer Paid) and Disability Insurance 401(K) with company match beginning with your first contribution. HSA match up to $800 per year. FSA Paid Time Off, Sick...

  • General Staff: Grill Cooks, Front Counter Staff,

    3 weeks ago

    Superior, United States Son Group LLC Full time

    COMPETITIVE WAGES!NOW HIRING HOURLY CREW UP TO $16/HOUR!IMMEDIATE INTERVIEWS FOR AWESOME PEOPLE!FUN, FAMILY-FRIENDLY TEAM!Part and Full-time jobs available! We hire persons 15 years and older. Hourly wage is based on age, experience, and availability. Full time positions offer benefits, paid time off, paid holidays, and more. We offer full time grill,...

  • Part - Time Cook Assistant for

    1 month ago

    Superior, United States Family Forum Inc Full time

    Part - Time Cook Assistant Embark on an exhilarating journey in early childhood education as we welcome dynamic individuals to join us at Family Forum, Inc. Our doors are open for passionate souls ready to soar as Assistant Cook in the vibrant communities of Superior, WI . This isn't just a job; it's a chance to be a beacon of inspiration in the lives of our...

  • Part - Time Cook Assistant for

    4 weeks ago

    Superior, United States Family Forum Inc Full time

    Part - Time Cook Assistant Embark on an exhilarating journey in early childhood education as we welcome dynamic individuals to join us at Family Forum, Inc. Our doors are open for passionate souls ready to soar as Assistant Cook in the vibrant communities of Superior, WI . This isn't just a job; it's a chance to be a beacon of inspiration in the lives of our...

  • Part - Time Cook Assistant for 2024-2025

    1 month ago

    Superior, United States Family Forum, Inc. Full time

    Job DescriptionJob DescriptionPart - Time Cook AssistantEmbark on an exhilarating journey in early childhood education as we welcome dynamic individuals to join us at Family Forum, Inc. Our doors are open for passionate souls ready to soar as Assistant Cook in the vibrant communities of Superior, WI . This isn't just a job; it's a chance to be a...

  • Customer Service Representative

    3 days ago

    Superior, United States U-Haul Full time

    Location: 3015 Tower Ave, Superior, Wisconsin 54880 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Beer Sales Representative

    4 weeks ago

    Superior, United States Beechwood Sales and Service Full time

    Beechwood Sales and Service is a family owned and operated beer distribution company. We represent the world’s best breweries and are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel.  We offer an opportunity to work with world-class beer...

  • Beer Sales Representative

    3 weeks ago

    Superior, United States Beechwood Sales and Service Full time

    Beechwood Sales and Service is a family owned and operated beer distribution company. We represent the world’s best breweries and are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel.  We offer an opportunity to work with world-class beer...

  • Beer Sales Representative

    4 weeks ago

    Superior, United States Beechwood Distributors, Inc. Full time

    Job DescriptionJob DescriptionBeechwood Sales and Service is a family owned and operated beer distribution company. We represent the world’s best breweries and are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel. We offer an opportunity to work...

  • Beer Sales Representative

    3 weeks ago

    Superior, United States Beechwood Sales and Service Full time

    Beechwood Sales and Service is a family owned and operated beer distribution company. We represent the world’s best breweries and are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel.  We offer an opportunity to work with world-class beer...

  • Beer Sales Representative

    4 weeks ago

    Superior, United States Sheehan Family Companies Full time

    Job Details Description Beechwood Sales and Service is a family owned and operated beer distribution company. We represent the worlds best breweries and are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel. We offer an opportunity to...

  • Beer Sales Representative

    7 days ago

    Superior, United States Beechwood Distributors, Inc. Full time

    Job DescriptionJob DescriptionBeechwood Sales and Service is a family owned and operated beer distribution company. We represent the world’s best breweries and are proud of our high level of service and commitment to our employees, which has earned us several recognitions as a Top Workplace by the Milwaukee Journal Sentinel. We offer an opportunity to work...

  • Guest Services Representative

    2 months ago

    Superior, United States OCI Hospitality Full time

    Flexible Part-time or Full-time hours availableJob Overview About the Role:Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guests--asking...

  • Full Time

    4 weeks ago

    Superior, United States Family Forum Inc Full time

    Embark on an exhilarating journey in early childhood education as we welcome dynamic individuals to join us at Family Forum, Inc. Our doors are open for passionate souls ready to soar as Cook in the vibrant communities of Superior, WI . This isn't just a job; it's a chance to be a beacon of inspiration in the lives of our youngest learners. As a Cook you'll...

  • Full Time

    4 weeks ago

    Superior, United States Family Forum Inc Full time

    Embark on an exhilarating journey in early childhood education as we welcome dynamic individuals to join us at Family Forum, Inc. Our doors are open for passionate souls ready to soar as Cook in the vibrant communities of Superior, WI . This isn't just a job; it's a chance to be a beacon of inspiration in the lives of our youngest learners. As a Cook you'll...

  • 2024-2025 Full Time

    4 weeks ago

    Superior, United States Family Forum, Inc. Full time

    Job DescriptionJob DescriptionEmbark on an exhilarating journey in early childhood education as we welcome dynamic individuals to join us at Family Forum, Inc. Our doors are open for passionate souls ready to soar as Cook in the vibrant communities of Superior, WI . This isn't just a job; it's a chance to be a beacon of inspiration in the lives of...

  • Costco Free Sample Representative

    7 days ago

    Superior, United States CDS (Club Demonstration Services) Full time

    If you enjoy interacting with people, ClubDemonstration Services (CDS) may be the right fit for you! As thepreferred marketing provider to Costco, we drive sales and engagewith customers in a creative way. CDS Part Time ProductDemonstrators enjoy a flexible, part-time schedule and conductdemonstrations that introduce customers to newproducts.You:Arelooking...

  • Costco Free Sample Representative

    4 weeks ago

    Superior, United States CDS (Club Demonstration Services) Full time

    If you enjoy interacting with people, Club Demonstration Services (CDS) may be the right fit for you! As the preferred marketing provider to Costco, we drive sales and engage with customers in a creative way. CDS Part Time Product Demonstrators enjoy a flexible, part-time schedule and conduct demonstrations that introduce customers to new products.You:Are...

  • Dunkin/Baskin - Harborview - Restaurant Staff - Urgently Hiring

    2 weeks ago

    Superior, United States Seasoned Full time

    Dunkin/Baskin - Harborview is looking for a full time or part time Restaurant Staff team member to join our team in Superior, WI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.Restaurant Staff responsibilities include:-Effectively communicate...

  • Dunkin/Baskin - Harborview - Restaurant Staff - Urgently Hiring

    2 weeks ago

    Superior, United States DunkinBaskin - Harborview Full time

    Dunkin/Baskin - Harborview is looking for a full time or part time Restaurant Staff team member to join our team in Superior, WI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards.Restaurant Staff responsibilities include:-Effectively communicate...