Patient Access Rep I
1 month ago
Join the transformative team at City of Hope , where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This role is responsible for the check-in and check-out of patients on behalf of medical group physicians and other licensed providers. This role requires independent judgement in order to successfully coordinate the scheduling of patient appointments across multiple hospital departments. This individual is expected to utilize telecommunications and computer information systems to create accounts, verify information and insurance, collect co-pays, schedule and re-schedule complex appointments. The Patient Access Representative I is best defined as an independent and flexible resource that focuses on system-specific service lines that are in alignment with the patient experience initiative. Furthermore, this role must multi-task between different patient care areas to ensure an extraordinary patient experience and that quality standards are met. Additional duties include, but are not limited to: physician to patient communication and serving as an information resource. As a successful candidate, you will: Registration and Scheduling Demonstrates an understanding of the flow of the patient registration and scheduling process within the paper and electronic environments. Registers, pre-registers, consents and schedules all patient appointment types, across the clinics, ancillary areas and hospital. Creates pre-registration record and links pre-registration record to scheduled appointments. Proactively coordinates appointments with other functional areas. Maintains department productivity, accuracy, and quality assurance standards while performing these duties. Ensures data is entered accurately for all patient demographic and insurance information. Completes all required legal documents, and obtains and scans all other related documents. Performs cash collection functions, patient pricing estimates, ETC admission. Ensures that financial protocols and requirements are met while providing access to service at COH facilities by reviewing account documentation. Maintains and applies current knowledge of insurance requirements when verifying eligibility and confirms authorization is secured prior to forwarding patients to service delivery areas; escalates unsecure financial accounts to management. Provides patient with itineraries, advance beneficiary notice and written instructions for tests and procedures as applicable. Seeks assistance from Financial Counselors when needed to maintain patient flow while resolving financial issues and ensuring financial clearance of account. Provides information and assistance to patients to ensure they understand the Financial Assistance policy and application process. Provides Financial Assistance applications to all uninsured patients. Screens ordered tests and communicates to physician and/or ABN Specialist those tests and/or diagnoses that do not meet criteria to be covered by Medicare. Assures that the correct pre-registration visit encounter type is linked to the scheduled appointment. Creates a request for authorization of service if applicable. Sends orders for diagnostic tests to appropriate department. Assures that documentation indicating the date of service and the visit number accompanies the orders for diagnostic testing. Customer Service Ensure a high level of customer service by greeting, being a resource to patients and visitors. Serve as a liaison between patients and support staff. Develop effective relationships with colleagues, physicians, providers, leaders and other employees across the organization. Demonstrates genuine interest in helping our patients, providers and other employees by using excellent communication skills, being polite, friendly, patient and calm under pressure. Managing multiple, changing priorities in an effective and organized manner, under stressful demand while maintaining exceptional service. Maintain composure when dealing with difficult situations and responding professionally. Independently recognize a high priority situation, taking appropriate and immediate action. Effectively communicates with service delivery and other departments to resolve issues that impact patient care and escalate issues that cannot be resolved in accordance with departmental guidelines. Quality Assurance Maintains appropriate level of productivity and accuracy for work performed based on department standards. Maintains thorough knowledge of policies, procedures, and standard work within the department in order to successfully perform duties on a day-to-day basis. Your qualifications should include: High School or equivalent. One year in a high-volume Customer Service related field with direct interaction with customers. Preferably: At least two years front desk oncology practice experience. EPIC electronic medical record experience preferred. City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here . To learn more about our Comprehensive Benefits, please CLICK HERE . #J-18808-Ljbffr
-
Patient Access Coordinator I
1 week ago
Irvine, California, United States City of Hope Full timeBecome a vital member of the transformative team at City of Hope, where we are dedicated to making a significant impact in the battle against cancer, diabetes, and other critical health challenges. City of Hope's expanding national network encompasses its Los Angeles campus, a variety of clinical care locations throughout Southern California, a newly...
-
Irvine, California, United States University of California, Irvine Full timeUpdated: Jan 20, 2024Location: AnaheimJob Type:Department: Patient Access Center Position Number: Reports to: Patient Access Services Supv 1Working Title: Access/ Senior Access RepresentativeCost Center: Patient Access Center Bargaining Unit: AFSCMEFLSA: NonexemptDate Created: 12/16/2022Job Code: 009098Hours: 40Shift: Variable ShiftFTE: 1Position Summary:...
-
Patient Access Specialist
1 week ago
Irvine, California, United States Jobot Full timePosition: Patient Access SpecialistOverview:This role is essential in ensuring that patients receive the necessary support for their infusion therapy needs. Our organization specializes in providing therapeutic intravenous infusions, including biological medications, immunoglobulin treatments, blood products, and antibiotic therapies.Key Responsibilities:1....
-
Patient Access Specialist
6 days ago
Irvine, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Patient Access Specialist
7 days ago
Irvine, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Patient Access Representative
5 days ago
Irvine, Kentucky, United States Ensemble Health Partners Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Patient Access Specialist to join our team at Ensemble Health Partners. As a Patient Access Specialist, you will be responsible for performing admitting duties for all patients admitted for services at our hospital. This role requires excellent communication and customer service skills, as well...
-
Patient Access Representative
6 days ago
Irvine, California, United States University Of California Irvine Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Admitting Worker to join our team at the University of California, Irvine. As a key member of our healthcare team, you will be responsible for ensuring a smooth and efficient patient registration process.Key ResponsibilitiesVerify patient demographics and insurance informationProcess patient...
-
Patient Access Representative
5 days ago
Irvine, California, United States University Of California Irvine Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Admitting Worker to join our team at the University of California, Irvine. As a key member of our healthcare team, you will be responsible for ensuring a smooth and efficient patient registration process.Key ResponsibilitiesVerify patient demographics and insurance informationProcess patient...
-
Patient Access Representative
4 days ago
Irvine, California, United States University Of California Irvine Full timeJob SummaryWe are seeking a highly organized and detail-oriented Admitting Worker to join our team at the University of California, Irvine. As a key member of our healthcare team, you will be responsible for ensuring a smooth and efficient patient registration process.Key ResponsibilitiesVerify patient demographics and insurance informationProcess patient...
-
Provider Patient Concierge Rep
3 weeks ago
Irvine, United States RadNet Orange County Full timeJob Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...
-
Patient Access Representative III
4 weeks ago
Irvine, United States City of Hope National Medical Center Full timeJoin the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hopes growing national system includes its Los Angeles campus, Patient Access, Representative, Clinic, Patient, Patient Care, Financial, Healthcare
-
Irvine, United States Edwards Full timeEdwards Lifesciences Careers **Sr Rep, Customer Service** * **type** Full time * **Location** USA, California, Irvine * **Job reference** Req-13566 * **Posted for** 16 Days The Senior Representative, Customer Service provides best in class customer service support to internal and external customers utilizing effective relationship management skills....
-
Market Access Specialist
3 months ago
Irvine, United States AVITA Medical Americas, LLC Full timeJob DescriptionJob DescriptionDescription:Market Access Specialist AVITA Medical® is a regenerative medicine company leading the development and commercialization of devices and autologous cellular therapies for skin restoration. Our FDA-approved RECELL® System technology platform treats patients with thermal burn wounds and full-thickness skin defects and...
-
Access Strategy Consultant
1 week ago
Irvine, California, United States AVITA Medical Americas, LLC Full timePosition OverviewAccess Strategy ConsultantAVITA Medical Americas, LLC is at the forefront of regenerative medicine, pioneering the advancement and market introduction of innovative devices and cellular therapies aimed at skin restoration. Our FDA-cleared RECELL System technology is designed to treat patients suffering from thermal burn injuries and...
-
Assembler I
3 weeks ago
Irvine, United States Axelon Full timeJob Title:Assembler I Min Pay rate: $22.50 - Max Pay rate: $22.50 Shift: 2nd Shift Hours: 2:30pm to 10:30pmWorking days: Mon- Friday OT requirements: Not mandatory but there may be some OT opportunities Interview: Hiring Manager will review resume and schedule a phone screen and select a candidate for hire.•Start Time: 8:30 AM •Worksite Location Address:...
-
Director of Market Access
2 months ago
Irvine, United States AVITA Medical Americas, LLC Full timeJob DescriptionJob DescriptionDescription:AVITA Medical is a regenerative medicine company leading the development and commercialization of devices and autologous cellular therapies for skin restoration. Our FDA-approved RECELL System technology platform treats patients with thermal burn wounds and full-thickness skin defects and is used for re-pigmentation...
-
Assembler I
3 weeks ago
Irvine, United States Axelon Full timeJob Title:Assembler I Min Pay rate: $22.50 - Max Pay rate: $22.50 Shift: 2nd Shift Hours: 2:30pm to 10:30pm Working days: Mon- Friday OT requirements: Not mandatory but there may be some OT opportunities Interview: Hiring Manager will review resume and schedule a phone screen and select a candidate for hire. •Start Time: 8:30 AM •Worksite Location...
-
Clinical Pharmacist I
1 week ago
Irvine, United States City of Hope Full timeClinical Pharmacist I Join the transformative team atCity of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in...
-
Pharmacy Access Specialist
3 days ago
Irvine, California, United States Jobot Full timeAbout JobotJobot is a leading provider of infusion therapy services, dedicated to delivering individualized care in a private setting for procedures including IVIG, Hemophilia, Chemotherapy, TPN, and Pain Management.Job SummaryWe are seeking a skilled Pharmacy Intake Representative to play a critical role in communicating with patients to obtain necessary...
-
clinical nurse i
1 month ago
Irvine, California, United States Hoag Memorial Hospital Presbyterian Full timeSalary Range: $ $ /hour. Actual compensation may vary based on geographic location, work experience, skill level, and education.The Clinical Nurse I – Perioperative role provides direct patient care in accordance with the Nurse Practice Act for assigned patients in a Perioperative unit. The nurse collaborates with other disciplines of the health care team...
