Solution Architect
3 weeks ago
Job Description
Job Description
Have you ever wanted to be an Employee Owner? We are looking for a motivated and qualified individual to join our team as a Solution Architect
As a Solution Architect, you will be responsible for translating high level concepts into detailed multi-discipline solutions. You will assess the needs and expectations of customers and implement technical solutions to maximize customer satisfaction.
ESSENTIAL FUNCTIONS:
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Serve as the liaison between multiple departments designing projects, including participating in phone and video conferences with vendors, teammates and clients to coordinate designs and complete solutions
Work alone and with others to create of technical configurations, statement of works, proposals, and other pre-sales work outputs
Design and submit solutions to vendors for validation and pricing requests
Prepare quote solutions for clients based on information gathered from our sales team, engineers and vendors
Follow standard processes and manage workflow related to the creation of pre-sales deliverables
Create solution diagrams, collect and review requirements from customers, and perform other pre-sales activities in support of engineering initiatives
Provide configuration support for products and offerings from our key strategic vendors
Communicate concepts and ideas effectively both verbally and in writing across all levels of our organization and with our clients
Coordinate and communicate IT architecture designs and concepts between our sales force, engineers, and clients
Participate in weekly meetings with staff and management to discuss results, opportunities, and necessary improvements
Work closely with sales, service and clients to investigate and assist in solving the most demanding problems and provide accurate reporting to all parties involved
Interact with customers and answer questions about PERRY proTECH products, technologies, solutions, and offerings from our OEM partners
Research new technologies and technical issues and become a subject matter expert
Stay abreast of developments in the technology sectors
Participate in technical training enablement programs and complete vendor certifications
GENERAL REQUIREMENTS:
Detail oriented and ability to see the big picture of a solution
Excellent time management abilities
Excellent interpersonal, active listening, and presentation skills
Advanced analytical and technical skills
Ability to evaluate and solve complex problems in conventional and non-conventional ways
Ability to communicate technical concepts to a broad range of staff
Ability to self-manage and collaborate with others
Eager and willing to add to current knowledge base and skills
Self-motivated, flexible, and take initiative
Excellent verbal and written communication skills
Prioritize customer service and client satisfaction
WORK ENVIRONMENT:
A Solution Architect works primarily in the office and must be able to sit for an extended period of time. This person may be required to travel to offsite meetings and other PERRY proTECH branches as needed.
QUALIFICATIONS:
Associate degree in computer science or equivalent work experience
A+ and Network+ Certifications are a plus
Working experience with Microsoft server or Networking solutions (Cisco, Fortinet) are a plus
Experience with ConnectWise and QuoteWerks are a plus
Microsoft Visio experience is a plus
Base technical knowledge of networks and internal computer components
Company Description
PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients’ challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation
Company Description
PERRY proTECH is recognized as a leading provider of business technology solutions and products throughout Ohio, Indiana, and Michigan. Since our founding in 1965, PERRY proTECH has evolved with customer needs and adapted as technology progressed. Our mission is to help our clients achieve a competitive advantage by maximizing the integration of technology with business needs. PERRY proTECH manages relationships with multiple technology manufacturers so we can source a range of options to help our customers find the best solutions. We are 100% Employee-Owned. Every employee thinks and acts like an owner because they are one. Our employee-owners are committed to solving our clients’ challenges with custom solutions that drive efficiency and cost-effectiveness. Join our team of talented employee-owners in transforming business operations with expertise and innovation
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