Vice President, Strategic Account Management

1 week ago

Chicago, United States GXO Logistics Full time

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levelswho can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at workand the resources to build a career you can be proud of.

We are here to help businesses transform the way they manage their supply chains while growing top-line revenue for GXO. As a Vice President, Strategic Account Management, you will be a senior account leader responsible for Tier-1 customer accounts for our contract logistics business. In this role, you will be tasked with providing global account management and selling to these accounts while increasing the company's wallet share and broadening and strengthening our overall relationship. You will gain deep understandings of the businesses we manage at all levels-from tactical to strategic-within the customer base you are aligned while creating a vision that can inspire customers to transform using GXO capabilities. If you're up to that challenge, become a part of our rapidly growing, dynamic team and we'll help you develop to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

  • Provide global and local account management for a set of deemed global strategic accounts that are headquartered in your geography
  • Represent and sell the entire GXO portfolio to your customers and seek to grow the overall wallet share of their logistics spend
  • Lead all aspects of the customer account with respect to logistics solutions
  • Drive the execution of customer-facing activities to conclusion in a quality, timely and correct manner
  • Understand and effectively navigate customers' supply chain process while building relationships and partners in positions that directly or indirectly influence the supply chain process
  • Handle service pricing and margins according to agreed-upon terms
  • Work with the customer globally and partner with GXO employees around the world to deliver solutions addressing needs of the customers
  • Translate the customer's strategy and priorities into a global pursuit roadmap encompassed in a strategic account plan you own and update regularly backed by a pipeline of opportunities
  • Provide accurate timelines and forecasts on pipeline efforts to inform financial budgets
  • Monitor market conditions, product innovations, and competitors' products, prices and sales; report on market and competitor activities

What you need to succeed at GXO:

At a minimum, you'll need:

  • Bachelor's degree in Sales and Marketing, Supply Chain, Logistics or equivalent related work or military experience
  • 10 years of experience in the sales of contract logistics and distribution solutions
  • Experience in logistics sales and sales management, sustaining and growing a portfolio of at least $25 million per year

It'd be great if you also have:

  • MBA or advanced degree in related field
  • 15 years of experience in the sales of contract logistics and supply chain processes
  • Availability to travel 50% of the time
  • Well-developed interpersonal skills with the ability to motivate fellow team members and work in a collaborative fashion with the highest integrity
  • Ability to professionally represent the company and build strong and sustainable relationships with our customers across their organization at all levels
  • Expert-level analytical, organizational and communication skills, and the stamina to use them every day

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.


GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.

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