Customer Service Specialist, Orthopaedics, Full-Time Days

4 months ago


Palm Coast, United States UF Health Full time

Overview:

Floating to all Locations: St. Augustine, Palm Coast and Nocatee

The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office. Responsible for collecting patient balances at check-in and check-out and staying up to date on insurance plans.

Responsibilities:
  • Answers high volume of phone calls and uses customer service principles and techniques while responding to patient inquiries.
  • Gathers complete and accurate patient demographic and financial information. Verifies / identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone including referral and authorization management.
  • Takes and accurately records patient payments for balances during check-in or check-out.
  • Accurately schedules patient appointments and utilizes proper scheduling techniques to maximize appointment availability for patients.
  • Clearly and concisely communicates with physicians and staff regarding any patient related issues.
  • Ensures patient information is accurate, up to date, and complete in the electronic medical record program
  • Assists in maintaining liaisons with other organizations and offices for the exchange of information.


Qualifications:

High School Diploma or equivalent is required. 1 year of clerical experience in a health care setting is preferred.



  • Palm Coast, United States UF Health Full time

    OverviewFloating to all Locations: St. Augustine, Palm Coast and Nocatee The Customer Service Specialist is responsible for delivery of exemplary customer service by greeting and assisting patients and visitors, answering high volume phone calls, scheduling patient appointments, and overseeing other daily operations of front desk in a medical office....


  • Palm Coast, United States University of Florida Health Full time

    Overview The successful physician assistant will contribute to the success of the group in the operating room, in the ambulatory office, as well as on-call. Candidates with experience in orthopaedic clinical/surgical care as well as outstanding communication and interpersonal skills are required. Experience with surgery is preferred. Responsibilities The...


  • Palm Coast, United States UF Health Full time

    Overview The successful physician assistant will contribute to the success of the group in the operating room, in the ambulatory office, as well as on-call. Candidates with experience in orthopaedic clinical/surgical care as well as outstanding communication and interpersonal skills are required. Experience with surgery is preferred. Responsibilities The...


  • Palm Coast, United States UF Health Full time

    Overview: The successful physician assistant will contribute to the success of the group in the operating room, in the ambulatory office, as well as on-call. Candidates with experience in orthopaedic clinical/surgical care as well as outstanding communication and interpersonal skills are required. Experience with surgery is preferred. Responsibilities: The...


  • Palm Coast, United States UF Health Full time

    OverviewThe successful physician assistant will contribute to the success of the group in the operating room, in the ambulatory office, as well as on-call. Candidates with experience in orthopaedic clinical/surgical care as well as outstanding communication and interpersonal skills are required. Experience with surgery is preferred. ResponsibilitiesThe...


  • Palm Coast, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...


  • Palm Coast, Florida, United States UF Health Full time

    Job SummaryThe Customer Service Specialist plays a vital role in delivering exceptional patient care at UF Health. This position requires a high level of customer service skills, with a focus on greeting and assisting patients, answering phone calls, and scheduling appointments. The ideal candidate will have excellent communication skills, be able to work in...


  • Palm Coast, United States Watercrest Senior Living Group Full time

    A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! * THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders. * We've achieved GREAT PLACE TO...


  • Palm Coast, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 111 FLAGLER PLAZA DR [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • MC Resident Caregiver

    1 month ago


    Palm Coast, United States Watercrest Senior Living Group Full time

    A GREAT CAREER starts with a GREAT COMPANY! Apply to join our team of servant leaders today! * THE DIFFERENCE IS OUR PEOPLE. Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders. * We've achieved GREAT PLACE TO...


  • Palm Coast, United States AdventHealth Full time

    Consumer Access Specialist / Patient Registration Every Weekend and Weekday schedule All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is...


  • Palm Coast, United States Hand & Stone Full time

    Benefits: * 401(k) * Bonus based on performance * Competitive salary * Dental insurance * Employee discounts * Opportunity for advancement * Paid time off * Training & development Hand & Stone Massage and Facial Spa is a successful franchisor with over 550 locations across the US and Canada. Hand and Stone Massage and Facial Spa in Palm Coast, FL is...

  • Dishwasher - Full Time

    6 months ago


    Palm Coast, United States Watercrest Senior Living Full time

    A GREAT CAREER  starts with a GREAT COMPANY! Apply to join our team of servant leaders today! THE DIFFERENCE IS OUR PEOPLE . Our associates answer a calling to serve seniors and their families every day. We believe in continually investing in these servant hearts; we envision them to be our future servant-centered leaders. We’ve achieved GREAT...


  • Palm Coast, United States AdventHealth Full time

    All the benefits and perks you need for you and your family: * Benefits from Day One * Paid Days Off from Day One * Student Loan Repayment Program * Whole Person Wellbeing Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves...


  • Palm Coast, United States AdventHealth Full time

    **All the benefits and perks you need for you and your family:** - Benefits from Day One - Paid Days Off from Day One - Student Loan Repayment Program - Whole Person Wellbeing Resources **Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that...

  • Referral Specialist

    4 weeks ago


    Palm Coast, United States AdventHealth Full time

    Referral Specialist All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Career Development Whole Person & Mental Health Resources Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each...

  • Ambulatory Care

    2 weeks ago


    Palm Coast, United States AdventHealth Full time

    12,500 sign on bonus and $3,000 relocation package for qualified candidates + It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Schedule:** Full Time Shift** : Full Time. OR registered nurse is responsible for assessing, planning, implementing and re-evaluating the...


  • Palm Coast, United States AdventHealth Palm Coast Full time

    Consumer Access Specialist / Patient Registration Every Weekend and Weekday schedule All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources Mental Health Resources and Support Our promise to you: Joining AdventHealth is...


  • Palm Coast, Florida, United States Winn-Dixie Full time

    Job Summary: As a Self-Checkout Associate at Winn-Dixie, you will be responsible for providing excellent customer service and ensuring a smooth checkout experience for our customers.Key Responsibilities:Observe multiple self-checkout registers and provide assistance to customers as needed.Engage with customers and direct them to utilize self-checkout...


  • Palm Coast, United States Circle K Full time

    Circle K - 3 Kingswood Dr [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...