Bookstore Customer Service Assistant

1 week ago

Randolph, United States Health Advocates Network Full time

Bookstore Customer Service Assistant Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ. Pay Rate: $16 / hour *W2 Key Responsibilities: Process incoming online orders for textbooks, course materials, supplies, and merchandise Pick, pack, and prepare shipments accurately and efficiently Print shipping labels and documentation for outgoing orders Monitor online order status, including cancellations, backorders, and returns Ensure orders meet bookstore accuracy, quality, and delivery standards Maintain up-to-date knowledge of current course materials and inventory availability Communicate with customers regarding order issues, delays, or substitutions Work with shipping carriers to resolve delivery problems or claims Assist with inventory management, cycle counts, and stock replenishment Collaborate with in-store team to support peak periods and special campus events Qualifications: High school diploma or equivalent required Experience in retail, e-commerce fulfillment, or inventory management preferred Strong attention to detail and ability to follow processes accurately Basic computer skills; experience with POS and e-commerce systems a plus Ability to lift up to 40 lbs and perform repetitive tasks such as packing and scanning Excellent time management skills and the ability to meet deadlines Strong communication and problem-solving abilities Flexibility to work extended hours during rush periods (e.g., start of semester) Preferred Qualifications: Familiarity with academic course materials and textbook systems Experience using shipping platforms (e.g., UPS, FedEx, US Government Client) Knowledge of e-commerce software or bookstore management platforms (e.g., MBS, Follett, Akademos, or similar) Work Environment: Warehouse or back-office environment within the college bookstore Requires standing, lifting, and moving materials for extended periods Fast-paced, deadline-driven setting during peak seasons Team-oriented culture focused on student service and operational efficiency If interested, please apply through this job post. You may fax a copy of your most recent resume to 877-858-623. If you have any questions, please feel free to call (800) 928-5561 and ask to speak with Cameron (Monday-Friday 8:30 AM-5:00 PM PST).

  • Bookstore Customer Service Assistant

    4 days ago

    Randolph, NJ, United States Staff Today Inc Full time

    Job Description Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: • Process incoming online orders for textbooks, course materials, supplies, and merchandise • Pick, pack, and prepare...

  • Bookstore Customer Service Assistant

    6 days ago

    Randolph, NJ, United States Staff Today Inc Full time

    Job Description Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: • Process incoming online orders for textbooks, course materials, supplies, and merchandise • Pick, pack, and prepare...

  • Bookstore Customer Service Assistant

    1 week ago

    Randolph, NJ, United States Staff Today Inc Full time

    Job Description Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: • Process incoming online orders for textbooks, course materials, supplies, and merchandise • Pick, pack, and prepare...

  • Bookstore Customer Service Assistant

    4 days ago

    Randolph, NJ, United States Health Advocates Network Full time

    Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: · Process incoming online orders for textbooks, course materials, supplies, and merchandise · Pick, pack, and prepare shipments accurately...

  • Bookstore Customer Service Assistant

    2 weeks ago

    Randolph, NJ, United States Health Advocates Network Full time

    Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: · Process incoming online orders for textbooks, course materials, supplies, and merchandise · Pick, pack, and prepare shipments accurately...

  • Bookstore Customer Service Assistant

    9 hours ago

    Randolph, NJ, United States Health Advocates Network Full time

    Health Advocates Network is currently seeking a Bookstore Customer Service Assistant to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: · Process incoming online orders for textbooks, course materials, supplies, and merchandise · Pick, pack, and prepare shipments accurately...

  • Bookstore Cashier

    4 days ago

    Randolph, United States Health Advocates Network Full time

    Bookstore CashierHealth Advocates Network is currently seeking a Bookstore Cashier to work at a facility in Randolph, NJ. Pay Rate: $16/hour *W2Key Responsibilities:Greet and assist customers in a courteous and professional mannerProvide information about books, supplies, merchandise, and store policiesHelp customers locate required course materials using...

  • Online Bookstore Order Specialist

    4 weeks ago

    Randolph, United States Health Advocates Network Full time

    Online Bookstore Order Specialist Health Advocates Network is currently seeking an Online Bookstore Order Specialist to work at a facility in Randolph, NJ. These are registry positions with our company, Pay Rate: $16/hour W2. Job Summary: The Online Bookstore Order Specialist is responsible for managing the processing, packaging, and fulfillment of online...

  • Bookstore Cashier

    4 days ago

    Randolph, United States HAN Staff Full time

    Health Advocates Network is currently seeking a Bookstore Cashier to work at a facility in Randolph, NJ . These are registry positions with our company, Pay Rate: $16 / hour *W2 Key Responsibilities: • Greet and assist customers in a courteous and professional manner • Provide information about books, supplies, merchandise, and store policies • Help...

  • Online Bookstore Order Specialist

    2 weeks ago

    Randolph, United States Health Advocates Network, Inc. Full time

    Health Advocates Network is currently seeking an Online Bookstore Order Specialist to work at a facility in Randolph, NJ . These are registry positions with our company,Pay Rate: $16 / hour *W2 Job Summary: The Online Bookstore Order Specialist is responsible for managing the processing, packaging, and fulfillment of online bookstore orders. This role...