Full Time Customer Assistance Representative at Waikoloa Resort Enterprise

3 months ago

Waikoloa, United States Enterprise Mobility Inc Full time
Overview

Enterprise Mobility has an exciting opportunity for a Full Time Customer Assistance Representative Sr. at the Waikoloa Resort Enterprise location 96738.

This position pays $21.00 / hour

Shift (40 hours / week) 6am-4pm including weekends and holidays

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The representative will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in out resort location. This role is available as regular full time which include the following benefits:

  • Paid time off
  • Employee discount
  • Retirement savings plan including 401k with match and profit sharing
  • Health Insurance
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • Training and development
Responsibilities
  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications
  • Must be at least 18 years old
  • Must have a valid drivers license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
  • Apart from religious observation, must be able to work a full time 40 hrs/wk, flexible schedule, between the hours of 6am-4pm, which may include weekends and holidays

  • Guest Service Representative

    6 days ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Organize, confirm,...

  • Guest Service Representative

    6 days ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Organize, confirm,...

  • Guest Service Representative

    2 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Organize, confirm,...

  • Housekeeper (Temporary) - Hilton Waikoloa Village

    3 weeks ago

    Waikoloa, United States Hilton Full time

    Hilton Waikoloa Village is looking for Temporary Housekeepers. Hawaii Island's only 62-acre property with three one of a kind outdoor swimming pools. Enjoy fun perks such as Career growth and development PLUS discounted hotel room stays for you and your family WORLDWIDE!In addition, you will find the Aloha spirit service throughout every corner of our...

  • Housekeeper (Full-Time)

    1 week ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Housekeeper (Full-Time)

    6 days ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Guest Service Representative

    4 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Organize, confirm,...

  • Revenue Management Analyst

    6 days ago

    Waikoloa, United States Marriott International Inc Full time

    Additional InformationFull-Time Job Number24180605 Job CategoryRevenue Management LocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Assist in the management of rooms inventory to maximize...

  • Housekeeper (Full-Time)

    2 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Guest Service Representative

    3 weeks ago

    Waikoloa Village, Hawaii, 96738, Hawaii, United States Marriott International, Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Organize, confirm,...

  • Housekeeper (Full-Time)

    2 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Respond promptly to requests from...

  • Housekeeper (Full-Time)

    2 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Housekeeper (Full-Time)

    3 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Housekeeper (Full-Time)

    2 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Housekeeper (Full-Time)

    3 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay: $19.41 - $24.26/hourJob Number24192524Job CategoryHousekeeping & LaundryLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Respond promptly to requests from...

  • Guest Service Representative

    1 month ago

    Waikoloa, United States Marriott International Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full Time Job Number24182967 Job CategoryRooms & Guest Services Operations LocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm,...

  • Guest Service Representative

    1 month ago

    Waikoloa, United States Marriott International Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full Time Job Number24182967 Job CategoryRooms & Guest Services Operations LocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Organize, confirm,...

  • Guest Activity Coordinator

    2 weeks ago

    Waikoloa Village, United States Marriott International, Inc Full time

    Additional InformationFull Time, Pay Range: $25.29 - $31.61/hourJob Number24190651Job CategoryGolf, Fitness, & EntertainmentLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Create recreational...

  • Guest Service Representative

    1 month ago

    Waikoloa Village, HI, United States Marriott International, Inc Full time

    Additional InformationPay: $21.59 to $26.99/hour, Full TimeJob Number24182967Job CategoryRooms & Guest Services OperationsLocationWaikoloa Beach Marriott Resort & Spa, 69-275 Waikoloa Beach Drive, Waikoloa Village, Hawaii, United States, 96738VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Organize, confirm,...

  • Waikoloa Area- Retail Security Officer

    16 hours ago

    Waikoloa, United States Securitas Inc. Full time

    Waikoloa Area - Security OfficerWe help make your world a safer place.Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.Securitas plays an essential role for our clients and in society. The Security...