Hotel Night Auditor

3 weeks ago

Charleston, United States Sleep Inn Full time

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Process additional administrative, bookkeeping. and accounting procedures as required • Ensure all guests feel they are having an exceptional experience at the property • Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Qualifications: • Experience in the hospitality industry or guest services is preferred, but not required • Overnight shift; requires flexible hours • Some college is preferred but a high school diploma or equivalent is required • Proficiency with computers is required; experience with reservation and accounting software is desired • Outstanding communication skills and excellent customer service skills are required About Company: Our Sleep Inns are located in Charleston and Teays Valley. We value hard-working, loyal team members with great attention to detail. We all work together to provide our guests with the cleanest rooms and the best service. Charleston - 2772 Pennsylvania Avenue, I-79 exit 1 Teays Valley - 1211 Liberty Park Drive, I-64 exit 39

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