Referral & Prior Authorization Specialist

3 weeks ago


Saratoga Springs, United States CareerBuilder Full time

Summary of Position:

The Referral and Prior Authorization Specialist is responsible for obtaining referrals and authorizations to ensure reimbursement for services and testing provided throughout Saratoga Hospital Medical Group (SHMG). Demonstrates excellent communication, strong customer service, critical thinking, and problem solving skills. Completes all appropriate forms, applications, and necessary information. Accurately manages the referral and authorization process. Able to secure authorization and necessary documentation to ensure patient care is not impacted and meets time-sensitive requests. Is pro-active in troubleshooting instances which could result in great financial loss. Demonstrates excellent customer service skills and works in a positive manner for collaboration and clear communication between providers, staff, insurers, and families. The specialist works closely with the appropriate clinical team members for information gathering and patient data. Meets turnaround expectations for majority of prior authorization approvals.

Primary Job Responsibilities:

Processes all referrals and authorizations received. Completes prior authorizations and referrals as required for services and testing. Collaborates with clinical team members, physician offices and agencies to ensure than an accurate and timely referral/authorization is processed and documented in accordance with department guidelines.

Manages and maintains the Electronic Referral Tracking Report for accuracy of information, urgency, and other designated criteria.

Acts as a resource to all internal and external customers, offering guidance and support for referral and authorization related questions and referral/authorization processing problems. Ensures patients receive timely and courteous communications.

Informs referring providers when a requested service authorization request is denied.

Stays current with the insurance authorization requirements by utilizing the resource library of payor benefit-specific information and provider contact information.

Enters referrals and authorizations in to the system per standardized practice protocols and provides feedback to ordering provider and parent/patient in a timely manner.

Documents and provides updates in the patient's medical record, the status of the referral and/or authorization.

Communicates and provides feedback to providers and staff regarding changes, trends, and processes.

Minimum Qualifications:

High school graduate or GED. At least two years in a medical office or insurance company environment, experience with prior authorizations and referrals required. Medical terminology certificate preferred.

Salary Range: $17.25 - $28.27
Pay Grade: 18
Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.



  • Saratoga Springs, United States Saratoga Hospital Full time

    Summary of Position: The Referral and Prior Authorization Specialist is responsible for obtaining referrals and authorizations to ensure reimbursement for services and testing provided throughout Saratoga Hospital Medical Group (SHMG). Demonstrates excellent communication, strong customer service, critical thinking, and problem solving skills. Completes all...


  • Saratoga Springs, United States Saratoga Hospital Full time

    **Summary of Position**: **Primary Job Responsibilities**: Processes all referrals and authorizations received. Completes prior authorizations and referrals as required for services and testing. Collaborates with clinical team members, physician offices and agencies to ensure than an accurate and timely referral/authorization is processed and documented in...


  • Saratoga Springs, United States Saratoga Hospital Full time

    The Clinical Prior Authorization Specialist - LPN is responsible for obtaining authorizations to ensure reimbursement for services and testing provided throughout the organization. Accurately manages the authorization process. Able to secure authorization and necessary documentation to ensure patient care is not impacted and meets time-sensitive requests. Is...


  • Altamonte Springs, United States AtWork - Orlando North Full time

    Do you want to work for a fortune 500 company and be a part of a new area of growth? We need Pharmacy Prior Authorization Specialists that are looking for a new and exciting opportunity! The Pharmacy Prior Authorization Specialists responsibilities include: Pharmacy Prior Authorization experience Pharmacy claims experience Customer Service experience Patient...


  • Colorado Springs, United States Urology Associates Full time

    Job DescriptionJob DescriptionPosition Summary:Works with surgery scheduling, front office staff, radiology scheduling and billing to ensure that insurance referrals are in place and current with appropriate visits available. Contacts insurance carriers for pre-authorizations of procedures and medications and ensures that required approvals are obtained...


  • Dripping Springs, United States Clinical Pathology Laboratories, Inc Full time

    Job Functions, Duties, Responsibilities and Position Qualifications:Position Summary: Responsible for reviewing accessions for tests requiring prior authorization from the insurance company, coordinating with clients and insurance carriers to obtain prior authorizations as needed per coverage.  Provides accurate and timely information to supporting CPL...


  • Colorado Springs, Colorado, United States Envision Radiology Full time

    Job Details Description Envision Radiology is looking for a Remote Full Time Prior Authorization Representative to join our team Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets. Schedule will be 8 hour shifts Monday - Friday 7:00AM - 6:00PM | Position Pay Range $ $21.05 Targeted start date for this position is June 17th,...


  • Altamonte Springs, United States Elevance Health Full time

    Description Title: Pharmacy Prior Authorization Specialist Location: Hybrid; 376 Northlake Blvd., Altamonte Springs, FL 32701 Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated...


  • Colorado Springs, United States Envision Radiology Full time

    Job Details Description Envision Radiology is looking for a Remote Full Time Prior Authorization Representative to join our team! Open to AL, AZ, CO, FL, ID, LA, MO, NE, NC, OK, TX, UT, VA, WA & WI Markets Schedule will be 8 hour shifts Monday - Friday 7:00AM - 6:00PM | Position Pay Range $17.50 - $21.05 Targeted start date is July 15th, 2024...

  • Referral Specialist

    6 days ago


    Tarpon Springs, United States Ultimate Staffing Full time

    Our client is a busy Medical office located in Tarpon Springs. They are seeking a temporary Referral Specialist to join their team. The main job is to strictly process and obtain referrals for patients. You will also be responsible for calling patients, insurance providers, and physicians to obtain referrals. You must have knowledge of medical insurances and...

  • Referral Specialist

    6 days ago


    Tarpon Springs, United States Ultimate Staffing Full time

    Our client is a busy Medical office located in Tarpon Springs. They are seeking a temporary Referral Specialist to join their team. The main job is to strictly process and obtain referrals for patients. You will also be responsible for calling patients, insurance providers, and physicians to obtain referrals. You must have knowledge of medical insurances and...


  • Manitou Springs, United States Human Touch Home Health Care Full time

    Job DescriptionJob DescriptionHuman Touch Home Care is looking for a qualified Authorization Specialist to join our team. As a home healthcare Authorization Specialist, you will play a crucial role in ensuring the seamless authorization and approval process for home healthcare services. You will be responsible for obtaining authorizations from insurance...


  • Manitou Springs, United States Human Touch Home Health Care Full time

    Job DescriptionJob DescriptionHuman Touch Home Care is looking for a qualified Authorization Specialist to join our team. As a home healthcare Authorization Specialist, you will play a crucial role in ensuring the seamless authorization and approval process for home healthcare services. You will be responsible for obtaining authorizations from insurance...

  • Submission Specialist

    2 weeks ago


    Saratoga Springs, New York, United States Fingerpaint Full time

    Description Position at Fingerpaint Marketing Title: Submissions Specialist Level: 30 Department: Creative Production Services Specialty: Regulatory Submissions Description The Submissions Specialist is responsible for ensuring consistent and accurate regulatory submissions for Fingerpaint Marketing clients. The specialist is immersed in the weekly...


  • Palm Springs, United States Desert Oasis Healthcare Full time

    Maintain accurate logs on referrals, submit referrals in a timely fashion, ensure that referrals are completed correctly with necessary EMR chart information to support requests. Follow up with referring provider on status of referrals as necessary. - Properly distinguishes between HMO, PPO/EPO and Private Patients. - Process all referrals and proactively...


  • Saratoga Springs, United States The Sherwin-Williams Company Full time

    This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...

  • Leasing Specialist

    2 weeks ago


    Saratoga Springs, United States The NRP Group Full time

    Come join NRP’s A+ team! We’ve been recognized as a “Top Workplace” because we promote a culture where our team can build long-term careers and connections. As we grow as a company, our goal is that you will grow in your career. NRP has been recognized with several industry awards including Top Workplaces; Best and Brightest Companies to Work For;...


  • Saratoga Springs, United States Saratoga Hospital Full time

    Summary of Position: This job description provides information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. # The Pre-Service Specialist I (PSS) is responsible for answering scheduling phone calls and...


  • Saratoga Springs, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Saratoga Springs, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...