Branch Manager

2 weeks ago


Los Angeles, United States Hertz Full time

The Branch Manager II represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation.

  • Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit
  • Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys
  • Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc.
  • Handle or assist in the resolution of customer service issues
  • Ensure a high level of customer service is maintained at or above the area goals
  • Coach all staff and empower staff to engage in problem resolution and customer relations
  • Be active in attending/hosting outside sales meetings or events to promote the company and branch location
  • Continue to increase the market penetration of the branch and increase revenue
  • Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives
  • Actively participate in the training, coaching, and mentoring of all Branch staff
  • Complete performance reviews with all Branch staff discuss strengths and development opportunities
  • Hold weekly staff meetings to keep employees motivated and informed of business operations
  • Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge
  • Maintain an environment of positive employee relations
  • Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.
  • Shift hours may vary depending upon business need.

Educational Background:

High School Diploma or GED required

Professional Experience:

Previous management experience in a fast-paced environment

Experience in car rental, hospitality, or tourism a plus

Result orientation with demonstrated history of success

Demonstrated ability to direct and motivate teams

Proficiency in Technology

Knowledge:

  • Financial and business acumen
  • Customer service resolution practices
  • Excellent communication techniques
  • Sales Management/Coaching ability
  • Labor & Employment laws
  • Operations Management
  • Project Management
  • Analysis and report modeling understanding

Skills:

  • Highly organized.
  • Ability to interface with multi-faceted, cross-functional teams
  • Expert knowledge of Microsoft office suite. Ability to handle complex analysis using Excel. Strong knowledge of PowerPoint.
  • Strong Time Management skills
  • Customer service aptitude - Ability to address and resolve customer service issues
  • Flexible and able to adapt to changes
  • Excellent oral and written communication skills
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran
  • Branch Manager

    3 weeks ago


    Los Angeles, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets...

  • Branch Manager

    2 days ago


    Los Angeles, United States Altius Talent Full time

    Branch Manager - International Freight Forwarding Location: Houston, TX Position Type: Full-time Our client is a prominent global freight forwarder, firmly established in Houston, celebrated for its pioneering solutions and customer-centric ethos. This role offers a long-term commitment, emphasizing new business development and running a team of highly...

  • DS Branch Manager

    3 weeks ago


    Los Angeles, United States United Merchant Services Full time

    Job DescriptionJob DescriptionBluu Inc. currently seeking a Direct Sales Branch Manager for SF Bay Area.Job Description* Responsible for overall branch performance in accordance with company policy and procedures. *Create and execute branch business plan. Ensure profitability of all branch activities and manage and develop branch personnel.* Direct all...

  • Branch Manager

    7 days ago


    Los Angeles, United States AC Pro Full time

    **Branch Manager** * San Diego County, CA * Full-Time * Branch Manager **Title: Branch Manager** Reports to: Regional Manager Established in 1986, AC Pro is a fast-growing heating and air conditioning distributor. A family-owned business with locations in California, Arizona, and Nevada, we provide products and solutions to heating and air conditioning...

  • Branch Manager

    3 weeks ago


    Los Angeles, United States Premier Trailer Leasing Full time

    Description Are you looking for a forward focus environment where you are continually challenged, and the atmosphere is affirming? Do you want to be a part of a team where you are often out of your comfort zone, but you wake up excited to come to work each day? How about a place where people are growing because they desire change and growth is modeled and...

  • Branch Manager

    21 hours ago


    Los Angeles, CA, 90079, Los Angeles County, CA, United States Hertz Full time

    Salary: $68,000 The Branch Manager I represent all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees...


  • Los Angeles, CA, United States Adecco. Full time

    About the role The Branch Manager is responsible for building and executing business plans designed to bring in new clients, build on existing relationships and grow the bottom line. Financially accountable for market sales plans, recruitment strategies, branch budget, Profit & Loss (P&L) management, and cost control. This role involves recruiting,...

  • Branch Intern

    3 weeks ago


    Los Angeles, United States Stifel Full time

    Summary The Branch Intern will performing a wide variety of complex and confidential administrative duties for the Financial Advisors (FA), branch support staff, and branch management. This position will also participate in special projects. Essential Duties & Responsibilities   Learn various job functions within the financial services industry. ...


  • Los Angeles, United States East West Bank Full time

    Introduction: Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create...


  • Los Angeles, United States BNP Paribas Bank NV Full time

    We are looking for **Assistant Branch Manager (40 hours) - LA Bunker Hill Bank** **Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for...


  • Los Lunas, United States BNP Paribas Bank NV Full time

    We are looking for **Assistant Branch Manager - Los Lunas** **Location** At Bank of the West, our people are having a positive impact on the world. Were investing where we feel we can make the most impact, like advancing diversity and women entrepreneurship programs, financing for more small businesses, and promoting programs for sustainable energy. From our...

  • Associate Attorney

    1 day ago


    Los Angeles, United States Lagasse Branch Bell + Kinkead LLP Full time

    About Lagasse Branch Bell + Kinkead LLPLagasse Branch Bell + Kinkead is a certified female-owned law firm dedicated to providing responsive, quality, and result-oriented services to our clients. Whether defending our clients in litigation or offering proactive advice designed to prevent litigation, we partner with our clients to help them achieve their...

  • Safety Manager

    2 days ago


    Los Angeles, United States Primo Water Corporation Full time

    Report to the Corporate Director of EHSS, partners with all functional department leadership teams and branch managers to drive positive cultural changes and achieve Environmental, Health, Safety, and Security regulatory compliance, organization goal Safety Manager, Manager, Branch Manager, EHS, Safety, Manufacturing, Business Services, Health

  • District Manager

    17 hours ago


    Los Angeles, United States ABM Industries Full time

    **Pay**:$70,720.27 - $105,000.00 per year. The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program. **Benefit...

  • Operations Manager

    2 weeks ago


    Los Angeles, United States FreightTAS Full time

    Job Description:Operations Manager - Freight ForwardingLocation - Los Angeles - office based 5 days a weekSalary - $80k to $120k doeMust have 3 years and more has a current Operations ManagerMust have AIRFREIGHT/SEAFREIGHT/IMPORT/EXPORT experienceSUMMARYDirects and coordinates activities of the branch to obtain optimum efficiency and excellence of operations...


  • Los Angeles, United States Electronic Entry Distributors Full time

    Job Description Job Description Electronic Entry Distributors Who we are: Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, customer service. We have grown exponentially...


  • Los Angeles, United States Firefighters First Credit Union Full time

    Manager, Call Center (Los Angeles, CA)Virtual branch managers at Firefighters First Credit Union (FFCU) are responsible for leading the call center to ensure members consistently receive a high level of service through a variety of channels. As a lea Call Center, Manager, Branch Manager, Operations, Member Services, Technology, Banking, Representative


  • Los Angeles, United States Electronic Entry Distributors Full time

    Job DescriptionJob DescriptionElectronic Entry DistributorsWho we are:Electronic Entry Distributors (EED) is one of the oldest and most trusted names in the wholesale distribution of access control products; including gate automation, telephone entry systems, perimeter security devices and most importantly, customer service. We have grown exponentially over...


  • Los Angeles, California, United States SIXT USA Full time

    Job Description Sixt is looking for a Regional Sales Performance Manager in California to train and develop rental sales agents and branch managers in the areas of sales and service. Their primary focus will be training on optimizing the rental experience by selling extras based on the customer's needs and providing exceptional customer service. The Senior...


  • Los Angeles, United States Dr. Cat Plastic Surgery Full time

    Senior Project Manager I Duties: Resolves complex construction project related issues, disputes, and disagreements Develops, assigns, and monitors performance of OARs relative to assigned construction projects Reviews status and overall construction project progress relative to submitted construction schedules Reviews change orders from all construction...