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Compliance Instructor

3 months ago

Akron, United States FirstEnergy Full time
Job Description

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.

FirstEnergy Corp. (NYSE: FE) is dedicated integrity, safety, reliability, and operational excellence. Headquartered in Akron, Ohio, FirstEnergy Corp. includes one of the nation's largest investor-owned electric systems with more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

About the Opportunity

The Compliance Instructor - Training focuses on Ethics & Compliance training for the E&C training & communications strategies. Responsibilities include establishing the near and long-term plans for E&C training and communications, working collaboratively with other FirstEnergy leaders, coordinator with internal and external stakeholders to ensure that the company's diverse workforce is appropriately training, and driving consistent and engaging E&C messaging.

The Ethics & Compliance (E&C) group works to strengthen the company's ethics and compliance profile for e FirstEnergy's operating companies. The team interacts with various functions to promote trust and respect, mange ethics and compliance risks, promote ethical business conduct, develop policies, procedures and investigations, coordinates training and manages ethics and compliance communications.

The position can be in OH, PA, NJ, MD or WV, with travel as needed.

Responsibilities include:
  • Managing day-to-day training initiatives and continuous improvement
  • Working across FE operating companies to develop and deliver relevant employee training program activities including:
    • Updating and maintaining training content
    • Documenting training activities and maintaining all appropriate training records
    • Maintaining and tracking completion rales and ensuring completion of attestation forms
    • Working with external vendor(s) and FirstEnergy's Learning and Development group to develop interactive and effective E&C training program
  • Creating and monitoring user training accounts and assigning E&C training to internal employees and contractors
  • Updating and enhancing E&C training when new risks and obligations are identified by other functions
  • Compiling and communicating training status reports and training metrics for various stakeholders, including management teams
  • Providing support and troubleshooting for learners with questions about the training and/or learning management system(s).
  • Making recommendations on future improvements to workflow processes and user experience
  • Working cross-functionally, including providing training records for audit inquiries
Qualifications:
  • Bachelor's Degree in Business, Finance, Accounting, Economics, Education or related discipline is required
  • Minimum 4 years relevant work experience is required. Relevant work experience includes program development / training, curriculum design and execution, or similar

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team