Technical Project Coordinator

3 weeks ago

Strongsville, United States Telsource Full time

The Project Coordinator should possess the ability to support an assigned Project Manager on multiple projects of various size, complexity, and duration, an adaptable approach dependent on the assigned work, and a desire to join a collaborative organization driven by continuous improvement and innovation. In addition to Project Coordination, duties will also include Lifecycle, Service and Task delivery support.

At Acuative you are expected deliver a positive, value add outcome for the company and the client, to work independently on project planning as well as working with a high-energy project team.

Essential Functions
•Provides support throughout project progression within the states of initiation, planning, executing, monitoring / controlling and closing; will be integral within project execution
•Supports a collaborative effort with sales and business operations to complete project onboarding activities
•Supports internal project discussions to collect functional requirements and request
•Supports field service documentation and cross functional service level agreement creation
•Standards for use within internal ERP and as required external customer identified systems assists in the establishment of project
•Supports gaining required financial documentation; assists with billing cadence
•Prepares, maintains and submits clear and accurate activity and dashboard reports using established milestone, deliverable and gate criteria; to include but not limited to project health indicators capturing scope, schedule, cost, quality, resource, communication, risk, procurement and stakeholder
•Supports project closure activities to include final reporting, lessons learned, knowledge transfer, and project document archiving; dependent on project, ensure in place requirement for ongoing support, maintenance and or monitoring
•Exceptional communication skills; ability to articulate within verbal and written mediums
•Encourages and supports problem escalation
•Promotes good working relationships across the project; supports building consensus
•Additional duties as assigned

Required Qualifications
•College Coursework / or / Associates Degree
•Certified Associate in Project Management or ability to gain within 6 months
•2+ years of Project Coordinator responsibilities supporting mid to large projects
•proficiency in Microsoft Office; intermediate Excel skills

Additional Qualifications Desired
•Bachelor Degree
•Project Management Certificate or Project Management Professional (PMP) certification, in good standing
•4+ years of Project Coordinator accountability supporting mid to large projects
•Deployment experience within information technology (router, switch, point of sale, access point) / telecommunications (wireless, voice / data services) supports project closure activities to include final reporting, lessons learned, knowledge transfer, and project document archiving; dependent on project, ensure in place requirement for ongoing support, maintenance and or monitoring
•Successful experience in promoting customer involvement and relationship development; proven track record of exceeding customer expectations

Acuative

For more than 35 years, Acuative has been providing an innovative approach unique to the communications marketplace. The Acuative team provides the entire end-to-end solution from network design to installation and management. Acuative can provide single-source solutions to help build, monitor, manage and support networks.

Acuative's Security Operations Center (SOC) works to protect against cyberattacks. Staffed by cybersecurity experts, security analysts and engineers who are trained to detect, analyze and respond to cybersecurity incidents and threats, and prevent such instances from happening. SOC staff work with programs and analytical tools that make it possible to stay on top of the latest security threats in the online world.

Acuative PMI-certified project managers coordinate directly with all Acuative teams involved in supporting your project - field service teams, technical support teams, outside vendors, and other internal departments, from the initial order process through the successful test and verification of the service. Eliminating information silos and fostering collaboration, the project manager makes the all the connections necessary to streamline the implementation while keeping you apprised through every phase of the project: planning, initiation, monitoring, execution, and closing.

Acuative's Field Service Technicians are the foundation of our service business. They are the face of our company to our customers and we take that very seriously. Acuative Field Service Technicians are employees of the company. This allows a superior level of control over the qualities of our people, including their experience, tools, training, and an overall corporate culture that is committed to providing superior service, each and every day.

Our skilled staff, proactive monitoring, and management system coupled with cutting-edge technology help reduce network complexity and gain optimal performance for any business in a single or multivendor environment. Whether it's helping an organization develop a compelling business case with financial due diligence or ensuring the new WAN design is fit for use, Acuative's WAN architecture and engineering experts are there to help with robust and scalable designs.

We handle the end-to-end process of identifying, evaluating and selecting the best-in-class WAN solutions, including Software Defined Wide Area Networking, SD-WAN, and Distributed Network Functionality Virtualization (D- NFV), based on organizational requirements. We implement, monitor and manage to ensure continuous optimization of organizational networks.

We hope you consider joining your talent with our team.

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