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Inside Sales Manager

2 months ago

Young America, United States Royal DSM NV Full time
Inside Sales Manager

Plainsboro, NJ (Hybrid)

The Inside Sales Manager will lead a successful team of inside sales representatives to generate new projects and revenue growth by pursuing leads, supporting large customers while managing small to mid-size customers. This team will also partner with Marketing and Communication teams including the sharing of product information and sales collateral, sending samples when appropriate and capturing insights in CRM for their project development. Inside Sales Associates move the prospects from "Lead to Order" and generate more business for all markets in the Human Nutrition and Health (HNH) segment. This role will also be responsible to actively manage small accounts as set forth by HNH Senior Management.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key Responsibilities:
  • Manage, develop and motivate a team of inside sales account managers and sales coordinators
  • Ensures proper training and use of the CRM and other tools and drive toward excellence in customer experience across sales organization
  • Assist in, monitoring, and executing goals for revenue, growth, and KPl's
  • Evaluate, assign and measure leads from various sources, ensuring first contact and follow up.
  • Create and manage best practices to support account management team through seasonal and regular activities including, but not limited to bid process, sample follow up, budgeting, CRM hygiene, & overall reporting
  • Identify inefficiencies in the sales process and recommend actionable solutions to streamline operations and enhance productivity.
We Bring:
  • A competitive compensation package, with comprehensive health and welfare benefits.
  • A place to grow and develop.
  • A company that is purpose-led and performance-driven in a corporate culture that values people and planet.
  • The opportunity to work on growing brands and build on a strong foundation.
  • The chance to make improvements and make an impact on the business.
You Bring:
  • Bachelor's Degree in business/marketing field or science/technology required; food science degree preferred.
  • 3 to 5 years of Sales managerial experience. Inside Sales management background preferred.
  • Experience recruiting and hiring effective sales representatives.
  • Ability to develop others' strengths and enhance employee performance.
  • Demonstrates exceptional follow-through, drive and strong desire to make a difference.
  • Demonstrated ability to reach and exceed sales targets.
  • Extremely, motivated, energetic self-starter with ability to prioritize and manage multiple projects in a fast paced, highly visible department and ever-changing environment.


dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency's fees, percentages or similar.