Business Analyst
3 weeks ago
Hartford, CT 06106Selected candidates will be required to work on-site 20% of the time.
Assistance in the preparation and facilitation of LEAN Events, business process mapping and requirements gathering.• ssistance in developing project documents.• Excellent communication, presentation, collaboration, writing and interpersonal skills.• Demonstrated ability to work collaboratively to deliver business and technical value, including collaboration with community partners/agencies.• Must be very organized, pro-active and self-directed. Must be able to perform with minimal supervision.• Must have very strong abstract thinking and problem-solving skills.• Provide guidance and training to agency staff as needed.• Coordinates with the other project team members on issues dealing with matters that cross domains and have dependencies, and helps define, document and communicate with the entire team.• Interface with the user(s) and sponsor(s) and other stakeholders in order to determine their (evolving) needs.• Reviews documentation and collaborates with development group, Product Owners, System Teams, and stakeholders to ensure best overall documentation is always available.• Generates products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.• Identifies business trends and needs utilizing real data and staff feedback.• Constantly be on the lookout for ways to improve monitoring, Client issues and deliver better value to the customer.• Communicates key insights and findings to team members.
For this position, the candidate shares experience and intelligence in the field of child welfare/human services with the team to plan and accomplish goals, elicit customer/business feedback, as well as a participation in trainings. In addition, the agency requires an experienced professional demonstrating the following knowledge and skills:5+ Years' Experience in Child Welfare or related fieldProduct Owner and/or Product Manager certification a plusKnowledge of mission, policy, practice, state agencies and community partners/service providersKnowledge of agile development methodologies, including developing acceptance criteriaKnowledge of case management systems and modern web-based capabilities/applicationsKnowledge of Business Process Mapping, requirements gathering and documentation processesExperience in facilitating large groups for presentations, LEAN Events and trainings a plus
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