Consultant

3 weeks ago


Nashville, United States HCL Technologies Full time

Job description

About the role

The role encompasses administration of and responsible for MongoDB database on Google cloud and will be responsible for ensuring the database performance, high availability, and security of clusters in MongoDB instances. The candidate will be responsible for ensuring that database management policies, processes and procedures are followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. He / She will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications. The candidate should understand the application functionality, business logic and work with application stakeholders to understand the requirement and discuss the new application features and propose the right solutions. The candidate should be proficient with Google Cloud administration.

What you'll do Install, deploy and manage MongoDB on physical and virtual machines on Google cloud. Create, configure and monitor large-scale, secure, MongoDB sharded clusters Support MongoDB in a high availability, multi-datacenter environment Administer MongoDB Ops Manager monitoring, backups and automation Configure and monitor numerous MongoDB instances and replica sets Automate routine tasks with your own scripts and open-source tools Improve database backups and test recoverability regularly Study the database needs of our applications and optimize them using MongoDB Maintain database performance and capacity planning Write documentation and collaborate with technical peers online All database administration tasks like backup, restore, SQL optimizations, provisioning infrastructure, setting up graphing, monitoring and alerting tools, replication Performance tuning for high throughput Architecting high availability servers

To independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. To provide support for on call escalations orL3 level support and doing incident and problem management Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts and conducting interviewsorparticipation in hiring drives. To adhere to quality standards, regulatory requirements and company policies To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases To participate or contribute on EN business in creation of proposals to drive Service improvement plans.

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