Data Entry Customer Service

4 weeks ago


San Antonio, United States Ideaboxpro Full time
Data Entry Customer Service - Join Our Dynamic Team at Ideaboxpro

At Ideaboxpro, where innovation and creativity are at the heart of everything we do, we're looking for a friendly and motivated Data Entry Clerk to join our team in our San Antonio, TX office. As a leading company in the industry, we are committed to providing cutting-edge solutions and fostering an environment where your ideas can flourish. At Ideaboxpro, you'll have the opportunity to collaborate with talented professionals, work on exciting projects, and grow both personally and professionally.

Job Type: Full-time, On-site (This is a presential role in our San Antonio office)

Salary: $19 to $26 per hour

Job Description: We are seeking a diligent and detail-oriented Data Entry Customer Service professional to join our dynamic team. In this role, you will play a vital part in ensuring the accuracy of our customer data while simultaneously providing outstanding service to our clients. Your primary responsibilities will include entering, updating, and maintaining customer information in our databases, responding to customer inquiries, and assisting clients with their concerns over the phone or via email.

Responsibilities:
  • Enter and update customer information into the database accurately and efficiently.
  • Respond to customer inquiries and provide assistance via phone, email, or chat.
  • Assist customers in troubleshooting issues and resolve complaints to ensure satisfaction.
  • Perform regular data audits to ensure accuracy and completeness of customer records.
  • Collaborate with team members to improve data entry processes and customer service.
  • Maintain confidentiality of sensitive customer information while adhering to data protection regulations.
Qualities We're Looking For:
  • High school diploma or equivalent; additional education in a related field is a plus.
  • Proven experience in data entry or customer service roles.
  • Strong proficiency in Microsoft Office Suite, especially Excel and Word.
  • Excellent communication skills, both written and verbal.
  • High attention to detail and strong organizational skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Familiarity with CRM software and data management systems is preferred.
Benefits:
  • Competitive hourly wage
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Opportunities for professional growth and development
  • A supportive and collaborative work environment

If you're passionate about customer service and eager to be part of a forward-thinking team, Ideaboxpro is the perfect place for you. Apply today and take the next step in your career

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