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Field Services Installation Technician

4 weeks ago

Las Vegas, Nevada, United States WeLink Full time

Field Services Installation Technician - Internet InstallAbout WeLinkWeLink is a next-generation wireless internet service provider. We use the latest millimeter wave technology (including our own custom radios) and a proprietary and patent-pending approach to network deployment that allows us to deploy fiber-like networks faster and more cost-effectively than anyone else.We were founded by experienced fixed-wireless veterans and have spent the past couple of years developing technology and refining our approach. At WeLink we place a strong emphasis on delivering quality service and maintaining an excellent customer experience. If you want to give the world an alternative to the cable and telco duopoly that frustrates consumers and pioneer a better wireless future for the world, join us.Job DescriptionThe Field Installation Technician position is responsible for the installation and maintenance of internet equipment such as radio's, modem's, router's, and cables. Our technicians use their troubleshooting skills on a daily basis to diagnose and solve problems. WeLink technicians are responsible for installing and maintaining equipment in a residential setting. This will require the technician to work on the rooftop, ladder, and inside the customer's home. Basic networking knowledge is required for router configuration. Technicians will have direct contact with WeLink customers on a daily basis and must maintain a clean and professional appearance. Experience/QualificationsAbility to comfortably work on/from a rooftop and from heightsClimb ladder with equipment6+ months of similar experience 6+ months of customer service experienceAttention to detail and safety consciousAbility to safely lift 75 lbsAbility to properly use safety equipmentBasic knowledge of the telecommunications industryComfortable working with computersSatellite, cable, or telecommunications experience Basic network troubleshooting experienceValid Driver's License (Will be operating a company vehicle)Must be 21 or olderSchedule requirements: Tuesday - Saturday are most common shiftsBenefitsMedicalDentalVisionLong Term DisabilityShort Term Disability401(k) with a company matchPTO 10 Paid HolidaysTools and equipment provided by the company Company vehicle provided for work purposes only*We are an equal opportunity employer and value diversity in our workforce. We encourage applications from all qualified individuals, regardless of race, color, religion, sex, national origin, disability, age, or any other status protected by applicable law.Note: This job description is a general overview of the responsibilities and qualifications required for the role of a Field Installation Technician. It is not intended to be exhaustive and may be subject to change or modification based on business needs.