Surveillance Technician

Job Description

POSITION SUMMARY

The position is responsible for the maintenance and overall up keep of all surveillance equipment and alarm systems.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.

Repair and maintain CCTV equipment used for surveillance.

Maintain an inventory of CCTV equipment and be liaison with Equipment Supplies for obtaining bids and purchases.

Participate in installation, movement, and removal of surveillance related equipment to assure gaming protection and internal controls for gaming regulations.

Maintain proper gaming logs in order to comply with state or internal regulations.

Responsible for regular and punctual attendance for scheduled shifts.

Responsible for developing and maintaining positive guest relations, including but not limited to, resolving minor guest disputes and assist in ensuring the safety and security of all guests and employees.

Knowledge of all special events and promotional activities available to guest.

Other duties as assigned.

ORGANIZATIONAL RELATIONSHIPS

The position is responsible to the Director of Surveillance for successful performance of assigned duties.

EQUIPMENT/PHYSICAL SKILLS

Ability to use all equipment associated with the position, including, but not limited to, the following:

Hand tools, oscilloscope, volt/OHM meter

Peripheral test equipment, personal protection equipment

Man bucket lift and ladders

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The following list of physical attributes is intended to be an approximation of the demands expected to be placed on an employee filling this role. Physical demands include, but are not limited to, the following:

Standing - 45%

Walking - 40%

Bending / Climbing / Lifting - 10% (up to 35lbs. without assistance)

Sitting - 5%

Casino environment exposed to various temperatures, smoke, dust and fumes, bright lights, and excessive noise levels. May include boat and/or floating barge. High rise hotel and atrium. Use of stairs, elevators, and / or escalators. Surveillance office, exposed to electricity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL JOB KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES

1. Ability to work shifts as scheduled.

2. Knowledge of hand tools and electronic testing devices.

3. Ability to write technical statements.

4. Ability to read simple instructions and schematic diagrams.

5. Ability to do troubleshooting and repair surveillance equipment.

6. Knowledge of gaming laws and regulations.

ESSENTIAL QUALIFICATIONS, EXPERIENCE, EDUCATION, AND TRAINING

High school diploma or GED equivalent preferred Two year electronic degree is preferred or equivalent experience in CCTV, electrical maintenance and repair preferred Completes all company-required training within designated time frames.

CERTIFICATES, LICENSES AND REGISTRATIONS

Ability to obtain and hold a Louisiana Responsible Vendor's card. Must be able to obtain and hold a valid gaming license. (leave if required) Ability to obtain and hold any and all licenses, certifications, insurance coverage or any other indemnifications which may be required by the company for the successful completion of the duties associated with this position.

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