Retail Assistant

Our shop volunteers can have varied roles to help assist the manager run their shop successfully either working on the shop floor or in the stockroom.

It is a great place to meet people and to give something back and to learn new skills.

**Volunteer Stockroom Assistant**

Job Role:

This role is based mainly in the back area of the shop where you will work as a team to sort donations of clothes, shoes and toys. Training will be given on how to steam clothes, and tag items. As well as helping in the stockroom you will be asked to help with other housekeeping tasks such as cleaning and tidying and rotating stock on the shop floor.

Typical tasks include:

Sort, identify and keep track of our stock in our shop.

We are well supported with super goods coming in every day, this means we have a lot to do to sort and clean them to get them on the shop floor.

Preparing items for sale e.g. tagging them and putting them on a hangar.

Steaming clothes

Helping and engaging with customers who are dropping off donations

Answering telephone calls (if necessary).

Recording donations drop-offs

Gift Aid labelling and promoting Gift Aid to customers.

Sorting out bric-a-brac for Braintree 2.

You get a lot from volunteering too:

A chance to work in a friendly team, to make new friends and meet a diverse group of people.

The time to develop your confidence and interpersonal skills.

The ability to gain valuable work experience to add onto your CV and to learn new skills.

Flexibility to fit with your lifestyle.

The chance to gain valuable retail experience.

**Shop Floor Sales Assistant**

Job Role:

Our shop volunteers are the first point of contact for customers when they enter our shops.

You will provide invaluable help through the running of the shop, keeping it stocked and attractively displayed.

You can get involved as much or as little as you like by sorting out stock; putting your own stamp on the shop displays or getting trained to serve customers at the till.

Being part of a huge retail team to raise funds is very motivating, you provide the best service possible by representing the to the local community and raise as much money as possible for the organisation.

Typical tasks include:

Serving customers & providing good all-round customer service

Promoting our campaigns to customers

Promoting instore sales

Working on window and shop displays

Keeping the shop tidy, clean and well organised

Interacting with the general public

Engaging with customers and serving them in a helpful and friendly way

Communicating with fellow volunteers about what has sold and needs re-stocking

Honing your retail and cashier skills behind the till and taking payments

Promoting Gift Aid and sales campaigns, and chatting to customers

You get a lot from volunteering too:

A chance to work in a friendly team, to make new friends and meet a diverse group of people

The time to develop your confidence and interpersonal skills

The ability to gain valuable work experience to add onto your CV and to learn new skills

Flexibility to fit with your lifestyle

The chance to gain valuable retail experience

**Skills**

* Fundraising and Finance

* Practical Skills

* Retail

* Accessibility

SOME SHOPS BUT NOT ALL

* DBS check required

* Equal opportunities policy

* Expenses reimbursed

* Health and Safety Policy

* Ongoing support

* Suitable for under 18s

* Training provided

* Volunteer induction

* Volunteer policy

* Volunteers covered by insurance

* Written role description

**Location**

This opportunity is available in: **Braintree**