Graveyard Front Desk Agent
3 days ago
Position start date December 1, 2024
Are you friendly and able to work in a multi-paced environment? The Graveyard Front Desk Agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering.
Benefits
- Insurance - Health, Dental & Life
- Bonus Program
- Paid Vacation
- Profit Sharing Plan
- Pool, Gym & Recreation Use
- Employee Meeting Space Rental
- Employee Lodging Rates and Friends and Family Rates
- Employee Shift Meals and Food Discounts
- Shared Gold Pass for California Ski Resorts
$22.00 - 24.00 DOE
Responsibilities
- Greet guests (with a smile) and assist guests during the night;
- Maintain an upbeat and positive attitude when interacting with guests.
- Provide guests with appropriate and accurate resort information.
- Explain and provide any promotional items to each guest checking in
- Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
- Running nightly reports and reconciling accounts.
- Checking guest in/out.
- Possess knowledge of reservation policies and procedures;
- Maintain current knowledge of local area, attractions, events and weather.
- Responding to guest needs and request.
- Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
- Complete the maintenance log whenever a complaint is reported
- Performing periodic security walks of the property.
- Document any guest accidents by completing the accident report form
- Maintain all areas of the front desk
- Open & close front desk as needed.
- Cover other areas of hotel as needed
- Perform other duties as assigned by front desk manager.
- Education: High school diploma or equivalent preferred.
- Experience: Previous guest service or hotel experience preferred.
- Customer service experience required
- Strong communication skills required for guest interactions.
- Basic computer (Microsoft Office) and typing skills required.
- Must be able to work independently.
- Previous Audit experience not required.
- Experience handling cash, credit card procedures, and use math concepts
- Attention to detail and organized
About Us
Granlibakken Tahoe is a beautiful secluded resort located in 74 wooded acres of picturesque Tahoe City mountain valley. The resort offers lodging, host conferences, weddings, special events, yoga and wellness retreats. On property activities include a ski and sled hill, pool, tennis courts and a tree top ropes course. Granlibakken Tahoe is a beautiful work setting with a great team of employees.
Please visit our careers page to see more job opportunities.
-
Graveyard Front Desk Agent
4 months ago
Tahoe City, United States Granlibakken Tahoe Full timeJob Summary Position start date April 1, 2024 Are you friendly and able to work in a multi-paced environment? The Graveyard Front Desk Agent attends to guests' needs, included, but not limited to, registration, checkout, and cashiering. Benefits Insurance - Health, Dental & Life Bonus Program Paid Vacation Profit Sharing Plan Pool, Gym & Recreation Use...
-
Front Desk Agent Graveyard
6 months ago
Salt Lake City, United States The Grand America Hotel Full timeGraveyard shift plus pay differential! We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer...
-
Front Desk Agent
1 week ago
South Lake Tahoe, California, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, handling reservations, and managing the front desk operations.Key ResponsibilitiesRegister guests, handle check-ins and check-outs, and manage room assignmentsAnswer guest inquiries, handle requests, and provide...
-
Front Desk Agent
5 months ago
Oklahoma City, United States Colcord Hotel Full timeJob Type Full-time, Part-time Description Job Title: Front Desk Agent We are seeking a friendly and professional Front Desk Agent to join our team at our boutique hotel. . As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must. Requirements Responsibilities: - Greet...
-
Front Desk Agent
5 months ago
Panama City Beach, United States Krishna Ventures LLC Full time $14 - $16The Sleep inn & Suites & Wingate by Wyndham are looking to hire an energetic Front Desk Agent to assist with checking guests in and out of our establishment. The Front Desk Agent will assist guests with inquiries, problems, and complaints. The Front Desk Agent will be responsible for receiving guests’ payments and for balancing the cash at end of shift....
-
Front Desk Agent
3 weeks ago
South Lake Tahoe, United States Pyramid Global Hospitality Full timeAbout Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country's most vibrant cities. We believe in the power of hospitality and seek individuals to help us bring this virtue to life. Join us i Front Desk, Agent, Hospitality, Accounting
-
Front Desk Agent
9 hours ago
Park City, United States Westgate Resorts & Spa Full timeThere are no do-overs with vacations. As the Front Desk Agent, you know what people need and are legendary at winning them over. You have a professional, warm, and friendly demeanor and are passionate about creating a positive experience with every g Front Desk, Agent, Hotel
-
Front Desk Agent
1 month ago
Sioux City, United States The Warrior Hotel Group Full timeWe are looking for a vibrant, outgoing, friendly, smiling Front Desk agent to join our team at The Warrior Hotel. Job duties include:Guest Services: 90%Approach all encounters with guests and employees in a friendly, service-oriented manner. Anticipa Front Desk, Agent, Hotel
-
Front Desk Agent
2 days ago
Johnson City, United States Highgate Hotels Full timeThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Pay Starts at $15 per hour. Weekends re Front Desk, Agent, Hotel, Office Agent, Operations
-
Front Desk Agent
1 month ago
Kansas City, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Extended Stay Tiffany Springs [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities and...
-
Front Desk Agent
1 week ago
Kansas City, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Extended Stay Kansas City Airport [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
-
Front Desk Agent
3 weeks ago
Culver City, California, United States Palihotel Culver City Full timeJob Title: Front Desk AgentWe are seeking a highly skilled and friendly Front Desk Agent to join our team at Palihotel Culver City. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a smooth and enjoyable stay for our...
-
Front Desk Agent
2 weeks ago
Redwood City, United States Crescent Hotels & Resorts Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Service Agent, Front Desk, Guest Service, Hotel, Processing
-
Front Desk Agent
4 weeks ago
Oklahoma City, Oklahoma, United States Aimbridge Hospitality Full timeJob SummaryAimbridge Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hyatt Place Oklahoma City Bricktown. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay for our...
-
Front Desk Agent
1 month ago
Salt Lake City, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Hyatt Place Salt Lake City Air [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service facilities...
-
Front Desk Agent
1 month ago
Panama City Beach, United States Aimbridge Hospitality Full timeAimbridge Hospitality - Woodspring Suites Panama City Beach [Guest Service / Concierge] As a Front Desk Agent at Aimbridge Hospitality, you'll: Greet and welcome all guests approaching the Front Desk; Maintain proper operation of the telephone switchboard; Handle requests for information, mail and messages; Answer guest inquiries about hotel service...
-
Front Desk Agent
4 days ago
Cathedral City, California, United States Aimbridge Hospitality Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the DoubleTree Golf Resort Palm Springs. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless stay experience for our guests.Responsibilities:Registration and check-in of...
-
Front Desk Agent
2 weeks ago
South Lake Tahoe, California, United States Aimbridge Hospitality Full timeJob SummaryAs a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and handling various front office duties. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesRegister guests and...
-
Front Desk Agent
1 month ago
South Lake Tahoe, United States Vail Resorts Full timeCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you...
-
Hotel Front Desk Agent
2 months ago
Kansas City, Missouri, United States Orangewood Inn & Suites KCI Full timeHotel Front Desk Agent Job DescriptionWe're seeking a professional and welcoming hotel front desk agent to provide exceptional service to our guests at Orangewood Inn & Suites KCI.You'll be responsible for greeting guests, managing their information, distributing room keys, and answering inquiries to ensure a memorable stay with us.Key...