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Engineering Program Manager

2 months ago


San Jose, United States PayPal Full time

The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers. We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Job Description Summary: PayPal’s Checkout product supports a two-sided network solution that includes consumers and merchants using our platforms. As a Program Manager, you will plan, execute, track, and manage end to end solutions to ensure the desired customer and business value is delivered. You will drive efforts across the PayPal enterprise to deliver product priorities across all cross-functional teams. You will take charge of orchestration of PDLC, manage dependencies and streamline processes across multiple teams. Your day to day: Drive the coordinated management of large, complex programs over a finite period of time in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources. Partner with Business and Technology leadership to establish a solid understanding of the vision, purpose and expected business benefits of a program. Ensure measurable KPIs are defined and aligned to company goals and objectives. Manage the program-level decomposition of work across multiple delivery teams. Work across organizational boundaries to define program interdependencies and release plans. Partner closely with Product Owners, Product Development teams to execute and deliver programs aligning to product vision and program goals, objectives, and timelines. Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management. Monitor health of program. Track program-level status, risks, issues, and dependencies. Proactively address delivery team impediments. Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status. Drive the integration and adoption of agile delivery practices across delivery teams. Facilitate program retrospectives to identify improvement opportunities. What do you need to bring: Minimum of 6 years in a program manager role. Knowledge or prior experience with AI tools and methodologies. Experience organizing multiple teams delivering on software/product development initiatives. Agile lifecycle management experience preferred. A track record of managing complex development programs to deliver technical solutions and achieve business results. Experience developing effective, matrixed, cross-organization relationships, collaboration and communication across business and technology stakeholders. A strong technical acumen and strong voice for the customer across the program delivery lifecycle. Good knowledge of project management process, project management software tools, templates and management techniques. Experience with different software development methodologies including the agile development methodology. Success in developing program/project level artifacts to support a major software implementation program with concurrent releases. Additional Job Description: Subsidiary: PayPal Travel Percent: 0 PayPal is committed to fair and equitable compensation practices. Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience. The U.S. national annual pay range for this role is $84500 to $204600. For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace. Our Benefits: At PayPal, we’re committed to building an equitable and inclusive global economy. We offer benefits to help you thrive in every stage of life. Who We Are: Click Here to learn more about our culture and community. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr