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Retails customer Service

1 month ago

Murrieta, United States Select Source International Pvt Ltd Full time

Job Title: Customer Service I Location: - Temecula, CA Duration: - 12 - Months of Contract (With Possible Extension) Shift Timing: - 1st shift (4:55 am or through 8:30 am - 1:55 pm or through 5:30 pm) Job Summary 0-3 years experience required. Takes inbound or places outbound calls to provide information to customers. Utilizes a database to retrieve customer or company information. Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information. Must demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality. Can organize and handle calls with speed and accuracy. Can work with complex computer applications and resource materials. Can use multiple operating environments (Windows, DOS, Mainframe). Previous experience may be required.

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