Retail Associate
1 month ago
Level
Entry
Job Location
Vandalia Store - Vandalia, IL
Remote Type
N/A
Position Type
Part Time
Education Level
None
Salary Range
$14.00 Hourly
Travel Percentage
None
Job Shift
Any
Job Category
Retail
ESSENTIAL JOB DUTIES
Our Mission: Providing people with the skills and resources to become self-sufficient through the power of work.
Our Diversity Statement: LLGI recognizes our employees' differences in age, disability, veteran status,
ethnicity, national origin, language, race, religion, family and marital status, social-economic status, gender
identity, sexual orientation, political affiliation, and other unique attributes. The individual differences, life
experiences, knowledge, innovation, unique capabilities, and talent our employees bring to the workplace
represent an essential part of our culture.
Job Title: Retail Associate
Department: Retail operations
Reports To: General Manager
Classification: Non-Exempt
EEO-1 Category: Laborers and Helpers
Safety Sensitive: No
Supervises: N/A
Job Summary
Our Retail Associates are the face of our mission to our customers and the community. As such, we expect our
Retail Associates to work with integrity and a positive attitude at all times.
Retail Associates are responsible for handling a variety of donated goods, collecting donations at the donor's door,
processing, pricing, stocking, merchandising, performing cash register transactions, and providing recovery on the
sales floor. They are required to be customer/donor-focused, operate with minimum supervision, and understand
business demands.
Essential Job Duties
The Retail Associate will be trained to perform any of the following duties and may be assigned to
any store function at any given time.
1. Provide excellent service to customers and donors
2. Performs all register transactions accurately
3. Maintain cash register stock level according to standards
4. Follow general housekeeping standards
5. Demonstrate competency in pulling, pricing, rotating, sizing, and hanging clothing
6. Understand and achieve quotas to meet sales goals
7. Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
8. Merchandise sales floor when needed
9. Recovering to maintain sales floor product levels and to keep the store cleaned and organized
10. Perform janitorial and housekeeping duties as needed
11. Maintain sales floor stock level,
12. Ensure product is properly merchandised (Sized) and categorized
13. Follow sales floor procedures, ensure high-quality output, and take action to correct quality problems
14. Perform recovery to maintain sales floor product levels and to keep the store, cleaned and organized
15. Check, accept, unload and process donations from the customer
16. Accurately maintain daily donation records
17. Sort and process donations according to the current LLGI Standard Operating Procedures (SOP)
18. Unload and load trailers and straight trucks according to standards
19. Perform opening and closing donation door procedures
20. Prepare required donation records and reports
21. Unload, inspect, and sort donated goods following the current LLGI SOP
22. Grade by using quality specifications, sort into appropriate bins, price according to SOP, and assign to the
staging area
23. Transport stock to and from workstations
Retail Associate Job Description Page 2 of 3
24. Effectively manage time to ensure that work is completed efficiently and in accordance with production
standards
25. Assume responsibility and accountability for the completion of job duties to meet production goals
26. Contribute to team success by involving others in work processes, decisions and actions
27. Transport stock to and from workstations, donor doors, and staging areas
28. Assist processors in swapping full equipment with empty ones to expedite operations
29. Help price furniture and keep them going from door directly to sales floor
30. Assist in cutting cardboard and filling the cardboard gaylords
Competencies
Adaptability Managing Conflict Stress Tolerance Communication
Tenacity Urgency
REQUIREMENTS
Education, Experience, and Credentials
Basic math skills
Understands and follows LLGI policies and procedures.
Requires the ability to be consistently at work and on time on scheduled work days.
Embraces the mission, vision, and values of LLGI.
Knowledge, Skills, and Abilities
Interacts with people with disabilities in a manner that enhances their dignity, privacy, and confidentiality
Demonstrates professionalism, integrity and ethical behavior
Maintains confidentiality of information related to LLGI operations, financial matters, and personnel matters
Conveys information clearly through verbal communication
Works independently while fostering a strong team atmosphere
Demonstrates sensitivity and the ability to communicate with a diverse population, promotes diversity and
inclusion throughout the organization.
Interacts with people in a manner that enhances their dignity, privacy and confidentiality.
Requires a high level of professionalism, integrity, business conduct and ethical behavior.
Understands and follows LLGI policies and procedures.
Requires ability to be consistently at work and on time on scheduled work days.
Embraces the mission, vision and values of LLGI.
Physical Requirements
Lift or move up to fifty (50) pounds of clothing and housewares safely on and off retail shelving fixtures up to ten
(10) feet high, clothing racks four (4) feet high, and z-racks six (6) feet high
Push and pull z-racks holding up to one hundred (100) pieces of clothing and weighing a minimum of 150 pounds
The ability to bend and reach into gaylords five (5) feet high to remove clothing and housewares
Manual dexterity to fasten and unfasten buttons; snaps and zippers; operate cash registers and tagging guns
Stand for long periods throughout the day
The ability to perform a combination of tasks for extended periods such as stooping, bending, kneeling,
crouching, crawling, lifting, reaching, carrying, pushing or pulling objects, to sorting and hanging clothing, and
placing housewares on shelves and racks
Demonstrate visual acuity to evaluate donated items for quality
The ability to identify smells to evaluate donations for undesirable odors such as mold, must, dust, bodily fluids
and/or urine.
Environmental Conditions
Work in a light industrial/warehouse environment with exposure to heat and cold
Subject to exposure to allergens including dirt, dust, mold, metals, rubber, plastics, latex, and pet hair
Tools and Equipment
Cash register, credit/debit card machine, bar-code reader, shopping carts, shopping baskets, wheeled spring carts,
wheeled deep carts, wheeled z-racks, handheld pricing machine, handheld tagging machine, pallet jacks, basic
retail equipment, personal protective equipment, hand trucks, furniture dollies, 4-wheel metal/plastic cages,
material lifts, furniture dollies, trash bin/can, bushel carts, trash compactor, trash dumpster, forklifts, stackers (if
applicable)
Regular Contacts
LLGI Staff Volunteers/Community Service Workers Vendors/Suppliers
General Public Donors/Customers Service Participants
-
Retail Sales Cashier
3 weeks ago
Vandalia, United States Jack Flash Stores Full timeJob DescriptionJob DescriptionJack Flash in Vandalia, Illinois is looking to hire a Full-time or Part-Time Cashier / Retail SalesAssociate To Work Evening and Weekends. Are you a customer service rock star looking for a fun, fast-paced environmentto work in? Would you like to work at the favorite stop in your community? If this sounds likeyou, then we...
-
Walmart Retail Specialist
3 months ago
Vandalia, United States Acosta Full timeWalmart Retail Specialist General Information Company: PRE-US Location: VANDALIA, Illinois, 62471 Ref #: 31562 Function: Merchandising Employment Duration: Part-time Description and Requirements As a Retail Specialist at Premium, you’ll ensure Premium’s client brands stand out at Walmart stores by driving product availability....
-
Vision Associate>
3 months ago
Vandalia, United States Walmart Full timeWalmart - 201 Mattes Ave - [Customer Service / Retail Associate / Team Member / from $14 to $26-hr] - As a Vision Associate at Walmart, you'll: Provide great customer service; help customers see better by helping them choose the perfect set of glasses; Answer customer questions; Assist customers with special orders; Maintain and secure inventory; Assist and...
-
Assembly Associate
2 weeks ago
Vandalia, United States Staffmark Full timePerform assembly tasks efficiently and accurately. Ensure quality standards are met throughout the assembly process. Maintain a clean and organized work area. Ability to stand and walk throughout the shift. Capable of lifting 50 pounds as required. E Assembly, Associate, Retail, Staffing
-
Associate
3 months ago
Vandalia, United States FTI Buyer, LLC Full timeJob DescriptionJob DescriptionDescription:Pay: $14Hours: Monday: 8am - 4:30pm & Tuesday - Friday: 9:30am - 6pm Address: 1170 Industrial Park Drive, Vandalia, Ohio 45377Company InfoBidFTA is a rapidly growing online auction marketplace. Established in 2006, we have over 30 auction pick-up centers nationwide and a growing bidder base of more than 450k. BidFTA...
-
Customer Service Associate
3 hours ago
Vandalia, Ohio, United States FTI Buyer, LLC Full timeJob OverviewCompensation: $14.50 per hourWork Schedule: Monday: 8am - 4:30pm & Tuesday - Friday: 9:30am - 6pmCompany OverviewFTI Buyer, LLC is a dynamic online auction platform that has been making waves in the industry since its inception in 2006. With a robust network of auction pick-up centers across the nation and a growing community of over 450,000...
-
Customer Service Associate
5 days ago
Vandalia, Ohio, United States FTI Buyer, LLC Full timeJob OverviewCompensation: $14.50 per hourWork Schedule: Monday: 8am - 4:30pm & Tuesday - Friday: 9:30am - 6pmCompany OverviewFTI Buyer, LLC is a dynamic online auction platform, dedicated to providing innovative and cost-effective liquidation solutions. With a robust network of auction centers and a growing community of bidders, we partner with leading...
-
Customer Service Associate
5 days ago
Vandalia, Ohio, United States FTI Buyer, LLC Full timeJob OverviewCompensation: $14.50 per hourWork Schedule: Monday: 8am - 4:30pm & Tuesday - Friday: 9:30am - 6pmCompany OverviewFTI Buyer, LLC is a dynamic online auction platform that has seen substantial growth since its inception. With numerous auction pick-up locations across the country, we serve a diverse customer base eager to discover incredible deals...
-
Quality Manager
3 months ago
Vandalia, United States Pratt Retail Specialties Full timeJob Description This position is responsible for leading the Continuous Improvement initiatives at the Plant. This position will provide leadership, planning, technical direction, communication and coaching skills to ensure safe production of high quality products to meet customer needs in the most cost effective manner. Individual acts as leader and...
-
Customer Service Associate
3 months ago
Vandalia, United States WARRENTON OIL GROUP Full timeJob DetailsJob Location 013 FL Vandalia Vandalia MO - Vandalia, MO Job Category Retail Description We're looking for fast, friendly, fun people to join our team! WOCO FastLane employees can enjoy the perks below: Competitive pay, including potential for increases after first 90 days and annually Paid time off - up to 32 hours in your first year Insurance...
-
Customer Service Associate
2 hours ago
Vandalia, Ohio, United States Enterprise Mobility Inc Full timePosition OverviewEnterprise Mobility Inc. encompasses the renowned brands of Enterprise Rent-A-Car, National Car Rental, and Alamo. Recognized as one of the premier workplaces, we are the largest and rapidly expanding privately held automotive rental and leasing firm in North America. We are currently seeking talented individuals to join our mission of...
-
QA Manager
2 months ago
Vandalia, United States Pratt Retail Specialties - Production Facilities Full timeJob DescriptionJob DescriptionJOB PURPOSE: This position is responsible for leading the Continuous Improvement initiatives and Safety initiatives at the Plant. This position will provide leadership, planning, technical direction, communication and coaching skills to ensure safe production of high quality products to meet customer needs in the most cost...
-
Sr. Project Manager
3 weeks ago
Vandalia, United States Exhibit Concepts Inc. Full timeJob DescriptionJob DescriptionDescription:Plans, directs, and is accountable for all activities in the design, development, and implementation of displays, exhibits, and interior environments for each assigned project for our clients. Oversees projects to ensure that the goals or objectives of the projects are accomplished within the prescribed time frame...
-
Sr. Project Manager
2 months ago
Vandalia, United States Exhibit Concepts, Inc. Full timeScopeWe seek a skilled and highly motivated Project Manager to lead our projects from conception to completion. As a pivotal team member, you can work in a dynamic environment, driving project success through effective leadership, strategic planning, and strong communication. Your expertise in managing resources, stakeholders, and timelines will ensure that...
-
Cycle Counter
5 days ago
Vandalia, United States Pratt Industries Full timeJob DescriptionPOSITION TITLE: Cycle CounterSUMMARY The Inventory Cycle Count Analyst is responsible for the inventory tasks within the respective Retail DC. The duties are listed below along with any additional duties as assigned by management. DUTIES AND RESPONSIBILITIESMust be able to communicate at a high level to production employees and managementThis...
-
Customer Support Analyst
4 weeks ago
Vandalia, United States Pratt Industries Full timeThe Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers’ needs, along with any additional duties as assigned by management. Strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe customer service...
-
Services Manager
1 month ago
Vandalia, United States Pratt Industries Full timePOSITION TITLE: Services Manager REPORTS TO: Plant Manager SUMMARY The Services Manager of Customer Support Analytics is a role for the strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe customer service and experience. This role will provide the company with a...
-
Customer Support Analyst
6 days ago
Vandalia, United States Pratt Industries Full timeJob Description The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management. Strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe...
-
Customer Support Analyst
5 days ago
Vandalia, United States Pratt Industries Full timeJob Description The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers’ needs, along with any additional duties as assigned by management. Strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe...
-
Customer Support Analyst
1 month ago
Vandalia, United States Pratt Industries Full timeJob Description The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers’ needs, along with any additional duties as assigned by management. Strategic purpose of full-time focus on developing, tracking, compiling, analyzing and communicating measurements of business activity that describe...