HR People Services Specialist

2 weeks ago


Springfield, United States MassMutual Full time

The TeamThe HR People Services team focuses on inclusivity; using technology and collaboration to meet the needs of our customers who are MassMutual employees and retirees. The team demonstrates agility and resiliency to manage employee interactions with a sense of urgency, empathy, compliance, and confidentiality. The team needs to be flexible and adaptable to an ever-changing environment of transformation. Accountability for driving solutions by leveraging appropriate resources within and outside of the team is crucial.The ImpactThis position will also offer a great opportunity to learn the full-cycle employee experience including but not limited to onboarding, employee record management, off-boarding including retirement. The HR Specialist will be comfortable with handling highly confidential information with a keen eye on customer service. The candidate must know how to prioritize work, be a self-starter, and offer a willingness to help in any way possible.Some responsibilities may include but are not limited to the following:Providing HR Customer Service and consultation (e.g. leave and benefits administration, Workday navigation, time entry assistance, benefit explanation, payroll questions, etc.)Benefit Plan Administration including life event changesRemain current and prepared on employee issues and communication reviewsDaily phone scheduleRotation of HR interview supportAbility to stay resilient through change as team and processes evolveHyper focused on continuous improvementThe Minimum Qualifications1+ years experience as an HR Generalist/Specialist or HR Associate, with hands on experience processing and administering HR payroll, leave and/or benefits such as disability and leave programs including state leavesProficient with MS Office products (Outlook, Excel, Word)Fully completed HS diploma or GED equivalentIdeal QualificationsBachelor's DegreePrior hands-on experience with HRIS systems, Workday and ServiceNowWhat to Expect as Part of MassMutual and the TeamDaily huddles with your HR People Services TeamFocused one-on-one meetings with your managerAccess to mentorship opportunitiesNetworking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran, and disability-focused Business Resource GroupsAccess to learning content on Degreed and other informational platformsYour ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits#LI-FT1MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.#J-18808-Ljbffr

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