Consumer Credit Loan Specialist

3 weeks ago

Grand Rapids, United States Fifth Third Full time

Make banking a Fifth Third better

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations associated with the consumer lending process.Provideaccurate,clearand concise information and provide a superior lending experience for external customers through phone interaction and email. Primary loan facilitator for external customers to ensure work flow deadlines and service level agreementsaremet.Responsible formoving the loan file through the pipeline upon receipt of the application, including updating the file and all systems as work progresses through the underwriting process. Partner with internal departments to escalate and resolve issues and problems. Quickly and efficiently promotes excellence in employee and customer experience. Always do the right thing for customers and colleagues, and ensure thatactionsandbehaviorsdrive a positive customer experience. Achieve results while consistently identifying, assessing, managing, monitoring, and reporting risks of all types. DUTIES & RESPONSIBILITIES: Proactively contact customers to collect documents needed to underwrite application (including, but not limited to, income documentation, trust information, etc.) Provide accurate information to the customer, explains products and policies in a clear, concise manner to ensure they understand documents needed for a lending decision Evaluate loan documentation, review income documents, analyze data, and clear conditions per delegated authority (credit and non credit documents) Effectively translate internal communication to customer to ensure all information is delivered professionally, accurately, and timely Active liaison between the client, underwriting and financial center to meet all loan and customer requirements Actively manage pipeline of consumer loan applications Fields inbound calls from internal and external customers. Understand and review personal and business tax returns and other income documents Understand and review vendor documents (title, appraisal, flood, verification of employment, etc.) to communicate with internal and external customers any unexpected issues or needs Maintain high level of customer service by being proactive in communicating with borrowers and loan originators. wnership as the escalation point for internal and external customer questions pertaining to documents needed for loan products Ensure accurate, complete, and timely loan data on processing and underwriting system Actively participate in ongoing efforts to continually improve customer service for internal and external customers Support the retail business partners in connection with consumer loan applications processed in the consumer credit centers. Maintain an in-depth, expert knowledge of all equity and non-equity lending products and services as they relate to procedures, increased efficiencies and policies Accurately enter issues into CIT so that issues can be routed appropriately, worked, tracked and resolved following standard Customer Complaint processes Respond to complex questions and issues from banking centers regarding products, systems and/or operational procedures in the banking center. Work independently to research and resolve issues or answer questions that often involve interpretation of bank policies and procedures. Responsible for completing call tracking and support documentation as required Act as a Trusted Advisor, proactively educating customers and bankers with each interaction. Consistently meet all quality, handle time, and aux/adherence standards. Mentor and train less experienced Loan Specialists Assist with training and on boarding of new Loan Specialists Serve as Consumer Lending Representative in the review of updates to existing procedure and newly developed procedures. Support Consumer Lending on departmental projects. Identify and communicate differences in regards to Regional Credit Center Operations Work with both credit centers to ensure consistencies and similar customer experience Understand loan policies and underwriting procedures to be able to explain cash flows, debt to incomes, and loan decisions to bankers Responsible for subject matter expertise regarding consumer credit policy and loan documentation requirements Respond to general inquiry emails in shared email box Provide all services above to Fifth Third customers calling into the credit center Perform any other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Minimum three (3) or more years of consumer lending experience in processing or customer service required In-depth knowledge of loans and lending guidelines Detailed knowledge of processing, underwriting and closing procedures In-depth knowledge and understanding of loan application and underwriting systems Previous experience managing a pipeline required Proven computer skills Demonstrated leadership and organization skills Ability to analyze policies, procedures and guidelines in a way that maximizes productivity but protects the level of risk desired Demonstrated teamwork and customer service skills This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions andregistrationrequiredforemployment in this position Consumer Credit Loan SpecialistLOCATION -- Grand Rapids, Michigan

49546

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

#J-18808-Ljbffr

  • Consumer Credit Loan Specialist

    4 days ago

    Grand Rapids, Michigan, United States Fifth Third Bank, N.A. Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Perform pre-underwriting and processing duties needed to fulfill consumer equity and non-equity loan applications. Review and validate complex underwriting stipulations...

  • Consumer Loan Sales Specialist

    5 days ago

    Grand Rapids, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers listening to their needs and providing access to friendly, fast, and affordable financing for lifes expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch...

  • Consumer Loan Sales Specialist

    2 days ago

    Grand Rapids, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.    In the Role Deliver results related to...

  • Consumer Loan Sales Specialist

    2 days ago

    Grand Rapids, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers – listening to their needs and providing access to friendly, fast, and affordable financing for life’s expenses. Consumer Loan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career.   In the RoleDeliver results related to individual and...

  • Consumer Loan Sales Specialist

    3 days ago

    Grand Rapids, United States OneMain Financial Full time

    At OneMain, Consumer Loan Sales Specialists empower customers - listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.ConsumerLoan Sales Specialist will learn the lending and servicing business at OneMain allowing them to grow their career. In the Role Deliver results related to individual and branch...

  • Consumer Loan Risk Asset Specialist II

    4 days ago

    Grand Rapids, United States Mercantile Bank Full time

    Join our team at Mercantile Bank as a Consumer Loan Risk Asset Specialist II in Grand Rapids, MI. You will have the opportunity to delve into risk assessment, implementing strategies to mitigate loan risks, and contribute to our customer-centric approach. Your ability to analyze data, problem-solve, and ensure compliance will make a direct impact on our...

  • Consumer Loan Risk Asset Specialist II

    3 days ago

    Grand Rapids, United States Mercantile Bank Full time

    Job DescriptionJob DescriptionJoin our team at Mercantile Bank as a Consumer Loan Risk Asset Specialist II in Grand Rapids, MI. You will have the opportunity to delve into risk assessment, implementing strategies to mitigate loan risks, and contribute to our customer-centric approach. Your ability to analyze data, problem-solve, and ensure compliance will...

  • Mortgage Loan Officer

    5 days ago

    Grand Rapids, United States Michigan First Credit Union Full time

    Location : Address: 1815 Breton Rd. SE Location : City: Grand Rapids Location : Postal Code: 49506 Responsibilities: We are currently seeking a Mortgage Loan Officer to join our Michigan First Mortgage Office. The person in this position will report to the Loan Center Manager. JOB SUMMARY: Our Mortgage Loan Officers strive to make an impact on their clients...

  • Commercial Loan Processing Specialist

    1 week ago

    Grand Rapids, United States Mercantile Bank Corporation Full time

    COMMERICAL LOAN PROCESSING SPECIALIST Due to its continuing high levels of success, Mercantile Bank in Grand Rapids, Michigan is looking to add another full time Commercial Loan Processing Specialist to the Commercial Loan Operations Team. Are you re Processing Specialist, Commercial, Processing, Specialist, Operations, Loan Processor, Banking, Business...

  • Consumer Loan Officer

    2 days ago

    Grand Forks, United States Frontline Recruit Full time

    Our client bank is seeking a great personal/consumer lender to join their organization. The position will help oversee the branch and staff in the market and also offers a very competitive salary. Qualified candidates will have a minimum of 3-5 years experience with a strong credit back ground and good business development skills. If you're interested in...

  • Consumer Loan Officer

    3 days ago

    Grand Forks, United States Frontline Recruit Full time

    Our client bank is seeking a great personal/consumer lender to join their organization. The position will help oversee the branch and staff in the market and also offers a very competitive salary. Qualified candidates will have a minimum of 3-5 years experience with a strong credit back ground and good business development skills. If you're interested in...

  • Consumer Loan Officer

    5 days ago

    Grand Forks, United States Frontline Recruit Full time

    Our client bank is seeking a great personal/consumer lender to join their organization. The position will help oversee the branch and staff in the market and also offers a very competitive salary. Qualified candidates will have a minimum of 3-5 years experience with a strong credit back ground and good business development skills. If you're interested in...

  • Consumer Loan Officer

    2 days ago

    Grand Forks, United States Frontline Recruit Full time

    Our client bank is seeking a great personal/consumer lender to join their organization. The position will help oversee the branch and staff in the market and also offers a very competitive salary. Qualified candidates will have a minimum of 3-5 years experience with a strong credit back ground and good business development skills. If you're interested in...

  • Commercial Loan Support Specialist I

    3 days ago

    Grand Rapids, United States Mercantile Bank Full time

    Job DescriptionJob DescriptionAt Mercantile Bank, we are dedicated to our Customers, Employees and Communities. Our exceptional team members are committed to maintaining an environment of personal growth and development while providing professional and personalized service to customers and supporting our diverse communities. Employees are our most valuable...

  • Office Manager

    5 days ago

    Grand Rapids, United States Consumers Credit Union Full time

    DescriptionOffice Manager The Consumers Credit Union team is looking to hire a passionate Office Manager in the Grand Rapids market. In this role, you will be responsible for the growth and performance of the credit union office. What you'll be doing: Supervise and lead all office employees to meet office and individual goals. Conduct performance...

  • mortgage loan originator

    1 month ago

    Grand Rapids, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for...

  • Member Outreach Specialist

    2 weeks ago

    Grand Blanc, United States Dort Financial Credit Union Full time

    The Member Outreach Specialist position is an exciting opportunity for cross selling leaders who are currently working or have recently worked at a financial institution. The role provides a high earning potential, offering a base salary of $35,000.00/yr. with the potential to earn $1,700.00 and higher in monthly incentives! Remote work is available once...

  • Commercial Credit Underwriter I-II

    1 month ago

    Grand Rapids, Michigan, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Funding Boarding Specialist I

    2 days ago

    Grand Rapids, United States Fifth Third Bank Full time

    Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Funding-Boarding Specialist I is responsible for following Bank procedure and policy to board and provide initial funding of loans. The Funding-Boarding Specialist I...

  • Credit Analyst/finance

    1 week ago

    Wisconsin Rapids, United States WoodTrust Bank Full time

    **CREDIT ANALYST **_Full-Time_ - **Wisconsin Rapids**_ **JOIN OUR TEAM!** A rewarding career opportunity in a professional and fun work environment exists for you with WoodTrust Bank! We value every associate and appreciate the importance each individual role plays in our success. We are currently seeking a motivated, detail - oriented person for a **Credit...