Community Relations Director

3 days ago

Sterling Heights, United States American House Senior Living Full time

:

Join Our Team as a Community Relations Director (Sales Director)

Are you passionate about making a difference in the lives of older adults? Do you have a knack for sales and marketing? If so, we have an exciting opportunity for you

We are seeking a dynamic Community Relations Director to join our vibrant community. This role is more than just a job. Its an opportunity to be an advocate for our residents, sharing information about our community, giving tours to potential residents and their families, and creating an inviting and welcoming environment for all.

What Youll Bring:

  • 2-5 years of experience in sales and/or marketing.
  • Excellent communication skills and a compassion for older adults.
  • Proficiency in Microsoft Excel and Microsoft Suite of products.
  • Knowledge of the physiology and psychology of older adults and the needs of caregivers.
  • Strong interpersonal, organizational, and time-management skills.
  • Initiative, judgment, and leadership skills.
  • Problem-solving and logic skills.
  • A valid drivers license.

Preferred Qualifications:

  • At least 1 year of experience in Senior Living or a related field.
  • Experience in Memory Care Senior Living communities.

Your Role Will Involve:

  • Ensuring effective communication to the Leadership team regarding marketing, sales, and occupancy issues.
  • Developing and implementing marketing plans.
  • Organizing and managing a successful networking and community outreach program.
  • Tracking and cultivating all prospects utilizing sales software.
  • Maintaining a census of budgeted occupancy or higher.
  • Monitoring and managing the marketing budget.
  • Setting, tracking, and accomplishing goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings.
  • Developing a rapport and positive relationship with prospective residents and families.
  • Ensuring that model suites are well maintained.
  • Assisting in the planning and implementation of in-service training, touring, and presentations.
  • Providing tour training and customer service training to staff.
  • Making written and weekly oral reports and meeting as directed with the Executive Director.
  • Overseeing and/or coordinating new resident move-in process with appropriate team members.
  • Working in conjunction with other members of the Leadership Team.
  • Conducting effective sales meetings.
  • Submitting recommendations to the Executive Director for the budget completion, equipment, and supplies.
  • Ensuring adequate supplies and equipment are available to meet the day-to-day operational needs of the Community Relations Department.
  • Participating in weekly occupancy calls and focus calls as required.

If youre ready to take your career to the next level and make a real impact, apply today to become our Community Relations Director We cant wait to meet you

#INDHP

Company Overview:

Founded in 1979, American House Senior Living Communities vision is to provide high-quality housing for senior at a price affordable for retirees and their families. That vision of excellence has endured for nearly 40 years and expanded to serve residents at a number of senior housing communities. Our mission is to enrich the lives of those we serve, providing an environment that fosters meaningful relationships. Our vision is to be an innovative senior housing company that created sustainable excellence and stakeholder value, with an unparalleled commitment to passionate care provided by compassionate people.

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