Digital Account Manager With Top Growth Partner Agency

3 weeks ago


Tarzana, United States Influential Full time

Account Manager at Influential Inc.Influential Inc. is seeking a dynamic and experienced Account Manager to join our championship team. The ideal candidate will oversee a portfolio of client accounts, ensuring client satisfaction and driving results.Responsibilities: Manage client relationships from onboarding to ongoing strategy implementation Oversee multiple client accounts and serve as the primary point of contact Develop and maintain strong client relationships Collaborate with internal teams to deliver on client goals Monitor and report on account performance and KPIs Identify upsell opportunities and contribute to account growth Manage client expectations and resolve issues Maintain accurate client data and documents in our systems Requirements: 3 years of experience in account management, preferably in a marketing or sales agency Strong communication and interpersonal skills Ability to manage multiple projects and priorities simultaneously Problem-solving mindset and strategic thinking abilities Proficiency with CRM systems, project management tools, and data analysis Experience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plus We're Looking For Someone Who: Embodies our high standards and commitment to excellence Demonstrates a "Mamba Mentality" in their approach to work Contributes to a positive and collaborative team culture Is motivated to continuously improve their skills and knowledge Measures of Success: 95% client retention rate 90% client satisfaction score 20% year-over-year growth in account value (we know, not easy ) 100% adherence to Influential Integration SOP for new client onboarding At Influential Inc., we believe in never settling, giving our all, and maintaining a championship mindset. If you're ready to join a team that demands excellence and values hard work combined with skills, lets chatTo apply, please submit your resume, LinkedIn profile, and a brief video explaining why you'd be a great fit for this role to teaminfluentialpros.com.Requirements3 years of experience in account management, preferably in a marketing or sales agency Strong communication and interpersonal skills Ability to manage multiple projects and priorities simultaneously Problem-solving mindset and strategic thinking abilities Proficiency with CRM systems, project management tools, and data analysisExperience with Slack, Pipedrive, Zapier, Clickfunnels, and GoHigh Level is a plusBenefits1. Career Growth Opportunities: Work with a diverse portfolio of clients across various industries Potential for advancement within a growing company. We are a baby company but have the biggest brands under management with lots of potential. Continuous learning and skill development in marketing and client management 2. Professional Development: Exposure to cutting-edge marketing strategies and tools Opportunity to work with and learn from high-performing team members Encouragement to continuously improve skills and knowledge 3. Challenging and Rewarding Work: Opportunity to directly impact client success and company growth Variety in day-to-day tasks and client interactions Recognition for exceeding client expectations and meeting KPIs 4. Collaborative Work Environment: Be part of a championship team with high standards Work closely with various internal teams, fostering cross-functional skills Positive and supportive company culture. We have fun. 5. Autonomy and Responsibility: Manage your own portfolio of clients Take ownership of client relationships and strategies Opportunity to create and implement SOPs as the role matures 6. Tools and Resources: Access to modern CRM systems and project management tools Training and support in using industry-leading platforms Paid trainings to advance your growth 7. Performance-Based Recognition: Clear measures of success (KPIs) to track your impact Potential for bonuses or promotions based on client retention and growth Potential for raises and promotions within the company. If you see yourself as a potential COO at a growing agency, this would be the role for you 8. Work-Life Balance: Clearly defined working hours for client communication Structured processes for managing multiple projects efficiently 9. Company Culture: Be part of a team that values excellence, hard work, and continuous improvement Work in an environment that promotes the "Mamba Mentality" of dedication and perseverance 10. Networking Opportunities: Interact with diverse clients and industry professionals Build a strong professional network within the marketing and sales industry


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